FFS Recruitment CBT exam-day guide
FFS Recruitment CBT · Prepare for the day ahead.
Your checklist
Government-issued photo ID
Bring the original, unexpired ID. Accepted forms (passport, driving licence, national ID) vary by provider - needs_review - confirm with the provider which types are accepted and whether a digital ID is allowed.
Appointment confirmation or candidate number
Have your booking email, candidate reference number, or login details ready. If you cannot find them, contact the provider's support desk before test day, not on the morning of the test.
Test provider login credentials
For online CBTs, verify your username and password work at least 48 hours ahead. needs_review - confirm with the provider whether credentials are emailed in advance or issued on the day.
Compatible device and browser
Use a laptop or desktop where possible. Check the provider's technical requirements for browser version, operating system, and bandwidth. needs_review - confirm with the provider which browsers and devices are supported.
Stable internet connection
For remote tests, use a wired or reliable broadband connection and have a backup such as a mobile hotspot. Test your speed and latency before the test day.
Webcam and microphone
If remote proctoring is used, test your camera and microphone in advance. needs_review - confirm with the provider whether proctoring is live, recorded, or not required.
Quiet, well-lit room
Choose a private space with a plain background, good lighting, and no interruptions. Remove notes, phones, and smart devices from the desk unless the provider explicitly allows them.
Scratch paper and pen
Some CBTs permit rough work; others prohibit it. needs_review - confirm with the provider whether scratch paper is allowed and whether it must be shown and destroyed on camera.
Water in a clear container
Bring water if permitted. Avoid heavy meals immediately before the test. needs_review - confirm with the provider whether drinks are allowed at the desk.
Arrive or log in early
Aim to be at the test centre or logged in 30 minutes before your scheduled start. Late arrival may result in refused entry - confirm the provider's cut-off policy.
Plan the day
Re-read the provider's candidate handbook and technical checklist. Confirm your test date, time, location or link, and ID requirements. If anything is unclear, contact the provider now, not on test day.
Run a full technical rehearsal: log in to the practice or system check, test your camera, microphone, and internet, and update your browser if needed. Note any error messages and resolve them before the test.
Gather your ID, confirmation email, and login details in one place. Charge devices, test your backup internet, and set two alarms. Avoid cramming; review only high-level notes and formulas.
Check the provider's website or email for last-minute changes such as venue, link, or time. Get a full night's sleep - fatigue hurts timed-test performance.
Eat a normal breakfast, hydrate, and dress comfortably. Log in or arrive at the centre at least 30 minutes early. Keep your phone off and away unless the provider says otherwise.
Do a final equipment check: camera, microphone, internet, and power. Have your ID and confirmation ready. If you feel anxious, take slow breaths - you have prepared.
Read each question carefully before answering. Use the review or flag feature if available. Watch the clock and do not spend too long on one item. If a technical issue occurs, pause and contact the proctor immediately.
Follow all proctor instructions. Do not talk to yourself, look away excessively, or leave the camera view if remote proctoring is active. If you need a break, raise your hand or use the approved method - confirm the break policy with the provider beforehand.
Rules to check
Bring original, valid photo ID. The name must match your registration. needs_review - confirm with the provider which ID types are accepted and whether digital ID is allowed.
Do not bring unauthorised materials such as notes, phones, smart watches, or headphones into the test area. needs_review - confirm with the provider where to store personal belongings and what is permitted at the desk.
Breaks are usually limited or not allowed during timed CBTs. needs_review - confirm with the provider whether scheduled breaks exist, how to request an unscheduled break, and whether the clock stops.
Scoring is typically based on correct answers, with no penalty for guessing unless stated otherwise. needs_review - confirm with the provider whether negative marking applies and how raw scores are converted.
Follow all instructions from the invigilator or proctor. Arguing, leaving the camera view, or using prohibited devices can lead to invalidation. If you have a concern, raise it politely.
If you experience a technical failure, note the time and contact the proctor or support immediately. Do not attempt to fix the system yourself unless instructed. needs_review - confirm with the provider how incidents are documented and whether extra time is granted.
Do not share, record, or discuss test content. Most providers treat this as misconduct. needs_review - confirm with the provider's confidentiality agreement.