Pega Robotics System Architect (CPRSA) case studies
Pega Robotics System Architect (CPRSA) · Put your knowledge to work in context.
The Robotics System Architect credential is one of the role-based certifications in the Pega Academy certification programme, aimed at professionals who design and deliver robotic process automation solutions on the Pega platform. According to Pega Academy, the Robotics System Architect learning path is built around three knowledge areas: business process expertise, problem solving, and collaboration. That mix signals the intent of the role - this is not purely a coding certification. Candidates are expected to understand how work actually flows through an organisation, translate that understanding into an automation design, and work with business stakeholders and technical colleagues to get it built and adopted. The Pega Robotics System Architect (CPRSA) case studies are 5 cases and about 3,196 words.
1Claims intake: 95% straight-through target
A health insurer processes 4,200 paper and fax claims per day across six intake specialists. A Pega Robotics unattended solution has run for nine months and achieves 70% straight-through processing.
725 words, about 4 min2Vendor portal update causes intermittent invoice failures
An accounts payable shared-service center uses Pega Robotics to enter 1,200 invoices per day into a vendor portal. Three unattended robots run concurrently on separate virtual machines.
649 words, about 3 min3Month-end request to bypass invoice approval
A finance operations director asks the robotics team to disable the dual-approval control in an accounts payable bot for 48 hours. The bot processes 800 invoices per day and enforces dual approval for any invoice above $25,000.
621 words, about 3 min4HR onboarding duplicates accounts due to sequence
A global HR shared service onboards 300 new hires per month across nine countries. A Pega Robotics automation reads a Workday report and creates Active Directory accounts, email mailboxes, payroll records, badge requests, and laptop orders.
623 words, about 3 min5Scaling mainframe automation causes timeouts and memory growth
A logistics company uses Pega Robotics unattended robots to process 3,000 shipment updates per hour against an IBM mainframe emulator. The solution ran on four VMs with five robots each and met the target initially.
578 words, about 3 min