Korea Branch Compliance Officer - Insurance key terms
Korea Branch Compliance Officer - Insurance · Get comfortable with the vocabulary.
- 보험업법 (Insurance Business Act)
- Related: 금융위원회 (FSC), 금융감독원 (FSS), 상품 신고 (Product Filing)
Korea's primary statute governing insurance licensing, product filing, sales conduct, capital and supervision of insurers and intermediaries. It delegates detailed standards to presidential and supervisory regulations issued by the financial authorities.
- 금융위원회 (FSC)
- Related: 금융감독원 (FSS), 보험업법 (Insurance Business Act)
The Financial Services Commission, a central administrative body that sets financial policy and issues regulations. It grants insurance licences, approves major matters such as foreign branch establishment, and delegates day-to-day examination to the FSS.
- 금융감독원 (FSS)
- Related: 금융위원회 (FSC), 검사 (Supervisory Examination)
The Financial Supervisory Service, the integrated supervisory authority that examines financial institutions, investigates unfair practices, and takes supervisory measures. It operates under the FSC and receives examination results and remediation plans from firms.
- 검사 (Supervisory Examination)
- Related: 금융감독원 (FSS), 기관제재 (Institutional Sanction)
An on-site or off-site review by the FSS of a financial institution's business, books and compliance. Findings are graded and can lead to corrective orders, fines, or referrals to the FSC for institutional sanctions.
- 상품 신고 (Product Filing)
- Related: 보험업법 (Insurance Business Act), 설명의무 (Duty to Explain)
The process by which an insurer reports a new or amended insurance product, including terms, premium basis and disclosure documents, before sale. Misrepresentation or omission in the filing can trigger sanctions and mandatory remediation for policyholders.
- 설명의무 (Duty to Explain)
- Related: 적합성 원칙 (Suitability Principle), 부당권유 (Improper Solicitation)
The obligation to explain key contract terms, coverage limits, exclusions and premium consequences clearly to a prospective policyholder before concluding the contract, and to obtain a signed acknowledgement. Breach can limit the insurer's ability to assert certain defences.
- 적합성 원칙 (Suitability Principle)
- Related: 설명의무 (Duty to Explain), 부당권유 (Improper Solicitation)
A sales conduct rule requiring the intermediary to assess the customer's financial situation, insurance needs and risk profile, and to recommend only products consistent with that assessment. Records of the assessment must be retained.
- 부당권유 (Improper Solicitation)
- Related: 적합성 원칙 (Suitability Principle), 완전판매 (Complete Sale)
Sales activity that misleads customers or induces unnecessary transactions, such as promising guaranteed returns, omitting material risks, or pressuring surrender and replacement of an existing policy. It is a key target of FSS investigations and consumer redress.
- 완전판매 (Complete Sale)
- Related: 설명의무 (Duty to Explain), 부당권유 (Improper Solicitation)
A supervisory quality metric measuring whether sales were concluded with proper explanation, suitability assessment and customer acknowledgement. High incomplete-sale rates attract supervisory attention and can affect product approval and incentive structures.
- 금융소비자보호법 (Financial Consumer Protection Act)
- Related: 설명의무 (Duty to Explain), 소비자보호 총괄책임자 (Consumer Protection Officer)
A cross-sector statute imposing common sales conduct duties on financial institutions, including suitability, appropriateness, explanation, unfair business practice prohibitions and advertising rules. It also establishes internal consumer protection governance requirements.
- 소비자보호 총괄책임자 (Consumer Protection Officer)
- Related: 금융소비자보호법 (Financial Consumer Protection Act), 내부통제기준 (Internal Control Standards)
A designated executive responsible for overseeing consumer protection policies, monitoring sales conduct, and reporting consumer protection matters to the board. The role has statutory independence expectations from sales functions.
- 특정금융정보법 (Specific Financial Information Act)
- Related: 고객확인 (CDD), 의심거래보고 (STR), FIU (금융정보분석원)
Korea's anti-money laundering statute, setting customer due diligence, suspicious transaction reporting, recordkeeping and internal control obligations for financial institutions. It is the basis for FIU reporting and supervisory AML examinations.
- 고객확인 (CDD)
- Related: 실소유자 확인 (Beneficial Ownership), 강화된 고객확인 (EDD), 특정금융정보법 (Specific Financial Information Act)
Customer due diligence: identifying the customer and beneficial owner, verifying identity with reliable documents, and understanding the purpose and nature of the business relationship. Enhanced measures apply to higher-risk customers such as politically exposed persons.
- 실소유자 확인 (Beneficial Ownership)
- Related: 고객확인 (CDD), 강화된 고객확인 (EDD)
Identifying the natural persons who ultimately own or control a legal entity customer, typically through ownership thresholds or control tests. For foreign corporate policyholders, branch staff must trace ownership across jurisdictions and document the basis.
- 강화된 고객확인 (EDD)
- Related: 고객확인 (CDD), 정치적 주요인물 (PEP)
Enhanced due diligence applied to higher-risk relationships, such as politically exposed persons, correspondent relationships or customers in high-risk jurisdictions. It requires additional identity evidence, source of funds checks and senior management approval.
- 정치적 주요인물 (PEP)
- Related: 강화된 고객확인 (EDD), 고객확인 (CDD)
A person entrusted with a prominent public function, plus close family members and associates. Insurance relationships involving PEPs require enhanced scrutiny, senior approval and ongoing monitoring because of elevated corruption and laundering risk.
- 의심거래보고 (STR)
- Related: FIU (금융정보분석원), 특정금융정보법 (Specific Financial Information Act)
A report to the FIU of a transaction or attempted transaction that the institution suspects involves criminal proceeds or terrorist financing. Reporting must be timely, confidential, and supported by an internal escalation record; tipping off the customer is prohibited.
- FIU (금융정보분석원)
- Related: 의심거래보고 (STR), 특정금융정보법 (Specific Financial Information Act)
Korea's Financial Intelligence Unit, housed within the FSC, which receives and analyses suspicious transaction reports and disseminates intelligence to law enforcement. It also assesses AML supervision and can impose corrective measures.
- 제재 (Sanctions)
- Related: 제재 스크리닝 (Sanctions Screening), 자산동결 (Asset Freeze)
Restrictions imposed by the UN, Korea, the US or other authorities on dealings with designated persons, entities, sectors or jurisdictions. Insurance compliance requires screening of policyholders, beneficiaries and payment flows against applicable lists.
- 제재 스크리닝 (Sanctions Screening)
- Related: 제재 (Sanctions), 오탐 (False Positive)
Automated or manual comparison of customer, beneficiary and transaction data against sanctions lists, with tuning, threshold setting and disposition of alerts. For a foreign branch, group lists and local lists may both apply and must be reconciled.
- 오탐 (False Positive)
- Related: 제재 스크리닝 (Sanctions Screening)
A screening alert that, after investigation, does not match the designated person. Documented disposition of false positives is essential evidence of an effective screening programme and supports model tuning.
- 내부통제기준 (Internal Control Standards)
- Related: 준법감시인 (Compliance Officer), 내부통제 총괄책임자 (Chief Internal Control Officer)
The documented policies, procedures and control activities a financial institution must establish to ensure legal compliance and sound operations. They must be approved by the board, reviewed regularly, and applied consistently across business units.
- 준법감시인 (Compliance Officer)
- Related: 내부통제기준 (Internal Control Standards), 내부통제 총괄책임자 (Chief Internal Control Officer)
The statutory compliance function head who monitors compliance, advises business units, and reports to the board or its committee. Korean rules require independence, minimum qualifications, and protection from retaliation or removal for performing duties.
- 내부통제 총괄책임자 (Chief Internal Control Officer)
- Related: 준법감시인 (Compliance Officer), 내부통제기준 (Internal Control Standards)
A senior officer responsible for the overall design and operation of the internal control framework, coordinating risk and compliance functions and reporting material control failures to the board. The role is distinct from the compliance officer's monitoring duties.
- 컴플라이언스 리스크 (Compliance Risk)
- Related: 리스크 기반 접근법 (Risk-Based Approach), 내부통제기준 (Internal Control Standards)
The risk of legal or regulatory sanctions, financial loss or reputational damage from failure to comply with laws, regulations or internal standards. It is assessed through risk assessment, control testing and issue tracking.
- 리스크 기반 접근법 (Risk-Based Approach)
- Related: 컴플라이언스 리스크 (Compliance Risk), 고객확인 (CDD)
Allocating compliance and AML resources in proportion to assessed risk, using factors such as customer type, product, channel and jurisdiction. It underpins CDD intensity, monitoring thresholds and examination priorities.
- 이해상충 (Conflicts of Interest)
- Related: 정보교류 차단 (Information Barrier), 윤리강령 (Code of Ethics)
A situation where personal, group or affiliate interests could improperly influence a business decision or advice to a customer. Firms must identify, disclose and manage such conflicts, including through information barriers and personal dealing rules.
- 정보교류 차단 (Information Barrier)
- Related: 이해상충 (Conflicts of Interest), 윤리강령 (Code of Ethics)
Procedural and physical separation preventing the flow of confidential or price-sensitive information between business units, such as underwriting and investment functions. It supports fair dealing and controls conflicts of interest.
- 윤리강령 (Code of Ethics)
- Related: 이해상충 (Conflicts of Interest), 내부고발 (Whistleblowing)
A formal statement of the standards of conduct expected of directors and employees, covering integrity, confidentiality, gifts, personal trading and reporting of breaches. It is typically supplemented by training and disciplinary procedures.
- 내부고발 (Whistleblowing)
- Related: 윤리강령 (Code of Ethics)
The protected reporting of wrongdoing or control failures through internal channels or, where permitted, to authorities. Effective programmes prohibit retaliation and require independent handling of reports and tracking of remediation.
- 외부위탁 (Outsourcing)
- Related: 핵심업무 위탁 (Material Outsourcing), 운영리스크 (Operational Risk)
Delegation of a function or process to a third party, including intra-group service providers. Financial institutions remain responsible for outsourced activities and must manage risk through due diligence, contracts, monitoring and exit plans.
- 핵심업무 위탁 (Material Outsourcing)
- Related: 외부위탁 (Outsourcing), 운영리스크 (Operational Risk)
Outsourcing of a function whose failure would materially impair the institution's risk management, compliance or continuity of service. It requires enhanced due diligence, regulatory notification where required, and robust contingency arrangements.
- 운영리스크 (Operational Risk)
- Related: 외부위탁 (Outsourcing), 업무계속계획 (Business Continuity Plan)
The risk of loss from inadequate or failed internal processes, people, systems or external events, including legal and conduct risk. Branches manage it through control self-assessments, incident reporting and business continuity planning.
- 업무계속계획 (Business Continuity Plan)
- Related: 운영리스크 (Operational Risk)
Documented arrangements for maintaining or restoring critical operations after disruption, including IT failover, alternate sites and communication protocols. It must be tested periodically and aligned with group and local supervisory expectations.
- 개인정보보호법 (Personal Information Protection Act)
- Related: 국외 이전 (Cross-Border Transfer), 신용정보법 (Credit Information Act)
Korea's general data protection statute governing collection, use, disclosure and cross-border transfer of personal information. It requires lawful basis, consent where applicable, security safeguards and breach notification.
- 신용정보법 (Credit Information Act)
- Related: 개인정보보호법 (Personal Information Protection Act), 국외 이전 (Cross-Border Transfer)
The statute regulating credit information and its use by financial institutions, including consent requirements for credit inquiry and provision to third parties. It overlaps with the general privacy law and imposes sector-specific duties.
- 국외 이전 (Cross-Border Transfer)
- Related: 개인정보보호법 (Personal Information Protection Act)
Transfer of personal information to a recipient outside Korea, subject to notice, consent or contractual safeguards depending on the legal basis. A foreign branch must map data flows to group systems and document the applicable transfer mechanism.
- 본국 감독당국 (Home Supervisor)
- Related: 현지 감독당국 (Host Supervisor), 감독협력 (Supervisory Cooperation)
The authority in the jurisdiction where the foreign insurer is incorporated, responsible for consolidated supervision of the group. It coordinates with Korean authorities through supervisory colleges, information sharing and crisis management arrangements.
- 현지 감독당국 (Host Supervisor)
- Related: 본국 감독당국 (Home Supervisor), 감독협력 (Supervisory Cooperation)
The authority in the jurisdiction where the branch operates, here the FSC and FSS. It supervises local conduct, capital and AML compliance, and may request information from or share findings with the home supervisor.
- 감독협력 (Supervisory Cooperation)
- Related: 본국 감독당국 (Home Supervisor), 현지 감독당국 (Host Supervisor)
Formal and informal arrangements between supervisors to share information, conduct joint examinations and coordinate on cross-border risks. Confidentiality protections and legal gateways determine what a branch may disclose to its group.