ICSAN Strategic Operations study plan
ICSAN Strategic Operations · Give each week a clear focus.
8 weeks · About 6 hours per week
Strategic Planning and Governance
Map the full Domain 1 syllabus into a one-page concept map linking strategy formulation, governance structures, board roles and accountability lines
Distinguish the duties of the board, its committees and executive management, and write a short comparison note in your own words
Explain how strategic planning cycles connect to organisational vision, mission and long-term objectives, using a real organisation you know as a worked example
Draft 20 practice questions on strategic planning and governance and record which concepts you could not explain without notes
Your checkpoint
A one-page governance and strategy concept map plus a 20-question self-test log with error notes
Strategic Planning and Governance & Operations Strategy and Performance Management
Apply a recognised strategy framework (for example SWOT paired with a competitive-forces or value-chain lens) to a named organisation and justify each conclusion
Translate a corporate strategy into three operational objectives that are specific, measurable and time-bound
Define the components of an operations strategy, including capacity, process design, quality and supply positioning, and show how each supports the corporate strategy
Compare at least three performance measurement approaches and state when each is appropriate
Write 15 applied questions that require choosing between competing strategic options
Your checkpoint
A two-page strategy-to-operations briefing for one organisation, including objectives and chosen performance measures
Operations Strategy and Performance Management
Build a balanced scorecard for a sample organisation with at least two measures per perspective and a stated data source for each measure
Diagnose the failure modes of performance measurement systems, including gaming, tunnel vision and measure overload, and propose a control for each
Calculate and interpret at least five operational performance indicators from supplied numerical data and explain what action each result would trigger
Explain how targets are set, cascaded and reviewed, and describe the governance forum that owns each review
Draft 20 calculation and interpretation questions on performance management and check your answers against the underlying formulas
Your checkpoint
A completed balanced scorecard with 8 or more measures, data sources and a one-paragraph review cadence note
Risk Management and Internal Control
Construct a risk register for a sample organisation with at least 10 risks scored on likelihood and impact, each with an owner and a response type
Differentiate risk appetite, risk tolerance and risk capacity, and articulate each in a short statement for the same organisation
Explain the purpose and limits of internal control, including the roles of the control environment, monitoring and segregation of duties
Evaluate three internal control failures and identify the missing control that would have prevented each
Write 15 scenario-based questions on risk identification, assessment and control design
Your checkpoint
A 10-risk register with scoring rationale, owners, responses and a one-paragraph risk appetite statement
Financial Stewardship and Resource Allocation
Prepare a simple budget for a sample organisation covering revenue, direct costs, overheads and capital expenditure, and state every assumption used
Analyse a variance report by separating price, volume and mix effects and explain which variances warrant management action
Appraise an investment proposal using payback, net present value and internal rate of return, and state the limitations of each method
Explain the principles of resource allocation, including prioritisation criteria, opportunity cost and funding constraints
Draft 15 numerical questions on budgeting, variance analysis and investment appraisal and rework every item you answered incorrectly
Your checkpoint
A one-page budget with variance analysis and a 200-word investment appraisal recommendation
Stakeholder Engagement and Corporate Communication & Change Management and Organisational Transformation
Identify stakeholder groups for a sample organisation, classify them by influence and interest, and specify an engagement approach for each
Draft a stakeholder communication plan that sets message, channel, frequency and owner for at least four audiences
Explain the stages of a change process and the reasons change programmes fail, and map both onto one realistic transformation scenario
Anticipate stakeholder resistance in that scenario and design two specific interventions to address it
Write 15 applied questions on stakeholder engagement and change management, including at least three on communication in a crisis
Your checkpoint
A stakeholder map and communication plan for one transformation scenario, with resistance interventions named
Ethics, Compliance and Professional Standards & Risk Management and Internal Control
Summarise the core ethical duties of a professional in this field, including integrity, objectivity, confidentiality and competence, and apply each to two dilemma scenarios
Analyse a compliance failure and trace the governance, control and ethical factors that allowed it
Explain the relationship between tone at the top, compliance culture and the effectiveness of internal control
Distinguish conflicts of interest from other ethical breaches and describe the disclosure and management process for each
Write 20 scenario questions on ethics and compliance that require choosing a course of action and justifying it
Your checkpoint
Two written ethical dilemma analyses with a recommended action and justification for each
Strategic Planning and Governance & Operations Strategy and Performance Management & Risk Management and Internal Control & Financial Stewardship and Resource Allocation & Stakeholder Engagement and Corporate Communication & Change Management and Organisational Transformation & Ethics, Compliance and Professional Standards
Complete two full-length timed mock examinations under exam conditions and record your score by domain
Rank your weakest three domains from the mock results and re-study each weak area using your own notes and error logs
Rewrite every question you answered incorrectly across weeks 1 to 7 into a corrected one-line rule you can recall under time pressure
Rehearse the calculation formulas for performance indicators, variance analysis and investment appraisal until you can apply them without reference
Consolidate all concept maps and error logs into a single revision sheet for final review
Your checkpoint
Two scored mock exams with a domain-by-domain weakness ranking and a final one-page revision sheet
Milestones
Week 2: You can explain the board's strategic and governance role and translate a corporate strategy into measurable operational objectives without referring to notes
Week 4: You have produced a scored risk register with owners and responses, and you can explain risk appetite, tolerance and internal control limits in your own words
Week 6: You have completed a budget with variance analysis and an investment appraisal, and you can name the stages of change and the interventions for stakeholder resistance
Week 8: Both mock exams are scored, your weakest three domains are identified, and every incorrect answer has been converted into a corrected recall rule