Tawjihi Vocational Hospitality case studies
Tawjihi Vocational Hospitality · Put your knowledge to work in context.
The Tawjihi Vocational Hospitality exam is the Jordanian General Secondary Certificate assessment for students in the vocational stream who specialise in hospitality. It is intended for candidates completing vocational secondary study in hotel and restaurant operations, and it signals readiness for entry-level work in hotels, restaurants, catering and related guest-service settings, or for progression into a hospitality diploma programme. The Tawjihi Vocational Hospitality case studies are 5 cases and about 4,614 words.
1Nine Walk-Ins, One Server Down, One Undercooked Salmon
Al-Noor Hotel's Garden Brasserie is a 96-cover à la carte restaurant. On Saturday at 19:10 the host reports 88 covers booked, two of the three scheduled servers are on the floor - the third called in sick at 17:00 and no agency staff are available before 21:00.
980 words, about 5 min2Wedding Banquet for 120: Oven Capacity, a 68°C Load, and an Over-Delivery
You are the sous chef for a wedding banquet of 120 guests with plated service at 19:30. The menu is chicken suprêmes with a thyme jus, dauphinoise potatoes and green beans.
876 words, about 4 min3The Room That Was Already Occupied, at 23:40
You are the duty manager of a 140-room city hotel on a Thursday at 23:40. The PMS shows the house at 100% occupancy, three reservations still due to arrive, and three rooms vacant-clean.
952 words, about 5 min4A 9°C Chicken Delivery, a Blocked Hand Basin and an Unwashed Probe
At 11:20 on a Tuesday the delivery van arrives with 40 kg of fresh chicken breast, 12 kg of bagged ready-to-eat salad leaves and 20 L of mayonnaise. The chicken probes 9°C at the centre of the top layer, the salad is at 6°C, and the mayonnaise is at 18°C although the label reads "store below 25°C; refrigerate after opening".
903 words, about 5 min5Oil on the Floor at 18:40, an Injured Trainee and an Out-of-Date Extinguisher
At 18:40 on a Friday a 17-year-old trainee carries a 20 L bucket of fryer oil across the kitchen to the waste-oil drum and slips near the pot-wash; about 3 L spreads over roughly 4 m² of quarry tile. There is no wet-floor sign within sight, and two waiters cut through the same area to reach the pass.
903 words, about 5 min