PKMC Module II study plan
PKMC Module II · Give each week a clear focus.
8 weeks · About 6 hours per week
Knowledge Management Foundations and Strategy
Define knowledge management in your own words and distinguish tacit from explicit knowledge with three workplace examples of each
Map the KM lifecycle (capture, codify, share, apply, retain) and label where each of your three examples sits
Compare at least four KM strategy archetypes (codification vs. personalization, plus two others) and state one scenario where each fails
Draft a one-page business case linking a KM initiative to a measurable organizational outcome such as cycle time or onboarding speed
Your checkpoint
A one-page KM strategy brief naming a chosen archetype, its target knowledge type, and two success metrics
Knowledge Capture, Codification, and Retention
Build a knowledge audit checklist and apply it to one real team or process to list critical at-risk knowledge
Classify captured knowledge by type, volatility, and reuse frequency to decide what to codify versus leave tacit
Design a codification template (structure, metadata fields, review trigger) for one recurring knowledge artifact
Identify three retention risks such as single-expert dependency or undocumented legacy systems and propose a mitigation for each
Your checkpoint
A knowledge audit spreadsheet covering at least 15 knowledge assets with codify/retain decisions and owners
Knowledge Sharing, Collaboration, and Communities of Practice
Distinguish communities of practice from project teams and interest groups using three concrete criteria
Design a CoP charter specifying purpose, membership, cadence, facilitation, and success signals
Plan one knowledge-sharing intervention that addresses a named barrier such as hoarding, time pressure, or trust deficit
Select two collaboration metrics and explain how you would collect them without burdening participants
Your checkpoint
A complete CoP charter plus a 90-day launch plan with facilitation schedule and two success measures
Knowledge Organization, Metadata, and Taxonomy & Knowledge Discovery, Search, and Semantic Technologies
Construct a faceted taxonomy for one business area, defining at least three facets with controlled vocabulary values
Write metadata standards for five asset types, specifying required, optional, and governed fields
Explain how search relevance, synonym handling, and entity extraction depend on taxonomy and metadata quality
Evaluate two semantic approaches (for example ontology-based versus embedding-based retrieval) and state when each is preferable
Your checkpoint
A taxonomy and metadata specification document with facet definitions, field rules, and a governance note
Knowledge Management Technology and Architecture
Diagram a reference KM architecture showing repositories, search layer, integration, identity, and analytics
Compare three platform categories (document management, wiki/collaboration, semantic search) against the taxonomy built in week 4
Define integration and data-flow requirements for at least two systems that must exchange knowledge assets
Identify three architecture risks such as vendor lock-in or metadata drift and specify a mitigation for each
Your checkpoint
A one-page architecture diagram with an accompanying requirements table covering integration, security, and scalability
Knowledge Measurement, Analytics, and Value Realization
Translate KM outcomes into a measurement framework spanning usage, contribution quality, reuse, and business impact
Design two leading and two lagging indicators with defined data sources and calculation methods
Build a baseline-versus-target value realization model for one KM initiative
Draft a quarterly KM scorecard that a non-specialist executive could interpret in under five minutes
Your checkpoint
A KM measurement framework and executive scorecard template with formulas and data-source notes
Knowledge Governance, Risk, and Compliance
Inventory governance roles and decision rights for knowledge ownership, approval, and retirement
Map applicable obligations such as privacy, retention schedules, and access control to specific KM processes
Conduct a risk assessment on one knowledge repository, scoring likelihood and impact for at least five risks
Write a knowledge retention and disposition policy outline covering legal hold and secure deletion
Your checkpoint
A governance and risk register with owners, controls, and a retention and disposition policy outline
Knowledge Management Foundations and Strategy & Knowledge Capture, Codification, and Retention & Knowledge Sharing, Collaboration, and Communities of Practice & Knowledge Discovery, Search, and Semantic Technologies & Knowledge Organization, Metadata, and Taxonomy & Knowledge Measurement, Analytics, and Value Realization & Knowledge Governance, Risk, and Compliance & Knowledge Management Technology and Architecture
Synthesize all prior deliverables into a single integrated KM program proposal
Diagnose and correct your three weakest domains using targeted practice and a written error log
Rehearse explaining each domain's core concept aloud in under two minutes without notes
Build a one-page exam-day reference sheet of frameworks, formulas, and decision criteria
Your checkpoint
An integrated KM program proposal plus a completed error log and one-page exam reference sheet
Milestones
Week 2: You can explain the tacit-explicit distinction, the KM lifecycle, and your chosen strategy archetype without notes, and your knowledge audit covers at least 15 assets.
Week 4: You can justify each taxonomy facet and metadata field against a real retrieval or governance need, and you can articulate when semantic retrieval beats keyword search.
Week 6: You can convert any KM activity into at least one measurable indicator with a named data source, and your scorecard passes a five-minute readability test with a non-specialist.
Week 8: All eight domains have a completed deliverable, your error log shows repeated weak areas resolved, and you can present the integrated proposal in ten minutes.