NAMU CCUP study plan

Map the exam blueprint's compliance domain into a personal checklist of every regulation family named in the CCUP outline, and rank each by how often it appears in member-facing scenarios.

Define the core federal deposit and lending statutes (Truth in Savings, Truth in Lending, RESPA, ECOA, Fair Credit Reporting Act, Bank Secrecy Act, and Reg CC) in your own words without notes.

Explain how NCUA examination and supervision differ from state-chartered credit union oversight, and identify which regulator applies to which charter type.

Build a one-page glossary of regulatory acronyms with the plain-language meaning of each so later weeks can reference it quickly.

Trace how a member complaint about a deposit account or loan flows through the credit union's error-resolution and compliance escalation process.

Describe the reporting obligations under the Bank Secrecy Act, including suspicious activity and currency transaction thresholds, and state what a frontline employee must do versus what compliance handles.

Summarize the seven cooperative principles and connect each to a concrete operational practice inside a credit union rather than a generic statement.

Compare a credit union's member-owned structure with a bank's shareholder structure, focusing on how governance and earnings distribution differ.

Distinguish the roles of the board of directors, supervisory committee, and management in credit union governance.

Outline the credit union's field of membership rules and explain how eligibility is verified at account opening.

Describe the deposit insurance framework that protects member accounts and state the coverage limits for common account ownership types.

List the fiduciary duties and standards of conduct expected of credit union staff, including conflicts of interest and confidentiality of member information.

Apply an ethics decision framework to two realistic dilemmas, such as a coworker accessing a relative's account or a member offering a gift for faster loan processing.

Identify the standard share and deposit account types a credit union offers and match each to a typical member need.

Explain ownership structures such as single-party, joint, payable-on-death, and trust accounts, and describe how titling affects access and insurance coverage.

Demonstrate the steps for opening an account, including identification verification, CIP requirements, and required disclosures.

Practice explaining overdraft, funds availability, and hold policies to a member in clear, non-technical language.

Describe how to handle a member service complaint using active listening and a documented resolution path.

Process a set of sample transactions, including deposits, withdrawals, transfers, and check handling, and identify where errors or fraud indicators could appear.

Explain the difference between a share draft account and a savings account and how each affects transaction handling.

Describe the five Cs of credit and apply them to a hypothetical consumer loan application.

Walk through the consumer lending lifecycle from application through underwriting, closing, and servicing.

Calculate a basic debt-to-income ratio and explain how it influences a lending decision.

Explain the disclosures required at each stage of a consumer loan, including the Loan Estimate and Closing Disclosure, and what triggers them.

Identify common fraud typologies that affect credit unions, such as check fraud, account takeover, elder financial exploitation, and phishing.

Describe the internal controls that deter fraud, including dual control, segregation of duties, and transaction monitoring.

Outline a member's responsibilities and the credit union's responsibilities when reporting suspected identity theft or account fraud.

Describe the elements of a credit union risk assessment, including credit, operational, liquidity, and reputational risk.

Explain how relationship management practices such as needs-based conversations and follow-up improve member retention.

Identify the security practices expected of staff, including password hygiene, phishing awareness, and physical security of member data.

Practice a needs-based member conversation that identifies an unmet financial need and recommends an appropriate product without pressure.

Review every domain using your own notes and flag any concept you cannot explain without reference material.

Complete timed practice questions across all domains and analyze wrong answers by domain and by error type.

Re-teach the three weakest concepts out loud or in writing as if explaining them to a new hire.

Assemble a one-page quick-reference sheet of thresholds, disclosure triggers, and key definitions for final review.