ICSAN Strategic Operations study materials
ICSAN Strategic Operations study resources

ICSAN Strategic Operations: Ethics, Compliance and Professional Standards

ICSAN Strategic Operations · Work through your exam, one topic at a time.

All guide sections

Ethics, Compliance and Professional Standards

This domain tests ethical judgement, compliance obligations, and the professional standards expected of a chartered secretary and administrator. Questions often present a pressure situation and ask what you should do.

Core rules

  • Core ethical principles: integrity, objectivity, confidentiality, professional competence and due care, and professional behaviour.
  • Compliance is the minimum legal floor; ethics asks what is right beyond the floor.
  • Key Nigerian obligations include CAMA 2020 duties, NCCG 2018 principles, SEC rules, FRC oversight, anti-corruption and anti-money-laundering laws, and whistleblowing protections.
  • Confidentiality does not protect disclosure of illegal acts; conflicts of interest must be declared and managed; insider information must not be traded or passed on.
  • Tone at the top and a speak-up culture are control-environment issues, not soft extras.
  • Professional scepticism means challenging unsupported assertions, even from senior people.

Worked example

A director asks the company secretary to record a board approval that did not occur. The secretary should refuse, record the facts accurately, and escalate to the chair or audit committee. Backdating minutes is false record-keeping and breaches integrity and legal duties. The secretary's duty is to the company, not to the requesting director.

Traps

  • Rationalising a small breach.
  • Treating confidentiality as a shield for wrongdoing.
  • Ignoring conflicts of interest.
  • Assuming legal compliance equals ethical conduct.
  • Failing to document escalation.