DOSH Forklift Operator study materials
DOSH Forklift Operator study resources

DOSH Forklift Operator study plan

DOSH Forklift Operator · Give each week a clear focus.

8 weeks · About 7 hours per week

Week 1

Legislation, Regulations and Operator Responsibilities & Forklift Types, Components and Stability Principles

  • Map each operator duty under the legislation domain to the specific statutory or regulatory obligation it comes from, and state in one sentence what the operator must do, must not do, and must report

  • Explain the hierarchy of duties (employer, person in control of the workplace, operator, pedestrian) and identify which duty holder is responsible for each of ten given scenarios

  • Label the major components of a counterbalance forklift - mast, carriage, forks, hydraulic cylinders, overhead guard, counterweight, steer axle - and state the function of each

  • Define the stability triangle and explain how the centre of gravity shifts when a load is raised, tilted forward, or carried off-centre

  • Distinguish longitudinal, lateral and dynamic stability, and give one operating action that destabilises the truck in each case

Your checkpoint

A one-page annotated forklift diagram plus a two-column table of at least 12 operator duties matched to their source obligation, self-checked against the course material

Week 2

Forklift Types, Components and Stability Principles & Load Assessment, Handling and Load Charts

  • Compare counterbalance, reach truck, order picker and rough-terrain forklift by typical application, load centre and where the operator stands or sits

  • Read a load chart and calculate the maximum permissible load for a given load centre, lift height and attachment, working three worked examples without error

  • Explain derating: how attachments, extended load centres and high lift heights reduce rated capacity, and calculate the new limit for one attachment case

  • Assess a load before lifting - weight, stability, integrity, securing, dimensions - using a five-point check you can recite

  • Describe how to place, pick up and set down a load so the load centre stays within the rated envelope

Your checkpoint

Three load-chart calculation problems solved with working shown, each answer within 5% of the correct derated capacity, plus a written five-point load assessment checklist

Week 3

Load Assessment, Handling and Load Charts & Pre-Operation Inspection and Maintenance Checks

  • Perform a full pre-start inspection in the correct sequence - visual walk-around, fluid levels, tyres, forks and mast, hydraulic hoses, seat and restraints, horn, lights, brakes, steering, and operational checks

  • Explain why each inspection item matters by linking it to a specific failure mode or incident type

  • Identify when a defect requires the truck to be tagged out and removed from service versus recorded and monitored

  • Describe daily, scheduled and statutory maintenance responsibilities and the operator's role versus the technician's role

  • State the correct procedure for reporting a defect and the record-keeping that follows

Your checkpoint

A completed pre-start inspection checklist with at least 20 items, each annotated with the consequence of that item failing, plus a written tag-out scenario response

Week 4

Safe Operating Procedures and Manoeuvring & Pre-Operation Inspection and Maintenance Checks

  • Demonstrate the standard travel sequence: seatbelt, forks lowered and tilted back, travel in the correct direction, sound horn at blind corners, maintain safe speed for surface and load

  • Explain the rules for travelling with and without a load, on ramps and slopes, and across uneven or wet surfaces

  • Describe safe refuelling and recharging routines for LPG, diesel and battery trucks, including ventilation, ignition sources, PPE and spill response

  • List the checks and precautions before parking a forklift at the end of a shift

  • Explain the operator's authority and obligation to refuse to operate an unsafe truck or handle an unsafe load

Your checkpoint

A written safe-operating procedure covering start-up, travel loaded and unloaded, slope handling, refuelling or recharging, and shutdown, at least 600 words, cross-checked against the course text

Week 5

Pedestrian Safety, Traffic Management and Site Hazards & Safe Operating Procedures and Manoeuvring

  • Apply pedestrian separation principles - designated walkways, barriers, exclusion zones, eye contact, and the forklift's rear swing and blind spots

  • Explain the traffic management controls used on a site: one-way routes, speed limits, signage, mirrors, crossing points and right-of-way rules

  • Identify common site hazards - racking damage, floor defects, overhead obstructions, low clearance, poor lighting, other vehicles - and state the control for each

  • Describe safe loading and unloading at a truck dock or trailer, including trailer restraint, floor condition and the risk of the trailer moving

  • Explain the risks of the rear-end swing during a tight turn and how to plan a turn to keep the tail clear

Your checkpoint

A site hazard map or written hazard register with at least 15 hazards, each with a control measure, plus a 10-question pedestrian-safety self-test scored at 80% or better

Week 6

Incident Response, Emergency Procedures and Accident Reporting & Refuelling, Recharging and Hazardous Conditions

  • Describe the immediate actions after a tip-over, a dropped load, a collision with a pedestrian, and a hydraulic failure

  • Explain why staying in the seat with the seatbelt fastened is the correct response to a tip-over, and when exiting is appropriate

  • List the emergency equipment and contacts a forklift operator must know on their site, and the correct sequence for raising the alarm

  • State what must be recorded and reported after an incident, near miss or property damage, and to whom, and why near misses are reported

  • Explain the fire risks and controls specific to LPG, diesel and battery-powered trucks, including battery charging gas and hydrogen accumulation

Your checkpoint

Four written incident-response scripts (tip-over, pedestrian strike, hydraulic failure, battery or fuel fire), each with an ordered action list, plus a completed sample incident report form

Week 7

Legislation, Regulations and Operator Responsibilities & Pedestrian Safety, Traffic Management and Site Hazards & Incident Response, Emergency Procedures and Accident Reporting

  • Revisit the legislation domain and recite the operator's legal duties, the consequences of non-compliance, and the reporting obligations without reference notes

  • Combine pedestrian, traffic and site-hazard knowledge into a single walk-through of a typical warehouse shift, narrating the decision at each step

  • Explain the interaction between fatigue, distraction, mobile phone use and operator error, and the controls that mitigate each

  • Identify the circumstances in which an operator must stop work and escalate, and practise phrasing that escalation professionally

  • Review incident reporting and near-miss recording against the legal duty to report

Your checkpoint

A 15-minute verbal walk-through of a full shift, recorded or delivered to a study partner, covering inspection, load assessment, travel, pedestrian zones, refuelling and one injected emergency, with a written self-critique

Week 8

Legislation, Regulations and Operator Responsibilities & Forklift Types, Components and Stability Principles & Pre-Operation Inspection and Maintenance Checks & Load Assessment, Handling and Load Charts & Safe Operating Procedures and Manoeuvring & Pedestrian Safety, Traffic Management and Site Hazards & Refuelling, Recharging and Hazardous Conditions & Incident Response, Emergency Procedures and Accident Reporting

  • Complete two full-length timed practice exams under exam conditions and record the score for each domain

  • Re-teach every missed question from the two practice exams by writing the correct reasoning in your own words, without copying the answer text

  • Drill the two weakest domains to at least 85% accuracy on a fresh set of questions

  • Recite the load-chart calculation method, the pre-start inspection sequence and the post-incident action list from memory

  • Confirm exam-day logistics: identification, timing, permitted materials and the format of the practical or written components

Your checkpoint

A domain-by-domain score sheet from both practice exams showing every domain at 85% or above, plus a one-page personal error log of recurring mistakes and the correction for each

Milestones

Week 2: Without notes, label the stability triangle, state the three stability types and calculate the derated capacity for one attachment scenario correctly

Week 4: Complete a full pre-start inspection and a load assessment back-to-back in under 20 minutes with no missed critical item, and score 80% or better on a mixed 30-question set covering domains 1 to 5

Week 6: Deliver the four incident-response scripts from memory in the correct order, and state the reporting obligation for an incident and for a near miss without referring to notes

Week 7: Score 80% or better on a full-length practice exam, with no single domain below 70%

Week 8: Score 85% or better on both timed practice exams with every domain at or above 85%, and have the error log complete with no unresolved item