JCE Social and Life Skills flashcards

32 cards. Read the term and the definition here. The deck at the top of this page is optional.

Johari Window

A self-awareness model with four quadrants: open (known to self and others), blind (known to others only), hidden (known to self only), and unknown (neither).

SMART goal criteria

A goal format requiring Specific, Measurable, Achievable, Relevant, and Time-bound elements. A goal missing any element is a wish rather than an actionable plan.

Growth mindset

The belief that ability is developable through effort, strategy, and feedback. It treats failure as information for improvement rather than as a fixed judgement of identity.

Maslow's hierarchy of needs

A five-level ordering from physiological needs through safety, belonging, and esteem to self-actualisation. Unmet lower needs dominate attention before higher needs motivate behaviour.

Active listening

A listening technique that paraphrases the speaker's content, reflects their feeling, asks open questions, and withholds judgement until they signal they have finished.

Open versus closed questions

Open questions begin with what, how, or why and invite elaboration. Closed questions produce yes/no or single-fact answers and suit confirmation rather than exploration.

Assertive 'I' statement

A message naming the specific behaviour, its impact on you, and the request you want met. It protects both parties' needs without blaming or excessive apologising.

Conflict styles

Five approaches to disagreement: competing, collaborating, compromising, avoiding, and accommodating. Each fits different stakes; collaboration requires time and mutual trust.

Effective feedback structure

Feedback that is specific, timely, focused on observable behaviour, and paired with a next step. Generalised or delayed feedback rarely changes what a person does.

Informed consent

Agreement that is freely given, informed, and reversible at any point. It cannot be assumed from silence, past behaviour, or a prior decision.

Personal boundaries

Statements of what behaviour a person accepts. Setting and enforcing a boundary is not controlling another person; it protects the relationship and the individual.

Bystander intervention options

Four safe responses to harm: direct action, distraction, delegating to an authority, and documenting the event. Doing nothing is the default outcome if no option is chosen.

Conflict repair sequence

Restoring a relationship after harm through apology (acknowledging harm), restitution (making amends), and changed behaviour. An apology without change is incomplete repair.

Adult sleep requirement

Most adults need seven to nine hours of sleep. Chronic short sleep impairs memory, mood regulation, and immune function, and accumulates as sleep debt.

Adult physical activity guideline

At least 150 minutes of moderate or 75 minutes of vigorous activity weekly, plus muscle-strengthening exercise on two or more days each week.

Emergency response sequence

Check for danger, call for help using local emergency numbers, then give first aid within your training. Do not move an injured person unless they are in danger.

Burn first aid

Cool the burn under running water for at least 20 minutes, remove jewellery, and cover loosely. Do not apply ice, butter, or creams to the burn.

Advocacy versus lobbying

Advocacy raises public awareness of an issue and its impact. Lobbying specifically seeks to influence legislation or individual officials and is often regulated.

Rule of law

The principle that laws apply equally to all, are publicly known in advance, and are applied through fair process rather than personal or official discretion.

Local versus national government

Local government typically handles schools, local roads, waste, and zoning. National government handles defence, currency, and foreign policy.

Civil society organisations

Charities, unions, and community groups that operate between market and state. They fill service gaps and depend on transparent governance to keep public trust.

STAR interview method

A structured answer format: Situation, Task, Action, Result. The Result should be quantified where possible so the interviewer can judge impact.

Tailored CV rule

A CV should mirror the job description's keywords, lead with relevant achievements rather than duties, and stay to one or two pages for most early-career roles.

Employment contract essentials

A contract should state role, pay, hours, location, notice period, and probation terms. Unclear terms should be clarified in writing before signing.

Compound interest formula

A = P(1 + r/n)^(nt), where P is principal, r the annual rate, n compounding periods per year, and t the number of years.

Annual percentage rate

A rate that includes fees plus interest, making it the correct figure for comparing loans. Nominal interest rates understate the true cost of borrowing.

Emergency fund target

Three to six months of essential expenses held in accessible, low-risk savings. It covers income loss or unexpected costs without forcing high-interest borrowing.

Debt avalanche versus snowball

Avalanche pays minimums on all debts then targets the highest interest rate first. Snowball targets the smallest balance first for motivational wins.

Credit score drivers

On-time payments, credit utilisation under about 30% of limits, long account history, and few new applications. Missed payments and high utilisation lower scores.

Tenancy agreement terms

A rental contract setting rent, deposit, notice period, and repair responsibilities. Deposits may need protection under a recognised scheme depending on jurisdiction.

First in, first out storage

A food storage rule: place items with the earliest label date at the front and use them first. It reduces waste and lowers the risk of spoiled food.

Urgent versus important matrix

A prioritisation tool separating deadlines from importance. Scheduling important-but-not-urgent work in advance prevents later crises from urgent tasks.