RBB Assistant Manager study guide
RBB Assistant Manager · Work through your exam, one topic at a time.
The RBB Assistant Manager credential refers to the recruitment examination through which Rastriya Banijya Bank Limited (RBBL) selects candidates for the Assistant Manager level. RBBL describes itself as having "a history of serving its customers far and wide across the nation for more than six decades"; it was established on 10 Magh 2022 (23 January 1966) under the Rastriya Banijya Bank Act, 2021, was re-registered as a public limited company on 6 Baishak 2063 (19 May 2006), and now operates as an "A" class financial institution licensed by Nepal Rastra Bank. The RBB Assistant Manager study guide has 8 sections and about 2,283 words.
01Banking and Financial Institution Operations
This domain tests whether you can run a branch or back-office unit safely: cash and vault control, reconciliation, reserve maintenance, clearing and settlement, accounting entries, and continuity. Questions are practical-given balances or an incident, what entry, report, or escalation is correct?
322 words, about 2 min02Credit and Lending (Business, Retail, Agriculture)
Credit questions test appraisal discipline rather than product names. You must identify the repayment source, structure the facility, price risk, document security, and monitor after disbursement.
302 words, about 2 min03Digital Banking
Digital banking tests channel controls: authentication, transaction limits, device and session security, consent, availability, fraud monitoring, outsourcing, and dispute handling. The exam expects you to know what happens when a mobile or internet banking transfer is disputed, and which control failed.
291 words, about 1 min04Cards and Remittance Services
This domain covers card issuing and acquiring, ATM operations, chargebacks, and inbound or outbound remittance. The exam tests lifecycle controls, fraud, foreign-exchange handling, payout reconciliation, and AML obligations.
260 words, about 1 min05Regulatory Compliance
Regulatory compliance tests your knowledge of the legal framework and the compliance function: BAFIA 2073, the NRB Act 2058, the Banking Offence and Punishment Act 2064, NRB directives, corporate governance, fit-and-proper criteria, statutory reporting, and supervisory consequences. The board approves the compliance policy and receives compliance reports; the compliance function identifies, advises, monitors, and reports.
279 words, about 1 min06KYC/AML and NRB Directives
KYC/AML questions test customer due diligence, beneficial ownership, PEPs, ongoing monitoring, record retention, and reporting to the FIU. Nepal’s AML/CFT framework includes the Asset (Money) Laundering Prevention Act and NRB AML/CFT directives; the exam expects risk-based application, not form-filling.
268 words, about 1 min07General Management
General management tests planning, organising, staffing, directing, and controlling in a bank context: delegation, authority limits, span of control, performance management, motivation, communication, change, and risk culture. Expect scenario questions about a manager who bypasses a limit or fails to document a decision.
263 words, about 1 min08Customer Service and Grievance Handling
This domain tests fair treatment, transparency, complaint handling, and escalation. The exam expects a process: receive, acknowledge, investigate, resolve, communicate, record, and fix the root cause.
298 words, about 1 min