NH Alcohol Server study materials
NH Alcohol Server study resources

NH Alcohol Server study plan

NH Alcohol Server · Give each week a clear focus.

8 weeks · About 6 hours per week

Week 1

New Hampshire liquor law and the role of the Liquor Commission

  • Explain how New Hampshire's three-tier system separates suppliers, distributors, and licensees, and state which tier a server works in.

  • List the core duties of the New Hampshire Liquor Commission, including licensing, enforcement, and education, in your own words.

  • Identify at least six specific violations that can put a liquor license at risk (e.g., serving a minor, serving an intoxicated person, allowing prohibited conduct on premises).

  • Describe the legal age of service and consumption in New Hampshire and the basic hours and on-premises rules a server must know.

  • Map each of the eight exam domains to where it appears in New Hampshire law or Commission guidance so later study has a legal anchor.

Your checkpoint

A one-page reference sheet listing the Liquor Commission's role, the legal age, and at least ten server violations, written without notes.

Week 2

New Hampshire liquor law and the role of the Liquor Commission & Liability, dram shop responsibility, and consequences of noncompliance

  • Define dram shop liability and explain how it applies to a New Hampshire licensee who serves an intoxicated patron.

  • Distinguish criminal penalties from civil liability and administrative license action, giving one example of each.

  • Explain what 'knowingly' and 'should have known' mean in enforcement terms and why documentation matters.

  • Describe the consequences an individual server can face, separate from consequences to the business.

  • Summarize the licensee's duty regarding visibly intoxicated persons under New Hampshire law in two or three sentences.

Your checkpoint

A written comparison table of criminal, civil, and administrative consequences with at least three entries each, plus a 100-word plain-language summary of dram shop responsibility.

Week 3

Recognizing intoxication and impairment

  • List the behavioral indicators of intoxication in categories: speech, motor control, judgment, and appearance.

  • Explain how blood alcohol concentration rises and falls, including the role of body weight, food, time, and drink strength.

  • Explain why tolerance changes behavior without changing BAC, and why a 'good drunk' is still a liability.

  • Describe how alcohol interacts with medications, cannabis, and fatigue, and how that changes your observation checklist.

  • Practice a silent 30-second observation routine you can run on any patron and explain what you are checking.

Your checkpoint

A personal impairment checklist of at least 12 observable indicators grouped by category, plus a written explanation of why tolerance does not reduce impairment.

Week 4

Recognizing intoxication and impairment & Preventing service to intoxicated patrons and intervention techniques

  • Demonstrate three scripted intervention approaches (soft redirect, firm cutoff, and offering food or a ride) in role-play or written dialogue.

  • Explain how to cut off service without escalating conflict, including what to say, where to stand, and who to involve.

  • Describe when and how to involve a manager, and when to call police or emergency services.

  • Identify the signs of alcohol poisoning and state the correct response, including not leaving the person alone.

  • Explain why continuing to serve after visible impairment creates both legal and safety exposure.

Your checkpoint

Three written intervention scripts of at least 80 words each, plus a one-page alcohol-poisoning response card with warning signs and the correct action.

Week 5

Age verification and preventing sales to minors & Acceptable forms of identification and fake ID detection

  • State the legal age for purchase and consumption in New Hampshire and the standard for acceptable identification.

  • List the acceptable forms of ID in New Hampshire and the specific features to check on each.

  • Describe at least eight fake-ID red flags, including font, alignment, lamination, date logic, and photo mismatch.

  • Explain how to calculate age from a birth date on the spot and practice with ten sample dates.

  • Write a refusal script for a minor or an invalid ID that stays calm and does not accuse.

Your checkpoint

A laminated-style ID-check card listing acceptable forms, what to inspect on each, and eight fake-ID red flags, plus a written refusal script.

Week 6

Preventing service to intoxicated patrons and intervention techniques & Responsible service practices, including food, water, and safe ride options

  • Explain how food, water, pacing, and lower-strength options reduce risk without implying safety.

  • Describe how to build safe-ride options into service, including calling a ride, holding keys, and coordinating with a manager.

  • Explain why serving water and food is a business practice as well as a legal safeguard.

  • Design a house policy for last call, cutoff, and safe departure that a manager could adopt.

  • Describe how to handle a patron who insists on driving after being cut off, including when to call police.

Your checkpoint

A one-page house policy covering pacing, food and water, last call, cutoffs, and safe-ride steps, written so a new hire could follow it.

Week 7

Handling difficult situations and documenting incidents

  • Describe a step-by-step approach to a difficult patron: stay calm, lower your voice, offer choices, and set a limit.

  • Explain how to handle a patron who becomes aggressive, including positioning, backup, and when to stop engaging.

  • List the facts an incident report must capture: time, description, statements, actions taken, witnesses, and outcome.

  • Write an incident report from a short scenario using objective language and no conclusions about the patron's character.

  • Explain why documentation protects the server and the licensee in a later investigation or civil claim.

Your checkpoint

One complete incident report of at least 150 words written from a scenario, plus a checklist of the facts every report must include.

Week 8

New Hampshire liquor law and the role of the Liquor Commission & Recognizing intoxication and impairment & Preventing service to intoxicated patrons and intervention techniques & Age verification and preventing sales to minors & Acceptable forms of identification and fake ID detection & Liability, dram shop responsibility, and consequences of noncompliance & Responsible service practices, including food, water, and safe ride options & Handling difficult situations and documenting incidents

  • Review all eight domains using your own notes and identify the two weakest areas.

  • Complete a timed 40-question self-test covering every domain and score it.

  • Re-teach your two weakest areas in writing without referring to notes.

  • Rehearse the ID check, the intervention script, and the incident report one final time.

  • Confirm your logistics: exam format, what to bring, and how to handle a question you are unsure of.

Your checkpoint

A scored 40-question self-test with a written error log of every missed question and the corrected fact for each.

Milestones

Week 2: Can explain dram shop liability and list criminal, civil, and administrative consequences without notes.

Week 4: Can deliver an intervention script and describe alcohol-poisoning response from memory.

Week 6: Can check an ID, name the acceptable forms, and explain the house safe-ride policy without notes.

Week 8: Scores at least 85% on the 40-question self-test and has a written error log covering every miss.