MSP Foundation case studies
MSP Foundation · Put your knowledge to work in context.
MSP Foundation (Managing Successful Programmes Foundation) is an entry-level certification in programme management, awarded under the MSP scheme now owned and administered by PeopleCert. It sits beneath MSP Practitioner and is aimed at people who need a working knowledge of programme management rather than deep practitioner-level skill: programme and project managers moving from delivering projects to delivering outcomes, PMO and change-team staff, business change managers, and specialists (finance, HR, operations) who contribute to a programme without running it. The MSP Foundation case studies are 5 cases and about 2,855 words.
1The Visible Win That Breaks the Blueprint
A retail group is running a programme to replace three legacy order-management systems with a single platform across four regions. The blueprint requires a common product and pricing data model to be agreed before any regional migration, and the data-model design workshops are scheduled to finish in week 14.
569 words, about 3 min2The Director Who Never Says No
A government department's programme to digitise a paper-based licensing service has been running five months. The blueprint was signed off by the programme board, but the service's operations director - who controls 60% of the 400 affected staff and sits on the board - has not released the four nominated subject-matter experts for design workshops since month two.
579 words, about 3 min3The Tranche Boundary That Shows No Benefit
A utility is two years into a five-year programme to install 1.2 million smart meters and a new billing platform. Tranche 1 (years 1–2) delivers the billing platform and 200,000 meters.
600 words, about 3 min4Releasing Half a Capability Early
A bank's programme to create a single customer view has a blueprint covering five target operating-model areas. The change team is under pressure to release the new data warehouse to marketing eight weeks early, in tranche 2, because marketing has a contractual campaign commitment.
556 words, about 3 min5Fourteen Owners, No Ownership
A local authority's programme to merge three waste-collection services has a vision statement and a benefits register with 14 benefits, each with a named owner. Six months in, a review finds that nine of the 14 owners have not looked at their benefit since sign-off and two have left the authority.
551 words, about 3 min