ICSAN Strategic Operations study materials
ICSAN Strategic Operations study resources

ICSAN Strategic Operations study plan

ICSAN Strategic Operations · Give each week a clear focus.

8 weeks · About 6 hours per week

Week 1

Strategic Planning and Governance

  • Map the full Domain 1 syllabus into a one-page concept map linking strategy formulation, governance structures, board roles and accountability lines

  • Distinguish the duties of the board, its committees and executive management, and write a short comparison note in your own words

  • Explain how strategic planning cycles connect to organisational vision, mission and long-term objectives, using a real organisation you know as a worked example

  • Draft 20 practice questions on strategic planning and governance and record which concepts you could not explain without notes

Your checkpoint

A one-page governance and strategy concept map plus a 20-question self-test log with error notes

Week 2

Strategic Planning and Governance & Operations Strategy and Performance Management

  • Apply a recognised strategy framework (for example SWOT paired with a competitive-forces or value-chain lens) to a named organisation and justify each conclusion

  • Translate a corporate strategy into three operational objectives that are specific, measurable and time-bound

  • Define the components of an operations strategy, including capacity, process design, quality and supply positioning, and show how each supports the corporate strategy

  • Compare at least three performance measurement approaches and state when each is appropriate

  • Write 15 applied questions that require choosing between competing strategic options

Your checkpoint

A two-page strategy-to-operations briefing for one organisation, including objectives and chosen performance measures

Week 3

Operations Strategy and Performance Management

  • Build a balanced scorecard for a sample organisation with at least two measures per perspective and a stated data source for each measure

  • Diagnose the failure modes of performance measurement systems, including gaming, tunnel vision and measure overload, and propose a control for each

  • Calculate and interpret at least five operational performance indicators from supplied numerical data and explain what action each result would trigger

  • Explain how targets are set, cascaded and reviewed, and describe the governance forum that owns each review

  • Draft 20 calculation and interpretation questions on performance management and check your answers against the underlying formulas

Your checkpoint

A completed balanced scorecard with 8 or more measures, data sources and a one-paragraph review cadence note

Week 4

Risk Management and Internal Control

  • Construct a risk register for a sample organisation with at least 10 risks scored on likelihood and impact, each with an owner and a response type

  • Differentiate risk appetite, risk tolerance and risk capacity, and articulate each in a short statement for the same organisation

  • Explain the purpose and limits of internal control, including the roles of the control environment, monitoring and segregation of duties

  • Evaluate three internal control failures and identify the missing control that would have prevented each

  • Write 15 scenario-based questions on risk identification, assessment and control design

Your checkpoint

A 10-risk register with scoring rationale, owners, responses and a one-paragraph risk appetite statement

Week 5

Financial Stewardship and Resource Allocation

  • Prepare a simple budget for a sample organisation covering revenue, direct costs, overheads and capital expenditure, and state every assumption used

  • Analyse a variance report by separating price, volume and mix effects and explain which variances warrant management action

  • Appraise an investment proposal using payback, net present value and internal rate of return, and state the limitations of each method

  • Explain the principles of resource allocation, including prioritisation criteria, opportunity cost and funding constraints

  • Draft 15 numerical questions on budgeting, variance analysis and investment appraisal and rework every item you answered incorrectly

Your checkpoint

A one-page budget with variance analysis and a 200-word investment appraisal recommendation

Week 6

Stakeholder Engagement and Corporate Communication & Change Management and Organisational Transformation

  • Identify stakeholder groups for a sample organisation, classify them by influence and interest, and specify an engagement approach for each

  • Draft a stakeholder communication plan that sets message, channel, frequency and owner for at least four audiences

  • Explain the stages of a change process and the reasons change programmes fail, and map both onto one realistic transformation scenario

  • Anticipate stakeholder resistance in that scenario and design two specific interventions to address it

  • Write 15 applied questions on stakeholder engagement and change management, including at least three on communication in a crisis

Your checkpoint

A stakeholder map and communication plan for one transformation scenario, with resistance interventions named

Week 7

Ethics, Compliance and Professional Standards & Risk Management and Internal Control

  • Summarise the core ethical duties of a professional in this field, including integrity, objectivity, confidentiality and competence, and apply each to two dilemma scenarios

  • Analyse a compliance failure and trace the governance, control and ethical factors that allowed it

  • Explain the relationship between tone at the top, compliance culture and the effectiveness of internal control

  • Distinguish conflicts of interest from other ethical breaches and describe the disclosure and management process for each

  • Write 20 scenario questions on ethics and compliance that require choosing a course of action and justifying it

Your checkpoint

Two written ethical dilemma analyses with a recommended action and justification for each

Week 8

Strategic Planning and Governance & Operations Strategy and Performance Management & Risk Management and Internal Control & Financial Stewardship and Resource Allocation & Stakeholder Engagement and Corporate Communication & Change Management and Organisational Transformation & Ethics, Compliance and Professional Standards

  • Complete two full-length timed mock examinations under exam conditions and record your score by domain

  • Rank your weakest three domains from the mock results and re-study each weak area using your own notes and error logs

  • Rewrite every question you answered incorrectly across weeks 1 to 7 into a corrected one-line rule you can recall under time pressure

  • Rehearse the calculation formulas for performance indicators, variance analysis and investment appraisal until you can apply them without reference

  • Consolidate all concept maps and error logs into a single revision sheet for final review

Your checkpoint

Two scored mock exams with a domain-by-domain weakness ranking and a final one-page revision sheet

Milestones

Week 2: You can explain the board's strategic and governance role and translate a corporate strategy into measurable operational objectives without referring to notes

Week 4: You have produced a scored risk register with owners and responses, and you can explain risk appetite, tolerance and internal control limits in your own words

Week 6: You have completed a budget with variance analysis and an investment appraisal, and you can name the stages of change and the interventions for stakeholder resistance

Week 8: Both mock exams are scored, your weakest three domains are identified, and every incorrect answer has been converted into a corrected recall rule