OK Claims Adjuster study guide
OK Claims Adjuster · Work through your exam, one topic at a time.
The Oklahoma Claims Adjuster license is a state credential administered through the Oklahoma Insurance Department (OID), the agency that has regulated insurance in the state since 1907. Adjusters use it to investigate, evaluate, and settle claims on behalf of insurers or policyholders, and candidates typically pursue it for roles in auto, homeowners, commercial property, liability, and workers' compensation claims. The OK Claims Adjuster study guide has 4 sections and about 1,523 words.
01Oklahoma Insurance Law and Regulations: Regulator, Licensing, and Claim Conduct Rules
This domain tests Title 36 of the Oklahoma Statutes, the authority of the Oklahoma Insurance Department (OID), adjuster licensing, and the claim-handling conduct rules that turn a slow or sloppy file into a regulatory violation rather than a mere service complaint. Oklahoma's Insurance Commissioner is an elected statewide officer serving a four-year term, not a cabinet appointee - a fact the exam likes to test.
432 words, about 2 min02Claims Adjusting Principles and Practices: Coverage, Investigation, and Valuation
This domain tests the working method of an adjuster: deciding whether a loss is covered, proving the facts, valuing the loss under the policy's terms, and closing the file with defensible documentation. Most exam questions here are disguised versions of three questions.
354 words, about 2 min03Property and Casualty Insurance Basics: Valuation, Limits, and Liability Rules
This domain tests the mechanics behind the numbers: how policies value losses, how limits and coinsurance reduce payment, and the liability rules an Oklahoma adjuster applies when fault is shared. Actual cash value is replacement cost less depreciation; replacement cost pays new-for-old without depreciation.
353 words, about 2 min04Ethics and Consumer Protection: Good Faith, Privacy, and Fraud Reporting
This domain tests how an Oklahoma adjuster must behave: the duty of good faith, honest coverage positions, protection of claimant information, proper use of licensed authority, and reporting suspected fraud without accusing anyone prematurely. Oklahoma recognizes the tort of insurer bad faith, established in Christian v.
384 words, about 2 min