COI Diploma study materials
COI Diploma study resources

COI Diploma cheat sheet

COI Diploma · Keep the key ideas within reach.

Quick reference

Insurance Fundamentals and Risk Management

  • Risk transfer shifts financial consequence of loss to an insurer in exchange for premium; risk retention keeps it with the insured (deductibles, SIRs, captives).

  • Insurable interest requires the insured to suffer actual financial loss from the event; it must exist at policy inception and, for property, at time of loss.

  • Indemnity principle: the insured is restored to pre-loss financial position, not better off; valued policies and replacement cost are defined exceptions.

  • Utmost good faith imposes duties of disclosure and no misrepresentation on both parties; material misrepresentation can void coverage.

  • Pure risk (loss or no loss) is insurable; speculative risk (loss or gain) generally is not. Fortuity requires the loss be accidental or unintended from the insured's standpoint.

  • Law of large numbers lets insurers predict aggregate losses from homogeneous exposure units; it explains pooling but not individual prediction.

  • Occurrence vs claims-made trigger: occurrence coverage responds to injury/damage during the policy period whenever the claim is made; claims-made responds to claims reported during the period, subject to retroactive date.

  • Self-insured retention is paid by the insured before the policy responds and is not subject to policy limits or defense obligations unless the policy says so; a deductible is typically subtracted from the insurer's payment.

Quick reference

Policy Structure, Declarations, and Insuring Agreements

  • Standard policy anatomy: declarations, insuring agreement, conditions, exclusions, definitions, and endorsements; the insuring agreement grants coverage, exclusions narrow it, conditions govern duties.

  • Declarations identify named insured, policy period, limits, deductibles, forms and endorsements, and business description; they control over conflicting general statements in the body.

  • Insuring agreement establishes the scope of coverage and the trigger; defense obligations in liability forms are usually supplementary to limits for personal and advertising injury but inside limits for some professional forms.

  • Conditions include notice of loss, cooperation, proof of loss, and suit-against-us provisions; breach can prejudice coverage but generally requires material prejudice in modern liability forms.

  • Endorsements amend the policy and prevail over the printed form for the specific matter addressed; endorsement numbering and edition dates matter for determining what was actually issued.

  • Definitions section controls interpretation throughout; terms in quotation marks in exclusions or grants take their defined meaning, not ordinary usage.

  • Limits: general aggregate, products-completed operations aggregate, each occurrence, personal and advertising injury, damage to premises rented, and medical expense each operate independently.

Quick reference

General Liability and Commercial General Liability Coverage

  • CGL Coverage A (bodily injury and property damage) requires injury or damage caused by an occurrence during the policy period; Coverage B covers enumerated offenses such as libel, slander, and wrongful eviction.

  • Coverage C medical payments covers third-party injury on the insured's premises or arising from operations regardless of fault, subject to a per-person limit and a one-year reporting window.

  • Standard CGL exclusions include expected or intended injury, contractual liability, liquor liability, workers' compensation, employer's liability, pollution, aircraft/auto/watercraft, and damage to your product or work.

  • The contractual liability exclusion has a carve-out for liability assumed in an insured contract, which includes leases of premises and certain indemnity agreements; this carve-out is central to risk transfer.

  • Your work and your product exclusions remove coverage for damage to the insured's own completed work or product; the impaired property and recall exceptions preserve some coverage for resulting damage to other property.

  • Products-completed operations coverage applies to injury or damage occurring away from the insured's premises after the work is completed or the product relinquished; it carries its own aggregate.

  • Additional insured status is not automatic under the CGL; it requires an endorsement, and the scope of coverage (ongoing operations only, or completed operations too) depends on the endorsement language.

Quick reference

Certificate of Insurance Forms and ACORD Standards

  • A certificate of insurance is evidence of coverage only; it conveys no rights to the certificate holder and does not amend, extend, or alter the policy.

  • ACORD 25 is the standard certificate of liability insurance; ACORD 22 covers auto, ACORD 23 property, ACORD 24 certificates of property insurance, and ACORD 101 is an additional remarks page.

  • The ACORD 25 form contains producer information, insured information, insurers affording coverage, coverages and limits, description of operations, and a signature block.

  • The disclaimer language stating the certificate is informational and confers no rights is a material term; removing or altering it changes the document's legal character.

  • The form does not show policy numbers in all versions and does not establish additional insured status, waiver of subrogation, or primary and non-contributory wording by itself.

  • Limits shown should reflect the actual policy declarations; general aggregate, products-completed operations aggregate, each occurrence, and personal and advertising injury are reported separately.

  • Certificate forms carry edition dates; the edition date determines the layout and the disclaimer text, and older editions may omit fields such as the subrogation waiver question.

  • The description of operations box is where additional insured or waiver status is referenced; such references must match an endorsement actually issued or they misrepresent coverage.

Quick reference

Additional Insured Endorsements and Contractual Risk Transfer

  • Additional insured status is created only by endorsement; the certificate itself does not confer it, even if the description box names the holder as additional insured.

  • ISO additional insured endorsements differ in scope: CG 20 10 covers liability arising out of the named insured's ongoing operations; CG 20 37 adds completed operations; CG 20 33 covers the AI's own acts in some formulations.

  • Blanket additional insured endorsements apply automatically to written contracts requiring AI status, but only to the extent the contract requires and only for the described operations.

  • Primary and non-contributory wording must be endorsed; a certificate notation alone does not make the policy primary over the AI's own coverage.

  • Waiver of subrogation must be endorsed; contractual waiver language in the underlying agreement does not override a policy condition requiring endorsement.

  • Indemnity, additional insured status, and insurance procurement are distinct obligations: contractual indemnity is an agreement to hold harmless, AI status provides direct coverage, and procurement requires the other party to buy insurance.

  • Anti-indemnity statutes in many jurisdictions void indemnity for a party's own negligence, particularly in construction; the insurance and AI provisions may survive even when the indemnity clause does not.

  • The AI's coverage is limited to the scope of the endorsement; if the endorsement covers only ongoing operations, a completed-operations claim is not covered even if the contract demanded it.

Quick reference

Evidence of Coverage, Verification, and Compliance

  • Verification steps: confirm named insured matches the contracting entity, policy period covers the work dates, limits meet contract minimums, and endorsements are actually issued.

  • A certificate cannot prove endorsement content; request the actual endorsement forms (for example CG 20 10, CG 20 37, waiver of subrogation) or a policy declarations page for verification.

  • Aggregate limits can be eroded by other claims; a certificate showing a general aggregate does not confirm remaining available limits at the time of loss.

  • Track expiration dates and require renewal certificates before expiry; a certificate showing a policy period ending before project completion leaves a gap.

  • Insurer rating and eligibility (AM Best rating, admitted vs surplus lines status) are contract compliance items that certificates may not display.

  • Notice obligations may run to the additional insured separately; the AI should confirm the claims notice procedure and any requirement to report through the named insured.

  • Self-insured retention and deductibles can reduce practical recovery; verify whether the SIR applies to the AI and whether the AI must fund it.

Quick reference

Ethics and Professional Responsibility in Certificate Issuance

  • Issue certificates only from actual policy records; never create, alter, or backdate a certificate to satisfy a contract requirement.

  • Do not add additional insured, waiver of subrogation, or primary and non-contributory language to a certificate unless the corresponding endorsement has been issued.

  • The certificate must not be presented as amending the policy; altering the disclaimer or deleting it misrepresents the document's legal effect.

  • Errors and omissions exposure arises when a certificate holder relies on inaccurate evidence; document requests and responses in writing.

  • If coverage cannot be confirmed, disclose the gap to the requesting party rather than issuing a certificate that implies coverage exists.

  • Producer authority is limited; issuing a certificate does not bind the insurer to provide coverage not in the policy.

  • Confidentiality applies to insured information; share certificates only with parties entitled to evidence under the contract.

  • Maintain records of certificates issued, dates, recipients, and the policy basis for any endorsement reference; audit trails support defense of claims.

Quick reference

Certificate Lifecycle and Renewal Administration

  • Certificates are point-in-time documents; a certificate issued at inception does not evidence coverage after the policy expires or is cancelled.

  • Cancellation notice obligations vary by policy and jurisdiction; the certificate's cancellation box reflects the policy's notice provision, not a guarantee of notice to the holder.

  • Renewal certificates should reflect the new policy number, period, and limits; carrying forward prior-year limits is a common source of misrepresentation.

  • When a policy is replaced mid-term, issue a new certificate for the replacement policy and note the change in the description of operations.

  • Non-renewal or conditional renewal notices are governed by statute in many states and are separate from certificate issuance.

  • Retain superseded certificates; they may be needed to establish what was represented at a given date.

  • Reconcile certificate data against declarations pages at each renewal to catch limit or named insured discrepancies.

Quick reference

Contract Insurance Requirements Analysis

  • Read the insurance article for: required coverages, minimum limits, additional insured status, waiver of subrogation, primary and non-contributory, and notice of cancellation.

  • Match each requirement to an endorsement form; if the contract requires completed operations AI status, CG 20 10 alone is insufficient.

  • Check whether limits are per occurrence or aggregate and whether the contract requires the aggregate to apply per project.

  • Identify the entity that must be named: parent, affiliate, lender, or owner may each require separate AI status.

  • Confirm the policy period covers the full contract term including warranty or maintenance periods.

  • Note any requirement for a specific insurer rating or admitted status, which the certificate may not evidence.

  • Document any requirement that cannot be met and obtain a written waiver or acceptance from the counterparty.

Quick reference

Common Certificate Errors and Discrepancies

  • Named insured mismatch: certificate shows a trade name or subsidiary not insured under the policy.

  • Limits shown do not match declarations, often because an older certificate was reused.

  • Additional insured box checked without an endorsement in force.

  • Policy period expired or does not cover the project dates.

  • Waiver of subrogation noted but no endorsement issued.

  • Insurer listed is not the actual issuing carrier or is a surplus lines carrier not permitted by contract.

  • Description of operations contains contract language that exceeds the policy's actual coverage.

Quick reference

Claims and Notice Coordination

  • The additional insured should report claims promptly to the named insured's insurer and to its own insurer to preserve rights.

  • The AI's own policy may respond first if primary and non-contributory wording is absent.

  • Cooperation clauses require the insured to assist in defense; the AI may have separate duties.

  • Tender of defense to the named insured's carrier depends on the AI endorsement's terms and any contractual indemnity.

  • Document all notices and responses with dates to preserve coverage positions.

  • Subrogation waivers affect the insurer's recovery rights after payment.

Quick reference

Digital Certificates and Recordkeeping

  • Electronic certificates are valid evidence if issued from the insurer's or producer's system of record.

  • Version control matters; ensure the current edition date is used.

  • Access controls should limit who can issue certificates.

  • Audit logs should capture issuance, modification, and distribution.

  • Retention periods should meet contractual and regulatory requirements.

  • Distribution should be limited to entitled parties.

Quick reference

Regulatory and Statutory Considerations

  • Surplus lines eligibility requirements may be imposed by contract or statute.

  • Anti-indemnity statutes affect enforceability of indemnity clauses and sometimes AI requirements.

  • Cancellation and non-renewal notice statutes vary by state.

  • Producer licensing requirements govern who may issue certificates.

  • Record retention rules may apply to certificate records.

  • Contractual venue and choice of law affect which statutes apply.

Quick reference

Stakeholder Communication

  • Confirm requirements in writing before issuance.

  • Explain coverage limitations clearly to the certificate holder.

  • Escalate unresolved coverage gaps to management.

  • Avoid verbal assurances that exceed the policy.

  • Provide endorsement copies when requested.

  • Maintain a single point of contact for certificate requests.

Quick reference

Quality Assurance for Certificate Programs

  • Periodic reconciliation of certificates to policies.

  • Training on endorsement scope differences.

  • Standard templates with required disclaimers.

  • Review of contract insurance requirements at intake.

  • Metrics on certificate turnaround and error rates.

  • Post-incident review of certificate-related coverage disputes.

Quick reference

Glossary of Key Terms

  • Additional insured: party granted coverage by endorsement.

  • Certificate holder: recipient of evidence of coverage.

  • Occurrence: accident or continuous exposure causing injury or damage.

  • Claims-made: coverage triggered by claim reporting during the policy period.

  • Retroactive date: earliest date to which claims-made coverage applies.

  • Self-insured retention: amount the insured pays before coverage responds.

  • Waiver of subrogation: insurer gives up recovery rights against a party.

  • Primary and non-contributory: the policy pays first without contribution from other insurance.