MI Claims Adjuster study materials
MI Claims Adjuster study resources

MI Claims Adjuster cheat sheet

MI Claims Adjuster · Keep the key ideas within reach.

Quick reference

Insurance Principles and Concepts

  • Insurable interest requires a pecuniary relationship with the subject matter at the time of loss; without it, the contract is void.

  • Indemnity restores the insured to pre-loss financial position; valued policies and replacement cost coverage are exceptions that may exceed indemnity.

  • Utmost good faith imposes disclosure duties on both parties; material misrepresentation by the insured permits rescission.

  • Proximate cause is the dominant, efficient cause of loss; remote causes do not trigger coverage when excluded.

  • Actual cash value = replacement cost minus depreciation (or market value where that is more accurate).

  • Coinsurance formula for property: (limit carried / limit required) x loss = recovery, subject to the policy limit.

  • Subrogation transfers the insured's recovery rights against a negligent third party to the insurer after payment.

  • Four elements of a valid contract: offer and acceptance, consideration, legal purpose, competent parties.

  • Risk retention, transfer, avoidance, and reduction are the four standard risk management techniques.

Quick reference

Insurance Regulation and Licensing

  • McCarran-Ferguson Act leaves insurance regulation to the states; federal antitrust law applies only where states do not regulate.

  • A person who transacts insurance without a license commits an unauthorized practice; penalties include fines and denial of compensation.

  • Appointment authorizes a licensee to act as agent for a specific insurer; termination of appointment must be reported.

  • Continuing education requirements are set by the state; failure to complete them blocks license renewal.

  • Fiduciary duty means premium funds held for an insurer must be kept in a segregated account and remitted per contract terms.

  • Unfair claim settlement practices include misrepresenting policy provisions, unreasonable delay, and failing to investigate promptly.

  • A producer must report address changes, name changes, and administrative actions against the license within state-specified timeframes.

  • Twisting is misrepresentation that induces a policyholder to lapse one policy and buy another; churning is replacement by the same insurer.

Quick reference

Property Insurance Basics

  • Named-peril coverage pays only for perils listed in the policy; open-peril (special) coverage pays for all risks except those excluded.

  • Coverage A is the dwelling; Coverage B is other structures; Coverage C is personal property; Coverage D is loss of use.

  • Replacement cost pays to repair or replace with new property of like kind and quality, subject to policy limit and any cap.

  • Functional replacement cost substitutes modern materials or methods that restore equivalent function rather than identical construction.

  • The 80% coinsurance clause requires insurance to at least 80% of replacement cost to avoid a penalty on partial losses.

  • Debris removal, preservation of property, and fire department service charges are typical additional coverages with separate limits.

  • A deductible applies per occurrence; percentage deductibles (e.g., 2% of Coverage A) are common for wind or hurricane perils.

  • Ordinance or law coverage pays for code-required upgrades; it is excluded unless added by endorsement.

  • Vacancy and unoccupancy conditions reduce or eliminate coverage after a stated number of days.

Quick reference

Casualty Insurance Basics

  • General liability Coverage A covers bodily injury and property damage; Coverage B covers personal and advertising injury.

  • Occurrence policies cover injury or damage during the policy period; claims-made policies respond to claims reported during the policy period.

  • The CGL aggregate limit is the most payable in a policy period; the per-occurrence limit caps any single loss.

  • Premises and operations, products and completed operations, and independent contractors are distinct exposure categories.

  • Comparative negligence reduces recovery in proportion to the claimant's fault; contributory negligence bars recovery in strict jurisdictions.

  • Employers liability coverage responds to employee injury claims outside the workers compensation exclusive remedy.

  • A certificate of insurance evidences coverage but does not amend, extend, or create coverage under the policy.

  • Additional insured endorsements extend coverage to another party, often limited to liability arising from the named insured's work.

Quick reference

Adjusting Practices and Claims Handling

  • The claim file must document investigation, coverage analysis, damage evaluation, and payment decision with supporting evidence.

  • Reservation of rights letters preserve the insurer's coverage defenses while investigation continues; they do not deny coverage.

  • Prompt contact and acknowledgment of the claim is required; unreasonable delay can constitute an unfair claim practice.

  • Statements should be taken with consent, recorded only where lawful, and preserved in the claim file.

  • Damage valuation methods include replacement cost, actual cash value, agreed value, and repair estimates from qualified contractors.

  • Salvage and subrogation recoveries offset the insurer's net loss and must be tracked in the file.

  • A proof of loss is a sworn statement from the insured detailing the loss; the insurer may require it under the policy.

  • Bad faith exposure arises when the insurer denies without reasonable basis or fails to settle within policy limits.

  • Claim payment must account for deductibles, policy limits, and any applicable coinsurance penalty.

Quick reference

Auto Insurance

  • Personal auto Coverage A is liability; B is medical payments; C is uninsured/underinsured motorist; D is physical damage.

  • Collision covers impact with another object; other than collision (comprehensive) covers theft, fire, and weather.

  • Split limits state per-person and per-accident liability maximums; a combined single limit caps all damages in one number.

  • No-fault (PIP) systems pay medical and lost wages regardless of fault, with tort thresholds limiting lawsuits.

  • UM/UIM coverage responds when an at-fault driver has no insurance or insufficient limits.

  • A named driver exclusion removes coverage when the excluded person operates the vehicle.

  • Business use, delivery, and rideshare may be excluded under a personal auto policy and require endorsement or commercial coverage.

  • Diminished value claims seek the difference between pre-loss and post-repair market value after a covered collision.

Quick reference

Homeowners and Dwelling Insurance

  • HO-3 is open-peril on the dwelling and named-peril on personal property; HO-5 is open-peril on both.

  • HO-4 covers tenants' personal property and liability; HO-6 covers condominium unit owner improvements and contents.

  • HO-8 modifies coverage for older homes using functional replacement cost and limited perils.

  • Section II covers personal liability and medical payments to others, separate from Section I property limits.

  • Loss of use pays additional living expenses for the shortest time needed to repair or relocate, up to the stated limit.

  • Special limits cap categories such as cash, jewelry, silverware, and business property; scheduled endorsements raise limits.

  • Theft off premises, water backup, and service line damage require endorsements or separate coverage.

  • Mortgagee clause requires the lender be named on the policy and paid on a covered loss to its interest.

  • Replacement cost on the dwelling does not automatically extend to personal property; contents may be ACV unless endorsed.

Quick reference

Commercial Property and Liability Insurance

  • The commercial package policy combines property and general liability coverages under one policy with shared limits.

  • Building and personal property coverage form designates covered causes of loss as basic, broad, or special.

  • Business income coverage pays lost net income plus continuing expenses during the period of restoration.

  • Extra expense coverage pays costs to continue operations; it can be written with or without business income.

  • Equipment breakdown, flood, and earthquake are typically excluded and require separate policies or endorsements.

  • The businessowners policy (BOP) packages property and liability for small businesses with eligibility based on size and class.

  • Commercial general liability uses occurrence triggers and defense costs either inside or outside the limits.

  • A protective safeguard condition requires maintenance of specified protections such as sprinklers for coverage to apply.

  • Spoilage, crime, and inland marine coverages address exposures not handled by the standard property form.