OCEB 2 Fundamental flashcards

32 cards. Read the term and the definition here. The deck at the top of this page is optional.

Process Owner

Role accountable for end-to-end process performance, outcomes, and budget; decides on redesign and owns targets, distinct from functional managers who own resources.

As-Is versus To-Be

As-is models describe the current process and support analysis; to-be models describe the redesigned target and drive implementation, automation, and change scope.

Process Architecture Levels

Hierarchical decomposition from value chain to process groups, processes, subprocesses, and tasks; each level has its own scope, owner, and performance measures.

Exclusive Gateway

XOR gateway where exactly one outgoing sequence flow is taken based on conditions; conditions must be mutually exclusive and a default flow may cover the remainder.

Parallel Gateway

AND gateway that activates all outgoing branches without evaluating conditions and waits at convergence for every incoming token before continuing.

Event-Based Gateway

Gateway that routes to whichever catching event (message, timer, signal) occurs first; no conditions are evaluated on outgoing flows.

Message Flow

Dashed connector carrying messages between separate pools or participants in a collaboration; it may not connect elements within the same pool.

Inclusive Gateway

OR gateway activating one or more outgoing branches whose conditions hold; at convergence it waits for all branches that can still deliver a token.

Boundary Event

Event attached to an activity's border; interrupting form (solid) cancels the activity, non-interrupting form (dashed) runs in parallel while the activity continues.

Call Activity

Activity that invokes a separately defined, reusable process or global task by reference, unlike an embedded subprocess that contains its own model.

Compensation Handler

Activity attached via a compensation boundary event that is invoked by a compensate throw or end event to undo effects, executed in reverse completion order.

Event Subprocess

Subprocess triggered by its own start event inside a scope; interrupting start cancels the enclosing scope, non-interrupting start creates a parallel instance.

Choreography Diagram

BPMN model of interactions among participants using choreography tasks, each naming sender and receiver, with no central orchestrating process.

Verification versus Validation

Verification checks the model is built correctly (syntax, BPMN conformance, consistency); validation checks it is the right model for business purpose.

Model Soundness

Property that every token can reach an end event, with no dead tasks, no deadlocks, and no uncontrolled loops; checked by simulation and linting.

Modeling Levels

Descriptive models show business-level flow for stakeholders; analytical models add data and exceptions; executable models carry engine-ready precision and implementation detail.

Little's Law

Work in process equals throughput multiplied by cycle time; reducing WIP or raising throughput shortens cycle time without adding capacity.

Bottleneck Rule

Process capacity equals the capacity of its slowest resource; improving non-bottleneck steps increases no throughput and may only build inventory.

ESIA Heuristic

Redesign heuristic: eliminate non-value steps, simplify what remains, integrate steps or roles, then automate; automation should follow structural simplification.

Rolled Throughput Yield

End-to-end quality measure multiplying the first-time-right yields of sequential steps; ten steps at 95% yield produce roughly 60% overall yield.

SMART KPI

A performance measure that is specific, measurable, achievable, relevant, and time-bound, with defined formula, data source, frequency, and accountable owner.

Control Limits

Statistical process control thresholds, commonly mean plus or minus three sigma, separating common-cause variation from special-cause signals before corrective action.

BPM Center of Excellence

Organizational unit supplying BPM methodology, standards, tooling, training, and reusable assets; may be centralized, federated, or hybrid with embedded champions.

RACI Matrix

Governance tool assigning Responsible, Accountable, Consulted, and Informed roles for process decisions, model changes, and improvement initiatives.

Model Governance

Rules for naming conventions, versioning, review and approval workflow, repository structure, and archival of superseded process models.

DMN Decision Table

Table of input and output columns with rule rows; hit policy (unique, any, first, priority, collect) determines how multiple matching rules resolve.

FEEL Language

Expression language defined by the DMN specification, providing comparison operators and range syntax such as [18..65] for decision table conditions.

Decision Requirements Graph

DMN diagram linking decisions to input data, knowledge sources, and business knowledge models, capturing dependencies before decision logic is specified.

Workflow Engine

Runtime component that executes a process model, managing tokens, state, task assignment, and navigation through gateways and events.

Straight-Through Processing

Share of process instances completed end-to-end without human intervention; a primary benefit measure for automation and integration initiatives.

Process Discovery Mining

Deriving a process model from event logs using directly-follows relations, revealing actual variants and paths rather than the assumed design.

Conformance Checking

Comparing event logs to a process model to measure fitness and precision, reporting missing and remaining tokens through token replay per case.