MS-721 key terms
MS-721 · Get comfortable with the vocabulary.
- Teams Network Planner
- Related: Quality of Service (QoS), Microsoft 365 network connectivity test
A tool in the Teams admin center that estimates the bandwidth and connectivity needed for Teams voice and meetings at each site, based on the number of users and how they will use the service.
- Quality of Service (QoS)
- Related: Teams Network Planner, VPN split tunneling
A network configuration that marks real-time Teams voice and video packets with DSCP values so switches and routers can prioritize them over other traffic, reducing jitter, latency, and packet loss.
- VPN split tunneling
- Related: Quality of Service (QoS)
A VPN design that sends Teams media traffic directly to Microsoft rather than through the corporate VPN tunnel, avoiding added latency and reducing load on VPN concentrators.
- Trusted IPs and trusted subnets
- Related: Dynamic emergency calling, Location-Based Routing (LBR)
Network locations that an administrator registers in Teams so the service can recognize users on the corporate network and apply the correct meeting, calling, and emergency routing behavior.
- Group policy assignment
- Related: Meeting policy
A method of applying a Teams policy to a security group or distribution list instead of assigning it user by user, so membership changes automatically update who receives the policy.
- Microsoft 365 network connectivity test
- Related: Teams Network Planner
A web-based tool that measures a user's connection to Microsoft 365 endpoints and reports whether firewall, proxy, or DNS settings will support Teams real-time media quality.
- Teams Phone license
- Related: Calling Plan, Direct Routing
A per-user add-on license that enables cloud voice features such as call queues, auto attendants, and PSTN calling; a separate calling plan or Direct Routing configuration provides the actual phone numbers.
- Town hall
- Related: Green room, Webinar
A Teams event type for large one-to-many broadcasts where presenters control the stage, attendees watch with moderated Q&A, and organizers can use a green room and RTMP streaming.
- Webinar
- Related: Town hall, Meeting policy
A Teams meeting type designed for structured presentations to an audience, with registration, attendee reporting, and controls that separate organizers, presenters, and attendees.
- Meeting policy
- Related: Custom meeting template, Meeting lobby
A Teams policy that defines what meeting features users can use, such as recording, transcription, anonymous join, lobby behavior, and who can present.
- Custom meeting template
- Related: Meeting policy
A saved set of meeting settings and optional branding that administrators can make available so organizers create meetings with consistent options, such as lobby rules and recording defaults.
- Breakout rooms
- Related: Meeting lobby
Separate sub-meetings created inside a Teams meeting so small groups can collaborate privately before returning to the main session; organizers choose assignment and whether participants can rejoin.
- Meeting lobby
- Related: Meeting policy, Breakout rooms
A waiting area where participants pause before entering a Teams meeting until the organizer or a presenter admits them, or until they are allowed in by policy.
- Audio conferencing
- Related: Meeting policy
A Teams add-on that provides dial-in phone numbers and PINs so participants can join meetings from a traditional phone when they cannot use the app.
- Cloud Video Interop (CVI)
- Related: Microsoft Teams Rooms (MTR)
A service that lets third-party video conferencing room systems join Teams meetings, translating their signaling and media so the room appears as a standard participant.
- Live transcription
- Related: Meeting policy
A meeting feature that displays a real-time text version of what participants say, with speaker attribution, so people can follow along or review the conversation later.
- Green room
- Related: Town hall
A separate area in a town hall or webinar where presenters and organizers can gather, test audio and video, and chat before the event starts, unseen by attendees.
- Direct Routing
- Related: Session Border Controller (SBC), Voice routing policy, Media bypass
A Teams Phone option where an organization connects its own certified Session Border Controller to Microsoft's cloud, using existing carrier trunks to provide PSTN calling.
- Operator Connect
- Related: Direct Routing, Calling Plan
A Teams Phone PSTN option where a Microsoft-approved operator provides calling service and manages the connection and phone numbers, so the customer runs no SBC.
- Calling Plan
- Related: Operator Connect, Teams Phone license
A Microsoft PSTN add-on that gives Teams users a phone number and the ability to place and receive domestic or international calls without an on-premises PBX.
- Session Border Controller (SBC)
- Related: Direct Routing, Media bypass
A device or service at the network edge that secures, translates, and routes SIP traffic between an organization's phone system and a carrier or Microsoft's cloud for Direct Routing.
- Media bypass
- Related: Direct Routing, Session Border Controller (SBC)
A Direct Routing setting that keeps Teams media on the local network between the client and the SBC instead of sending it through Microsoft's cloud, reducing latency and bandwidth use.
- Voice routing policy
- Related: Dial plan, Direct Routing
A Teams policy that links a user to PSTN usage records and voice routes, deciding which gateway or carrier handles their outbound calls and in what order.
- Dial plan
- Related: Voice routing policy
A collection of normalization rules plus optional prefix and dial-mask settings that convert numbers users dial into E.164 format before Teams routes the call.
- Auto attendant
- Related: Call queue, Resource account
A cloud voice application that answers incoming calls and lets callers use a keypad or voice menu to reach a department, a person, or a call queue.
- Call queue
- Related: Auto attendant, Resource account
A Teams Phone application that holds incoming calls and distributes them to a group of agents using methods such as round robin, serial, or longest idle, with overflow options.
- Resource account
- Related: Auto attendant, Call queue
A sign-in-disabled account attached to a Teams voice application such as an auto attendant or call queue, providing the identity and phone number that callers reach.
- Dynamic emergency calling
- Related: Trusted IPs and trusted subnets, Location-Based Routing (LBR)
A Teams Phone feature that uses network information to detect a caller's location at the time of an emergency call and sends the matching address to the emergency responder.
- Location-Based Routing (LBR)
- Related: Direct Routing, Dynamic emergency calling
A Direct Routing feature that limits a user's PSTN calls to the gateway near their current location, blocking calls that would route through a distant or disallowed gateway.
- Survivable Branch Appliance (SBA)
- Related: Session Border Controller (SBC), Direct Routing
A certified on-premises appliance that keeps PSTN calling available for a site during an internet outage by registering local Teams phones and connecting them to the phone network.
- Call Quality Dashboard (CQD)
- Related: Quality of Service (QoS)
A Microsoft 365 reporting tool that aggregates Teams call and meeting quality metrics so administrators can find buildings, subnets, or devices with poor audio and video.
- Microsoft Teams Rooms (MTR)
- Related: Teams Rooms Pro license, Teams panel, Front Row
A dedicated conference room system, running on Windows or Android, that provides one-touch Teams meetings, calendar access, and shared content in a meeting space.
- Teams Rooms Pro license
- Related: Microsoft Teams Rooms (MTR), Teams Rooms Pro Management portal
A per-room license that unlocks the full Teams Rooms feature set, including advanced meeting experiences, device management, and access to the Pro Management portal.
- Teams Rooms Pro Management portal
- Related: Teams Rooms Pro license, Microsoft Teams Rooms (MTR)
A cloud portal for monitoring and managing Teams Rooms, showing device health, incidents, update status, and room usage so administrators can act on problems remotely.
- Configuration profile
- Related: Microsoft Teams Rooms (MTR), Teams panel
A reusable set of device settings in the Teams admin center that is applied to many Teams devices at once, such as meeting defaults or network and update settings.
- Teams panel
- Related: Microsoft Teams Rooms (MTR), Configuration profile
A touchscreen device mounted outside a meeting room that shows the room's schedule and lets people book, extend, or end a meeting without using the room console.
- Hot desking
- Related: Microsoft Teams Rooms (MTR), Configuration profile
A Teams device feature that lets a signed-out user sign in temporarily for a shift, then automatically removes their data when they sign out so the next person can use the device.
- SIP Gateway
- Related: Teams Phone license
A Microsoft service that connects supported third-party SIP phones to Teams, letting organizations keep existing desk phones while moving their calling to Teams Phone.
- Front Row
- Related: Microsoft Teams Rooms (MTR), Teams Rooms Pro license
A Teams Rooms layout that puts meeting content and participant video at the front of the room in a consistent view, designed for rooms where people sit facing a large display.