PCEIA case studies
PCEIA · Put your knowledge to work in context.
The Pre-Contract Examination for Insurance Agents (PCEIA) is the entry-level qualification that individuals in Malaysia generally must pass before they can be registered to act as insurance agents. It is aimed at new entrants to the agency channel - people moving from another industry, fresh graduates, and existing bank or corporate staff adding an agency licence - rather than at experienced practitioners seeking advanced designations. The exam tests foundational knowledge across the insurance value chain: risk and insurance principles, life and general insurance products, contract law and policy documentation, underwriting and claims handling, the regulatory framework and code of conduct, and the ethics of financial planning. Questions are multiple choice and tend to reward precise recall of definitions, policy clauses and regulatory rules rather than calculation or case analysis. The PCEIA case studies are 5 cases and about 4,879 words.
1The ₱6 Million Self-Insurance Fund
Rolando owns a 42-truck hauling company based in Calamba, Laguna. The fleet's replacement value is about ₱176 million.
935 words, about 5 min2Replacing a Twelve-Year-Old Whole Life Policy
Maria, a licensed life agent, is reviewing Mr. Dizon, 52, a logistics vice-president earning ₱180,000 a month.
933 words, about 5 min3The Sprinkler Valve, the Average Clause and the Typhoon
Golden Crust bakeshop operates a warehouse in Mandaue. Its fire policy declares ₱24 million on building, machinery and stock, but a recent valuation report puts replacement cost at ₱40 million.
952 words, about 5 min4The ECG That Was Never Mentioned
On 14 March 2023, Peter Tan, 44, applied for an ₱8 million twenty-year term policy with a critical illness rider. Question 12 of the application asked whether he had ever been treated for, or advised to undergo tests for, heart disease, diabetes or any chest condition.
1,038 words, about 5 min5The Manager's Five Instructions
Ana, 26, passed the licensure examination last month and joined a “wealth advisory” firm that markets insurance under an agency agreement with an insurer. In her first week her unit manager instructs her to (1) pay a ₱50,000 “seat and leads fee”; (2) offer Mr.
1,021 words, about 5 min