PSL N41 study materials
PSL N41 study resources

PSL N41 cheat sheet

PSL N41 · Keep the key ideas within reach.

Quick reference

Scrum Theory and Principles

  • Scrum is founded on empiricism: knowledge comes from experience and decisions are made on what is observed.

  • Three empirical pillars: transparency (visible state), inspection (frequent checks), adaptation (adjust when off-track).

  • Four values: commitment, focus, openness, respect; courage is often listed alongside as the fifth value in the 2020 guide.

  • Scrum is lightweight, simple to understand, and difficult to master; it is a framework, not a process or technique.

  • Lean thinking contributions: limit work in progress, eliminate waste, and deliver value incrementally.

  • Iterative and incremental approach optimizes predictability and controls risk.

  • Transparency requires a shared definition of what work is expected; without it inspection misleads.

  • Inspection without adaptation is pointless; adaptation happens fastest at the Sprint level, sooner if a Sprint Goal becomes obsolete.

Quick reference

The Scrum Team

  • Scrum Team is one cohesive unit of professionals: one Scrum Master, one Product Owner, and Developers; size typically 10 or fewer.

  • No sub-teams or hierarchies; the team is cross-functional (all skills needed to create value each Sprint) and self-managing.

  • Product Owner maximizes product value and owns Product Backlog management, ordering, and clarity of Product Backlog items.

  • Scrum Master is accountable for the Scrum Team's effectiveness and for establishing Scrum as defined in the Scrum Guide.

  • Developers create the Sprint Backlog, instill quality, adapt the plan daily, and hold each other accountable.

  • The whole Scrum Team is accountable for creating a valuable, useful Increment every Sprint.

  • Scrum Master serves the team, the Product Owner, and the organization; true servant-leader with no management authority over the team.

  • Accountabilities are distinct; only the Product Owner orders the Product Backlog, and only Developers estimate and decompose items.

Quick reference

Scrum Events

  • Five events: Sprint (container), Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective.

  • Sprint is fixed length, one month or less, with no changes that endanger the Sprint Goal and no scope reduction.

  • Sprint Planning (timebox 8 hours max for a one-month Sprint) answers why (Sprint Goal), what (items), and how (plan).

  • Daily Scrum is 15 minutes, for Developers, to inspect progress toward the Sprint Goal and adapt the Sprint Backlog.

  • Sprint Review (4 hours max for one-month Sprint) inspects the outcome and determines future adaptations; it is a working session, not a status report.

  • Sprint Retrospective (3 hours max for one-month Sprint) plans ways to increase quality and effectiveness.

  • Timeboxes shrink proportionally for shorter Sprints; all events are opportunities to inspect and adapt.

  • A Sprint can be cancelled only by the Product Owner, and only if the Sprint Goal becomes obsolete.

Quick reference

Scrum Artifacts and Commitments

  • Three artifacts: Product Backlog, Sprint Backlog, Increment; each has a commitment attached.

  • Product Backlog commitment is the Product Goal, a long-term objective describing a future state of the product.

  • Sprint Backlog commitment is the Sprint Goal, the single objective for the Sprint.

  • Increment commitment is the Definition of Done, a formal description of the state of the Increment when it meets quality measures.

  • Product Backlog is an emergent, ordered list; the Product Owner orders it and it is the single source of work.

  • Sprint Backlog is composed of the Sprint Goal, selected Product Backlog items, and the actionable plan to deliver them.

  • An Increment is a concrete stepping stone toward the Product Goal; multiple Increments may be created within a Sprint.

  • If the Definition of Done is not an organizational standard, the Scrum Team must create one; work not meeting it is not part of the Increment.

Quick reference

Facilitating Scrum Events and Team Effectiveness

  • Facilitation aims for a clear purpose, a defined timebox, and an outcome the participants own.

  • Effective Daily Scrum keeps focus on progress toward the Sprint Goal, not on individual status reporting.

  • Sprint Planning outcome: a Sprint Goal, selected items, and a plan; if the Sprint Goal is unclear, planning is incomplete.

  • Sprint Review outcome: a revised Product Backlog that defines probable items for the next Sprint.

  • Retrospective outcome: at least one concrete, actionable improvement; track whether prior improvements were done.

  • Timeboxing technique: park off-topic items, use a visible timer, and separate divergent (generating) from convergent (deciding) phases.

  • Healthy team signals: shared ownership, psychological safety, and conflict about ideas rather than persons.

  • Dysfunction signals: status-only standups, no Sprint Goal, retrospectives with no follow-through, and decisions made outside the team.

Quick reference

Coaching, Mentoring, and Servant Leadership

  • Servant leadership: shift from commanding to serving - remove impediments and enable the team's self-management.

  • Coaching uses questions and reflection to help the team find its own answers; mentoring shares experience and guidance directly.

  • Powerful coaching questions are open-ended, start with what/how, and avoid embedded advice.

  • The GROW model: Goal, Reality, Options, Will - a sequence for structuring a coaching conversation.

  • Coaching stance: listen more than speak, withhold judgment, and reflect back what you observe.

  • Mentoring is appropriate when the team lacks knowledge; coaching is appropriate when the team has capability but needs clarity.

  • Scrum Master removes impediments, teaches Scrum, and coaches the organization on empirical product development.

  • Resistance is data: explore the concern before advocating the practice.

Quick reference

Scrum Theory and Principles

  • Scrum is founded on empiricism: knowledge comes from experience and decisions are made on what is observed.

  • Three empirical pillars: transparency (visible state), inspection (frequent checks), adaptation (adjust when off-track).

  • Four values: commitment, focus, openness, respect; courage is often listed alongside as the fifth value in the 2020 guide.

  • Scrum is lightweight, simple to understand, and difficult to master; it is a framework, not a process or technique.

  • Lean thinking contributions: limit work in progress, eliminate waste, and deliver value incrementally.

  • Iterative and incremental approach optimizes predictability and controls risk.

  • Transparency requires a shared definition of what work is expected; without it inspection misleads.

  • Inspection without adaptation is pointless; adaptation happens fastest at the Sprint level, sooner if a Sprint Goal becomes obsolete.

Quick reference

The Scrum Team

  • Scrum Team is one cohesive unit of professionals: one Scrum Master, one Product Owner, and Developers; size typically 10 or fewer.

  • No sub-teams or hierarchies; the team is cross-functional (all skills needed to create value each Sprint) and self-managing.

  • Product Owner maximizes product value and owns Product Backlog management, ordering, and clarity of Product Backlog items.

  • Scrum Master is accountable for the Scrum Team's effectiveness and for establishing Scrum as defined in the Scrum Guide.

  • Developers create the Sprint Backlog, instill quality, adapt the plan daily, and hold each other accountable.

  • The whole Scrum Team is accountable for creating a valuable, useful Increment every Sprint.

  • Scrum Master serves the team, the Product Owner, and the organization; true servant-leader with no management authority over the team.

  • Accountabilities are distinct; only the Product Owner orders the Product Backlog, and only Developers estimate and decompose items.

Quick reference

Scrum Events

  • Five events: Sprint (container), Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective.

  • Sprint is fixed length, one month or less, with no changes that endanger the Sprint Goal and no scope reduction.

  • Sprint Planning (timebox 8 hours max for a one-month Sprint) answers why (Sprint Goal), what (items), and how (plan).

  • Daily Scrum is 15 minutes, for Developers, to inspect progress toward the Sprint Goal and adapt the Sprint Backlog.

  • Sprint Review (4 hours max for one-month Sprint) inspects the outcome and determines future adaptations; it is a working session, not a status report.

  • Sprint Retrospective (3 hours max for one-month Sprint) plans ways to increase quality and effectiveness.

  • Timeboxes shrink proportionally for shorter Sprints; all events are opportunities to inspect and adapt.

  • A Sprint can be cancelled only by the Product Owner, and only if the Sprint Goal becomes obsolete.

Quick reference

Scrum Artifacts and Commitments

  • Three artifacts: Product Backlog, Sprint Backlog, Increment; each has a commitment attached.

  • Product Backlog commitment is the Product Goal, a long-term objective describing a future state of the product.

  • Sprint Backlog commitment is the Sprint Goal, the single objective for the Sprint.

  • Increment commitment is the Definition of Done, a formal description of the state of the Increment when it meets quality measures.

  • Product Backlog is an emergent, ordered list; the Product Owner orders it and it is the single source of work.

  • Sprint Backlog is composed of the Sprint Goal, selected Product Backlog items, and the actionable plan to deliver them.

  • An Increment is a concrete stepping stone toward the Product Goal; multiple Increments may be created within a Sprint.

  • If the Definition of Done is not an organizational standard, the Scrum Team must create one; work not meeting it is not part of the Increment.

Quick reference

Facilitating Scrum Events and Team Effectiveness

  • Facilitation aims for a clear purpose, a defined timebox, and an outcome the participants own.

  • Effective Daily Scrum keeps focus on progress toward the Sprint Goal, not on individual status reporting.

  • Sprint Planning outcome: a Sprint Goal, selected items, and a plan; if the Sprint Goal is unclear, planning is incomplete.

  • Sprint Review outcome: a revised Product Backlog that defines probable items for the next Sprint.

  • Retrospective outcome: at least one concrete, actionable improvement; track whether prior improvements were done.

  • Timeboxing technique: park off-topic items, use a visible timer, and separate divergent (generating) from convergent (deciding) phases.

  • Healthy team signals: shared ownership, psychological safety, and conflict about ideas rather than persons.

  • Dysfunction signals: status-only standups, no Sprint Goal, retrospectives with no follow-through, and decisions made outside the team.

Quick reference

Coaching, Mentoring, and Servant Leadership

  • Servant leadership: shift from commanding to serving - remove impediments and enable the team's self-management.

  • Coaching uses questions and reflection to help the team find its own answers; mentoring shares experience and guidance directly.

  • Powerful coaching questions are open-ended, start with what/how, and avoid embedded advice.

  • The GROW model: Goal, Reality, Options, Will - a sequence for structuring a coaching conversation.

  • Coaching stance: listen more than speak, withhold judgment, and reflect back what you observe.

  • Mentoring is appropriate when the team lacks knowledge; coaching is appropriate when the team has capability but needs clarity.

  • Scrum Master removes impediments, teaches Scrum, and coaches the organization on empirical product development.

  • Resistance is data: explore the concern before advocating the practice.