DOSH Forklift Operator study materials
DOSH Forklift Operator study resources

DOSH Forklift Operator case studies

DOSH Forklift Operator · Put your knowledge to work in context.

The DOSH Forklift Operator credential is the Malaysian competency benchmark for people who drive powered industrial trucks - counterbalance, reach truck, order picker and similar - in workplaces regulated under the Factories and Machinery Act and the Occupational Safety and Health Act. It suits new operators seeking a first licence, experienced drivers whose employer requires formal certification, and supervisors who need to understand what a competent operator must know. The DOSH Forklift Operator case studies are 5 cases and about 4,237 words.

1

The lapsed certificate and the 07:00 cut-off

A 2,500 kg diesel counterbalance truck rented from a plant-hire company sits under a 40-foot trailer at a Port Klang distribution centre. The operator, Ravi, completed his forklift course five years ago, but his certificate of competency lapsed 11 weeks ago; his renewal course is booked for next month, and the employer's training register still lists him as "current".

822 words, about 4 min
2

The 2,600 kg pallet and the side-shift

A 3.0 t electric counterbalance truck at a Shah Alam chemical store has a data plate showing 3,000 kg at a 500 mm load centre and a 6,000 mm lift height. A factory-fitted side-shift is installed, and the plate carries a second row: 2,750 kg at 500 mm, 2,200 kg at 600 mm and 1,850 kg at 700 mm with the side-shift fitted.

885 words, about 4 min
3

Monday morning defects after the wash-down

At 06:55 on a Monday, a 2.0 t LPG counterbalance truck (4,200 hours) comes out of a weekend wash-down at a food warehouse. The pre-use check, done by the regular driver, records: fork blade thickness worn from 45 mm to 39 mm at the heel; the right-hand lift chain hangs 12 mm lower than the left and has a visible kink; a fresh oil film runs down the right tilt cylinder; a 40 mm chunk is missing from the tread shoulder of the front-left tyre; the seat-belt webbing is frayed through the outer layer near the buckle; and the LPG cylinder is held in its bracket with a nylon strap because the retaining pin is missing, while the flexible hose shows cracking.

864 words, about 4 min
4

Two near-misses at the blind corner

A 25,000 m2 distribution warehouse runs two shifts with four counterbalance trucks and about 45 pickers. The main aisle is 4.2 m wide and the racking is 8.5 m high.

855 words, about 4 min
5

The hissing cylinder and the afternoon headaches

At 15:10, an operator on a 2.5 t LPG counterbalance truck in a 3,000 m3 ambient warehouse tells his supervisor he has had a headache, dizziness and nausea since about 13:00. A second driver reported similar symptoms the previous week.

811 words, about 4 min