PSM study materials
PSM study resources

PSM flashcards

PSM · Build recall with a focused review session.

32 cards. Read the term and the definition here. The deck at the top of this page is optional.

Empiricism
A theory that knowledge comes from experience and decisions are based on observation. In Scrum, it relies on transparency, inspection, and adaptation to manage complex work.
Scrum Values
Commitment, Focus, Openness, Respect, and Courage. These values guide behavior and help the Scrum Team make decisions that support empiricism and trust.
Transparency
The empirical pillar that makes work and state visible to those responsible for outcomes. Without transparency, inspection is misleading and adaptation is ineffective.
Scrum Team
A self-managing, cross-functional group of 10 or fewer people consisting of one Scrum Master, one Product Owner, and Developers, focused on delivering value each Sprint.
Product Owner
Accountable for maximizing product value by managing the Product Backlog, ordering items, and communicating the Product Goal. May delegate work but remains accountable.
Scrum Master
Accountable for establishing Scrum as defined in the Scrum Guide. Serves the Scrum Team and organization by coaching, facilitating, and removing impediments.
Developers
Members of the Scrum Team accountable for creating a usable Increment each Sprint, adapting the Sprint Backlog daily, and holding each other accountable for quality.
Sprint
A fixed-length event of one month or less that serves as a container for all other Scrum events. A new Sprint starts immediately after the previous one ends.
Sprint Planning
A timeboxed event (max 8 hours for a one-month Sprint) where the Scrum Team defines the Sprint Goal, selects Product Backlog items, and plans how to deliver them.
Daily Scrum
A 15-minute event for Developers to inspect progress toward the Sprint Goal and adapt the Sprint Backlog. Held at the same time and place each day.
Sprint Review
A timeboxed event (max 4 hours for a one-month Sprint) to inspect the Increment, collaborate with stakeholders, and update the Product Backlog based on feedback.
Sprint Retrospective
A timeboxed event (max 3 hours for a one-month Sprint) where the Scrum Team inspects individuals, interactions, processes, tools, and Definition of Done to improve.
Product Backlog
An emergent, ordered list of what is needed to improve the product. It is the single source of work for the Scrum Team, with the Product Goal as its commitment.
Sprint Backlog
Composed of the Sprint Goal (why), selected Product Backlog items (what), and a plan for delivering the Increment (how). It is updated as more is learned.
Increment
A concrete stepping stone toward the Product Goal. It must be usable to provide value and meets the Definition of Done. Multiple Increments may exist within a Sprint.
Definition of Done
A formal description of the state of the Increment when it meets the quality measures required for the product. Work not meeting it cannot be released.
Product Goal
A long-term objective for the Scrum Team that describes a future state of the product. It is the commitment for the Product Backlog and provides direction.
Self-Managing Team
A team that internally decides who does what, when, and how. It operates within organizational boundaries and Scrum rules, supported by trust and clear goals.
Cross-Functional Team
A team with all the skills necessary to create value each Sprint. Cross-functionality and self-management are core characteristics of the Scrum Team.
Facilitation
Designing and guiding group processes to achieve a clear purpose while remaining neutral on content. It ensures participation, transparency, and productive outcomes.
Fist of Five
A facilitation technique where participants show fingers (0–5) to indicate agreement level. It quickly reveals consensus and areas needing discussion.
Coaching
A collaborative, reflective process that helps individuals and teams unlock potential. It uses powerful questions, active listening, and feedback rather than giving advice.
Active Listening
A coaching skill involving full attention, paraphrasing, and summarizing to understand the speaker's message and emotions. It builds trust and clarity.
Forecasting
Using historical data and empirical evidence to predict future delivery probabilistically. It is not a guarantee and should be updated as more is learned.
Velocity
A trailing indicator showing the average amount of work completed per Sprint. Use a range rather than a single number for forecasting.
Little's Law
A formula stating average cycle time equals work in process divided by throughput. Reducing WIP improves cycle time and predictability.
Product Value
The measure of outcomes that benefit customers and the organization. It is assessed through feedback, usage, and stakeholder input, not just output.
Value Maximization
The Product Owner's accountability to order the Product Backlog and make trade-offs that deliver the most valuable outcomes for customers and the organization.
Product Backlog Refinement
The ongoing act of breaking down and further defining Product Backlog items to increase clarity and readiness for upcoming Sprints. It is not a formal Scrum event.
Backlog Ordering
The Product Owner's decision on the sequence of Product Backlog items to maximize value. Items at the top are typically clearer and more detailed.
Stakeholders
People with an interest in the product, such as customers, users, and managers. The Product Owner engages them to understand needs and priorities.
Customer Feedback
Input from customers about the product, often gathered through usage and direct interaction. It informs Product Backlog ordering and value assessment.