Sri Lanka Security Guard flashcards

33 cards. Read the term and the definition here. The deck at the top of this page is optional.

Citizen's arrest

A private person, including a guard, may arrest without warrant someone committing a cognizable offence in their presence, then must hand the person to Police without unnecessary delay.

Proportionate force

Force is lawful only when necessary and no more than needed to stop the threat; it must end once the danger passes, and is never justified to protect property alone.

Guard's legal authority

A private security guard has no police powers. Authority comes from the property owner's consent to be on site and from limited citizen's arrest powers.

Two-factor authentication

Access granted only after two different factor types: something you know, have, or are. Two cards or two PINs do not count as two factors.

Tailgating

An unauthorised person following an authorised person through a controlled door without presenting credentials. Prevented by turnstiles, mantraps, and one-person-per-swipe rules.

Access control rule

Four steps in order: identify the person, verify their credential, authorise their level of access, and record the entry. Any missing step means deny or escalate.

Fire triangle

Three elements needed for fire: fuel, oxygen, and heat. Removing any one extinguishes the fire, which is the basis for choosing an extinguisher.

PASS technique

Extinguisher use: Pull the pin, Aim at the base of the fire, Squeeze the handle, Sweep side to side, keeping an exit behind you.

Assembly point rules

A designated safe area upwind and clear of fire-service access. Roll call is taken against staff and visitor registers and the result reported to the fire service.

Adult CPR rate

Chest compressions at the centre of the chest, 5–6 cm deep, at 100–120 per minute, with full recoil, in a ratio of 30 compressions to 2 breaths.

Recovery position

A side-lying position for an unresponsive person who is breathing normally. It keeps the airway open and lets fluids drain; not for non-breathing casualties.

Burn first aid

Cool the burn with running water for at least 20 minutes, remove jewellery before swelling, cover loosely with cling film. Never apply ice, butter, or toothpaste.

Crowd density threshold

Around 4–5 persons per square metre movement becomes restricted and pressure builds; above about 6 per square metre there is critical crushing risk.

De-escalation ladder

Steps from calm verbal engagement and active listening, to offering options, to one clear instruction, to withdrawal or escalation to supervisor or Police.

Conflict stages

Latent tension, triggering event, escalation, crisis, de-escalation, recovery. Intervention works best at the escalation stage, before the crisis is reached.

5W1H report check

Every incident report must answer Who, What, When, Where, Why, and How. A report missing any of these is incomplete and will be returned.

Factual report style

Reports use past tense and third person, recording observed facts rather than opinions: write what was seen and heard, not conclusions about the person.

Register correction rule

Never erase or overwrite in a bound register. Draw a single line through the error, initial it, and add the date, so the original entry stays readable.

Random patrol value

Irregular timing and routes defeat pattern observation by intruders and deter more effectively than fixed, predictable patrols at the same hour.

Patrol checkpoint system

Clock-in points along a route prove the patrol was walked. Missed or out-of-sequence checkpoints are reported as they are, never back-filled.

Baseline observation

Know what is normal for the site, then treat anything out of place as significant: a door normally locked now open, an unfamiliar vehicle, a burning smell.

Manual handling limit

Assess the load, keep it close, bend the knees, keep the back straight, avoid twisting while lifting, and get help for loads above about 25 kg.

Lone worker check-in

A guard working alone agrees fixed radio or phone check-in intervals with the control room and reports location before entering isolated areas.

Near-miss reporting

Any injury or near miss is recorded and reported to the employer. Near-miss data is used to correct hazards before they cause a real accident.

Confidentiality duty

Visitor details, CCTV footage, and client business information are disclosed only to authorised persons or Police. Unauthorised disclosure breaches contract and data protection.

Non-discrimination rule

Entry and treatment decisions must not rest on race, religion, ethnicity, gender, caste, disability, or nationality. Record the objective reason for any refusal.

Human rights of detainees

Even a suspect or trespasser keeps the right to life, dignity, and freedom from torture or cruel treatment. Guards must not humiliate, threaten, or interrogate.

Radio PTT protocol

Listen before transmitting, press the push-to-talk button, pause one second, speak clearly and slowly, release to listen, and never speak over another station.

MAYDAY and PAN PAN

MAYDAY signals a life-threatening emergency. PAN PAN signals urgency without immediate danger. Both are spoken in plain language, not codes.

Radio message structure

State who you are calling, who you are, where you are, what you see, and what you need. Keep it short and acknowledge with received or roger.

Sri Lanka emergency numbers

Police emergency 110, fire and rescue 119, and the 1990 Suwa Seriya ambulance service. Give location, number of casualties, and nature of the incident first.

Visitor management rule

Every visitor needs a named host, purpose, time in and out, a visible badge, and an escort in restricted areas. Badges are surrendered on exit.

Extinguisher for electrical fire

Use CO2 or dry powder on live electrical fires, never water. Isolate the power supply first if it is safe to do so.