NAA CAMT study materials
NAA CAMT study resources

NAA CAMT study plan

NAA CAMT · Give each week a clear focus.

8 weeks · About 7 hours per week

Week 1

Plumbing Systems & Work Order Processing and Resident Service

  • Diagram the path of potable water from meter/main to fixture, labeling shutoff valves, and explain what each valve isolates

  • Trace a drain from fixture trap to stack to building drain, identifying venting requirements and trap-seal failure symptoms

  • List the five most common plumbing work-order complaint types and match each to a triage priority level

  • Write the resident-facing service script for a water-intrusion emergency, including escalation and documentation steps

Your checkpoint

A one-page plumbing system schematic plus a triage matrix mapping 10 common plumbing complaints to priority, response window, and required work-order fields.

Week 2

Plumbing Systems & Work Order Processing and Resident Service

  • Diagnose leaking and running fixtures by separating supply-side from drain-side causes and stating the correct repair sequence

  • Explain water-heater operation, temperature/pressure relief valve function, and anode-rod maintenance intervals

  • Convert a verbal resident complaint into a complete work order with location, access instructions, parts list, and safety notes

  • Sequence a multi-trade repair (shutoff, drain-down, repair, restore, verify) and identify where resident notification occurs at each step

Your checkpoint

Three completed sample work orders (leak, clog, no-hot-water) built from given complaint scenarios, each with diagnosis path and closeout checklist.

Week 3

Electrical Systems and Appliances & Work Order Processing and Resident Service

  • Map a residential branch circuit from panel breaker through conductors to receptacles and fixtures, identifying hot, neutral, and ground roles

  • Explain overcurrent protection, GFCI/AFCI placement rules, and grounding/bonding purpose in your own words

  • Demonstrate safe lockout/tagout and voltage-verification procedure before any electrical work order is opened

  • Classify electrical work orders by hazard level and state which require a licensed electrician versus in-house response

Your checkpoint

A panel-to-fixture circuit map for two circuits plus a hazard-tier decision table for 12 electrical work-order scenarios.

Week 4

Electrical Systems and Appliances & Interior and Exterior Maintenance and Repair

  • Troubleshoot a non-heating or non-drying appliance using a symptom-to-component decision path

  • Distinguish appliance failures caused by the appliance from those caused by the circuit or the venting

  • Identify interior finish and exterior envelope defects (caulk, flashing, roofing, siding, windows) that let water in

  • Write a scope of repair for an exterior water-intrusion find, listing materials, sequencing, and resident impact

Your checkpoint

A troubleshooting flowchart for one major appliance plus a photo-free written exterior inspection report on a described unit, with prioritized repair recommendations.

Week 5

Heating, Ventilation, and Air Conditioning (HVAC) and Safety

  • Diagram the refrigeration cycle and label the state of refrigerant at each of the four major components

  • Explain the function of compressor, condenser, metering device, evaporator, blower, and filters in airflow and heat transfer

  • Compute and interpret temperature split and superheat/subcooling basics as diagnostic indicators

  • Match thermostat, capacitor, contactor, and blower-motor symptoms to their probable causes

Your checkpoint

An annotated refrigeration-cycle diagram plus a component-to-symptom reference table covering at least 12 HVAC failure signatures.

Week 6

Heating, Ventilation, and Air Conditioning (HVAC) and Safety

  • Apply combustion-safety fundamentals: draft, venting, carbon-monoxide sources, and when to red-tag equipment

  • Describe safe refrigerant handling practices, recovery requirements, and leak-check procedure steps

  • Perform a documented HVAC preventive-maintenance sequence (filter, coils, condensate, belts, electrical connections)

  • Rank emergency HVAC/safety scenarios (no heat in winter, gas odor, CO alarm, refrigerant leak) by immediate action order

Your checkpoint

A one-page HVAC preventive-maintenance checklist plus a safety emergency response card covering four scenarios with first-three-actions each.

Week 7

Interior and Exterior Maintenance and Repair & Work Order Processing and Resident Service

  • Diagnose common interior repair complaints (drywall, doors/locks, flooring, tile, paint) and specify the correct repair method

  • Explain exterior maintenance cycles: roofing, gutters, drainage grading, sealants, and pavement

  • Build a preventive-maintenance calendar tying interior, exterior, plumbing, and HVAC tasks to seasonal triggers

  • Audit a sample work-order queue for missing information and rewrite three weak work orders into complete ones

Your checkpoint

A 12-month preventive-maintenance calendar plus three rewritten work orders showing before/after completeness.

Week 8

Work Order Processing and Resident Service & Interior and Exterior Maintenance and Repair & Plumbing Systems & Electrical Systems and Appliances & Heating, Ventilation, and Air Conditioning (HVAC) and Safety

  • Answer timed practice questions across all five domains and record accuracy by domain

  • Re-teach the two lowest-scoring domains from memory using your own diagrams and checklists

  • Rehearse integrated scenarios that cross domains (e.g., water leak causing electrical and mold issues) and state the correct sequence of action

  • Finalize a personal one-page quick-reference sheet of codes, formulas, and safety rules

Your checkpoint

A scored 100-question timed practice set with a written error log naming the cause of each miss and a final one-page quick-reference sheet.

Milestones

Week 2: Score 80% or better on a 25-question plumbing plus work-order-processing set; all three sample work orders pass a completeness checklist.

Week 4: Explain the electrical circuit map and appliance troubleshooting path aloud without notes, and correctly classify all 12 hazard scenarios.

Week 6: Score 80% or better on a 30-question HVAC and safety set, including correct first actions for all four emergency scenarios.

Week 8: Achieve 80% or better overall and at least 75% in every individual domain on the timed 100-question practice set, with the error log complete.