SKM Automotive Aftersales L2 study materials
SKM Automotive Aftersales L2 study resources

SKM Automotive Aftersales L2: Vehicle Service and Maintenance Support

SKM Automotive Aftersales L2 · Work through your exam, one topic at a time.

All guide sections

Vehicle Service and Maintenance Support

Vehicle service and maintenance support covers the checks and tasks that keep a service correct and safe. The exam tests service schedules, fluid specification, filter and component replacement, tyre and brake inspection, lifting, torque and waste handling.

Core rules

  • Follow the manufacturer service schedule for the model, mileage and time; do not replace items early without a stated reason.
  • Use the specified oil viscosity and approval; wrong fluid can damage engines, transmissions and emissions systems.
  • Inspect before replacing: brake pad thickness, disc condition, tyre tread and pressure, leaks, belts, hoses and battery state.
  • Use the correct lifting points and stands; torque wheel nuts and critical fasteners with a calibrated wrench.
  • Segregate waste oil, filters, coolant and batteries; never mix waste streams.

Worked example

A 10,000 km service: replace engine oil and oil filter, inspect brakes and tyres, check and top up fluids, reset the service reminder. If the air filter is not due, inspect it and note its condition; do not automatically replace. Reason: the schedule and inspection result decide the task, not a guess.

Traps

Using a generic oil; reusing a drain plug washer; skipping the service reminder reset; pressure-washing electrical components; not reporting a tyre below the legal tread limit.