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DOLE SO3: Safety Inspection, Audit, and Incident Investigation

DOLE SO3 · Work through your exam, one topic at a time.

All guide sections

Safety Inspection, Audit, and Incident Investigation

Distinctions

An inspection is a routine compliance check of the workplace, often using a checklist. An audit is a systematic, independent, documented evaluation of the management system, using sampling and criteria. An incident investigation examines what happened, why it happened, and what will prevent recurrence.

Investigation method

Secure the scene and preserve evidence. Interview witnesses separately, build a timeline, and distinguish immediate causes from root causes. Use 5 Whys or a fishbone diagram. Identify contributing factors such as equipment, procedures, training, supervision, and design. Recommend corrective actions with owners and due dates, then verify completion. Apply a just-culture approach: focus on system failures, not blame.

Records

Keep inspection findings, audit reports, investigation reports, corrective actions, and follow-up evidence. Track actions to closure.

Worked example

A worker slips on oil. The immediate cause is oil on the floor. The root cause may be a leak with no spill-response routine and no scheduled inspection. Corrective actions include fixing the leak, providing spill kits, adding inspection points, and training. A report that only says “worker was careless” fails the investigation.

Traps that cost marks

Blaming the worker, stopping at the immediate cause, failing to track corrective actions, and treating an inspection as an audit are common mistakes. Do not close an investigation without verifying effectiveness.