OR Water/Wastewater Operator study materials
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OR Water/Wastewater Operator cheat sheet

OR Water/Wastewater Operator · Keep the key ideas within reach.

Quick reference

Source Water Characteristics and Water Quality

  • Surface water quality responds rapidly to rainfall and runoff, changing turbidity, color, TOC, and microbial loads; groundwater quality is usually more stable but can contain hardness, iron, manganese, nitrate, or arsenic.

  • Turbidity is measured in nephelometric turbidity units (NTU) and indicates light scattering by suspended particles; it is not a direct measure of pathogen concentration.

  • Alkalinity is the acid-neutralizing capacity of water, usually reported as mg/L CaCO3; it buffers pH changes during coagulation and disinfection.

  • Hardness is primarily dissolved calcium and magnesium, expressed as mg/L CaCO3; it affects soap consumption, scale formation, and softening requirements.

  • Temperature influences dissolved oxygen solubility, biological growth, reaction rates, and disinfectant decay; colder water holds more dissolved oxygen.

  • Natural organic matter (NOM), measured as TOC or UV254, reacts with disinfectants to form disinfection byproducts and increases coagulant demand.

  • pH is a logarithmic scale; a decrease of one pH unit means a tenfold increase in hydrogen ion activity.

  • Source water assessments and sanitary surveys identify contamination risks such as septic systems, agricultural runoff, and industrial discharges.

Quick reference

Water Treatment Processes (Coagulation, Flocculation, Sedimentation, Filtration, Softening)

  • Coagulation destabilizes suspended particles by neutralizing negative surface charge; common coagulants include alum, ferric chloride, ferrous sulfate, and polyaluminum chloride.

  • Jar tests determine optimum coagulant dose and pH by simulating rapid mix, flocculation, and settling on a bench scale.

  • Rapid mix disperses coagulant quickly; flocculation uses gentle mixing to promote collisions and grow settleable flocs.

  • Sedimentation basin overflow rate equals flow divided by surface area (Q/A); particles with settling velocity greater than overflow rate are removed.

  • Granular media filtration removes residual floc and particles; filters are cleaned by backwashing when head loss or effluent turbidity reaches a trigger.

  • Lime-soda ash softening precipitates calcium carbonate and magnesium hydroxide; excess lime raises pH and requires recarbonation or pH adjustment.

  • Filter media may include sand, anthracite, and granular activated carbon; GAC also adsorbs organic compounds.

  • Coagulation pH is critical: alum works best in a relatively narrow pH range, and low alkalinity can require alkalinity supplementation.

Quick reference

Drinking Water Distribution Systems and Storage

  • Distribution systems must maintain a disinfectant residual and positive pressure to prevent contamination; pressure loss can allow backflow and intrusion.

  • Water age increases with low demand and long storage; older water can lose disinfectant residual, form DBPs, and support nitrification in chloraminated systems.

  • Cross-connection control uses air gaps, reduced-pressure zone assemblies, and vacuum breakers to prevent backflow of nonpotable water.

  • Storage tanks can stratify thermally; mixing or tank turnover helps maintain uniform residual and water quality.

  • Dead-end mains and low-flow areas accumulate sediment and lose residual; flushing and looping improve water quality.

  • Corrosion control by pH adjustment, alkalinity adjustment, or inhibitors protects pipe and reduces lead and copper release.

  • Valves and hydrants require exercising and inspection to ensure operability during emergencies and maintenance.

  • Storage tank inspection includes checking vents, overflows, hatches, and interior coatings for sanitary defects and corrosion.

Quick reference

Wastewater Collection Systems and Pumping

  • Gravity sanitary sewers are designed to flow partially full; minimum self-cleansing velocity is commonly about 2 feet per second at design flow.

  • Infiltration is groundwater entering sewers through defects; inflow is stormwater entering through direct connections such as roof drains and manholes.

  • Lift stations use wet wells and pumps to raise wastewater; pump cycling is controlled by level setpoints and should avoid frequent short cycling.

  • Force mains carry pumped wastewater under pressure; air release and vacuum relief valves protect against air pockets and surge.

  • Hydrogen sulfide in sewers causes odors, corrosion of concrete, and worker exposure risk; ventilation and chemical addition can control it.

  • Fats, oils, and grease (FOG) cause blockages; grease interceptors and public education reduce FOG discharges.

  • Sewer overflows can occur from blockages, infiltration/inflow, or pump failures and must be reported under regulatory programs.

  • Confined space entry into manholes and wet wells requires atmospheric testing, ventilation, attendant, and retrieval equipment.

Quick reference

Wastewater Treatment Processes (Primary, Secondary, Biological Nutrient Removal, Solids Handling)

  • Primary treatment removes settleable and floatable solids; primary clarifier performance depends on detention time, overflow rate, and solids loading.

  • Activated sludge treatment uses aerobic microorganisms to oxidize organic matter; MLSS, DO, SRT, and F/M ratio are key control parameters.

  • Return activated sludge (RAS) maintains biomass in the aeration basin; waste activated sludge (WAS) controls solids retention time and biomass inventory.

  • Nitrification converts ammonia to nitrate under aerobic conditions; denitrification converts nitrate to nitrogen gas under anoxic conditions.

  • Biological phosphorus removal uses anaerobic and aerobic zones; phosphorus-accumulating organisms store phosphorus in excess of metabolic needs.

  • Sludge thickening, digestion, and dewatering reduce volume and stabilize solids before beneficial reuse or disposal.

  • Sludge volume index (SVI) indicates sludge settleability; high SVI can signal filamentous bulking and poor clarifier performance.

  • Trickling filters and lagoons are attached-growth or natural biological systems with different loading and oxygen transfer characteristics than activated sludge.

Quick reference

Disinfection, Residuals, and Disinfection Byproducts

  • CT is disinfectant residual concentration multiplied by contact time; required CT depends on disinfectant, pH, temperature, and target pathogen.

  • Free chlorine is a strong primary disinfectant but forms THMs and HAAs when it reacts with organic matter.

  • Chloramines provide a more persistent residual but are weaker primary disinfectants and can cause nitrification in distribution systems.

  • Ozone and UV are strong disinfectants; ozone can form bromate, and UV provides no residual protection.

  • Breakpoint chlorination is the chlorine dose beyond which free chlorine residual increases rapidly after demand is satisfied.

  • DBP formation increases with higher TOC, bromide, pH, temperature, and contact time; precursor removal and alternative disinfectants reduce formation.

  • Trihalomethanes (THMs) and haloacetic acids (HAAs) are regulated groups of disinfection byproducts in drinking water.

  • Chlorine gas is highly toxic; leak detection, ventilation, and respiratory protection are required for safe handling.

Quick reference

Laboratory Analysis, Sampling, and Process Control Calculations

  • Detention time equals volume divided by flow (t = V/Q); units must be consistent.

  • Percent removal equals influent concentration minus effluent concentration, divided by influent concentration, times 100.

  • Loading rate equals flow multiplied by concentration; convert units carefully using 8.34 lb/gal for water-based calculations.

  • A grab sample represents a single point in time; a composite sample represents an average over time and is used for variable flows.

  • Sample handling requires proper containers, preservation, holding times, and chain-of-custody documentation.

  • QA/QC samples include duplicates, blanks, and matrix spikes to assess precision, contamination, and recovery.

  • Turbidity is measured with a nephelometer calibrated with formazin or polymer standards; pH meters require calibration with fresh buffers.

  • 1 mg/L equals approximately 1 part per million in water; 1 cubic foot equals 7.48 gallons.

Quick reference

Safety, Equipment Maintenance, and Regulatory Compliance

  • Confined space entry requires atmospheric testing for oxygen (19.5–23.5%), flammables, hydrogen sulfide, and carbon monoxide before entry and continuously.

  • Lockout/tagout isolates hazardous energy sources before maintenance to prevent accidental startup or release of stored energy.

  • Material Safety Data Sheets or Safety Data Sheets provide hazard, handling, and emergency information for chemicals.

  • Preventive maintenance includes lubrication, vibration checks, alignment, and inspection to reduce equipment failure.

  • The Safe Drinking Water Act establishes maximum contaminant levels and monitoring requirements for public water systems.

  • NPDES permits regulate wastewater discharges and require monitoring, reporting, and compliance with effluent limits.

  • Emergency response plans address power outages, chemical spills, floods, and loss of treatment or disinfection.

  • Personal protective equipment must be selected for the task and includes gloves, eye protection, and respiratory protection for chemical exposure.