NH Alcohol Server flashcards
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32 cards. Read the term and the definition here. The deck at the top of this page is optional.
- NH Liquor Commission
- The New Hampshire state agency that licenses alcohol sellers, enforces liquor law, and can fine, suspend, or revoke a license for violations.
- Administrative vs criminal action
- The NHLC can suspend or revoke a license administratively while police pursue criminal charges; both can result from the same prohibited sale.
- ABC state
- An alcoholic beverage control state, like New Hampshire, where the state operates liquor stores and regulates private on-premise sales through licensing.
- Compliance check
- An NHLC or police operation using undercover officers or minor decoys to test whether a licensee will sell alcohol illegally.
- Standard drink
- About 12 ounces of regular beer, 5 ounces of wine, or 1.5 ounces of distilled spirits, each containing roughly the same amount of alcohol.
- Metabolism rate
- The body clears roughly one standard drink per hour for many adults; coffee, food, and cold showers do not speed this up.
- Visible intoxication indicators
- Observable signs such as slurred speech, staggering, fumbling money, bloodshot eyes, loud or aggressive behavior, and difficulty focusing.
- Tolerance
- A reduced outward reaction to alcohol from repeated use; it does not lower blood alcohol concentration or restore impaired judgment and reaction time.
- Arriving impaired
- A patron who drank elsewhere but arrives showing intoxication signs must still be refused service; the server's duty applies regardless of where drinking occurred.
- Cut-off
- The decision to stop serving a patron who shows visible intoxication; document the time, indicators, and drinks served.
- Refusal script
- A firm, private, non-accusatory statement that service is ending, without debating drink counts or arguing with the patron.
- Offering alternatives
- At cut-off, offer water, food, a call to a friend, or a ride, while never implying coffee or food sobers a person up.
- Buying for an intoxicated friend
- A sober-seeming patron purchasing drinks for an obviously intoxicated companion is still a prohibited service; refuse the round.
- Minimum legal drinking age
- In New Hampshire the legal age to purchase or consume alcohol is 21; sale or service to anyone younger is prohibited.
- Card under 30 rule
- A house policy of checking ID for every patron who appears under 30, and anyone whose age cannot be confirmed from valid ID.
- Furnishing to a minor
- Providing alcohol to a person under 21, whether by sale, gift, or allowing consumption on the premises; a violation for server and licensee.
- Documenting refusals
- Recording the time, patron description, ID type presented, and reason for refusal to support the licensee's defense.
- Acceptable ID types
- Generally government-issued photo IDs: state driver's license or ID card, US passport or passport card, military ID, and some foreign passports per house policy.
- Age arithmetic
- Confirm the patron is 21 today by calculating from the date of birth, not by judging that the birth year looks old enough.
- ID security features
- Holograms, micro-printing, UV marks, consistent fonts, and a photo matching the patron's face and apparent age.
- Fake ID red flags
- Laminate peeling, mismatched fonts, lifted photo edges, a birthdate making the patron exactly 21, or reciting the address from memory.
- Suspected fake handling
- Retain the ID per policy, call the manager, refuse service, and document the incident and patron description; do not return it to the patron.
- Dram shop liability
- Civil liability a licensee or server can face for injuries caused by a patron served alcohol while visibly intoxicated or under 21.
- License suspension
- An NHLC administrative penalty temporarily removing a licensee's authority to sell alcohol, often after repeated or serious violations.
- Third-party liability
- A licensee can be sued by injured third parties, such as other drivers or pedestrians, harmed by an overserved patron.
- Server personal liability
- An individual server can face criminal charges, fines, and job loss for prohibited sales, separate from the licensee's administrative penalties.
- Food and water role
- Food slows alcohol absorption and water maintains hydration, but neither prevents intoxication; they supplement, not replace, cut-off decisions.
- Safe ride options
- Keeping taxi and rideshare numbers available, offering to call a ride, and never letting a visibly intoxicated patron drive.
- Drink tracking
- Recording drinks per patron and pacing service so the server can stop before visible intoxication rather than after.
- Incident report contents
- Date, time, location, staff involved, patron description, drinks served, indicators observed, actions taken, witnesses, and disposition.
- Facts not opinions
- Write observable behavior such as 'stumbled and slurred speech' rather than judgmental labels like 'was drunk and obnoxious'.
- Aggression response
- Disengage, keep a barrier, involve the manager, and call police for threats; do not physically confront the patron.