PMI CD-BA study materials
PMI CD-BA study resources

PMI CD-BA key terms

PMI CD-BA · Get comfortable with the vocabulary.

Business Need

The problem or opportunity that prompts an organization to change, expressed as the gap between current and desired performance. It justifies why a project or product is worth investing in.

Related: Situation Statement, Business Case, Gap Analysis
Situation Statement

A concise description of the current problem or opportunity, written before solutions are considered. It frames context, affected stakeholders, and the consequence of doing nothing.

Related: Business Need, Problem Statement
Gap Analysis

Comparing current-state capability with the desired future state to quantify what is missing. The difference, not the solution, defines the scope of work that follows.

Related: Business Need, Current State Analysis, Future State Definition
Current State Analysis

Documenting how work is performed today, including processes, systems, volumes, and pain points. It establishes a baseline against which future improvements can be measured.

Related: Gap Analysis, Future State Definition
Future State Definition

Describing the desired end condition in measurable terms so that solutions can be evaluated against it. It states outcomes and success measures, not a chosen technology or product.

Related: Gap Analysis, Business Objectives
Business Objectives

Specific, measurable goals the organization wants to achieve through a change initiative. They provide criteria for prioritizing requirements and judging whether the delivered outcome was worthwhile.

Related: Future State Definition, Solution Evaluation
Business Case

A structured justification for an investment, covering expected benefits, costs, risks, and alternatives considered. It supports a go/no-go decision and is revisited when assumptions change materially.

Related: Business Need, Feasibility Study
Feasibility Study

An assessment of whether a proposed option is viable technically, financially, operationally, and within schedule constraints. It informs option selection before significant commitment of resources.

Related: Business Case, Solution Option
Solution Option

One of several candidate ways to close the identified gap, such as process redesign, software build, or outsourcing. Options are compared on value, cost, risk, and fit before one is chosen.

Related: Feasibility Study, Business Case
Stakeholder Identification

Systematically finding everyone affected by or able to influence the change, including indirect and overlooked groups. The output feeds planning for engagement, communication, and requirement elicitation.

Related: Stakeholder Analysis, Stakeholder Engagement Plan
Stakeholder Analysis

Assessing stakeholders by influence, interest, attitude, and impact so engagement effort can be targeted appropriately. It is refreshed as the initiative progresses and power relationships shift.

Related: Stakeholder Identification, Stakeholder Engagement Plan
Stakeholder Engagement Plan

A documented approach describing who will be engaged, on what topics, through which channels, and how often. It also records how feedback and disagreements will be handled.

Related: Stakeholder Analysis, Communication Plan
Business Analysis Planning

Deciding which analysis activities, techniques, deliverables, and level of rigor are appropriate for the initiative. The plan scales effort to risk, complexity, and regulatory context.

Related: Business Analysis Plan, Requirements Management Plan
Business Analysis Plan

The documented schedule of analysis work: activities, techniques, deliverables, roles, and dependencies. It aligns with the overall project or product plan and is updated as scope evolves.

Related: Business Analysis Planning, Requirements Management Plan
Requirements Management Plan

Defines how requirements will be elicited, documented, prioritized, approved, baselined, and changed. It sets the rules that keep requirements consistent and controlled throughout the lifecycle.

Related: Requirements Baseline, Change Control, Requirements Traceability Matrix
Elicitation Technique Selection

Choosing methods such as interviews, workshops, observation, or document analysis based on stakeholder availability, information type, and risk. Different techniques surface different kinds of information.

Related: Elicitation, Stakeholder Analysis
Elicitation

Drawing out requirements and information from stakeholders and other sources through planned interaction and research. It is more than collecting stated wants; it uncovers underlying needs.

Related: Elicitation Technique Selection, Requirements Analysis
Requirements Analysis

Examining elicited information to identify gaps, conflicts, and dependencies, then shaping it into clear, testable requirements. It includes decomposing, modeling, and refining until the set is coherent.

Related: Elicitation, Requirements Prioritization, Requirements Verification
Requirements Prioritization

Ranking requirements by value, risk, cost, and urgency so limited effort goes to what matters most. Techniques include ranking, scoring models, and time-boxed categorization.

Related: Requirements Analysis, Requirements Baseline
Requirements Verification

Confirming that documented requirements are complete, consistent, unambiguous, and written to agreed standards. It checks the quality of the specification itself rather than the delivered solution.

Related: Requirements Validation, Requirements Analysis
Requirements Validation

Confirming with stakeholders that the requirements describe the right solution and will meet the business need. It answers whether the team is building the correct thing.

Related: Requirements Verification, Business Need
Functional Requirement

A statement of behavior the solution must perform, such as calculating, storing, or displaying something. It describes what the solution does in response to inputs or events.

Related: Non-Functional Requirement, Use Case
Non-Functional Requirement

A constraint or quality attribute describing how well the solution must perform, such as response time, availability, usability, or security. These often determine architectural choices and acceptance criteria.

Related: Functional Requirement, Acceptance Criteria
Use Case

A description of interactions between an actor and a system that produces a measurable outcome of value. It captures normal flow plus meaningful alternatives and exceptions.

Related: User Story, Functional Requirement
User Story

A short statement of a need from the perspective of a role, valued for conversation rather than completeness. It is refined with acceptance criteria before development begins.

Related: Acceptance Criteria, Use Case
Acceptance Criteria

Conditions a deliverable must satisfy to be accepted by the stakeholder. They make requirements testable and reduce disagreement about when work is truly done.

Related: User Story, Requirements Verification
Process Model

A visual or structured representation of how activities, decisions, roles, and data flow to produce an outcome. It exposes handoffs, bottlenecks, and unclear responsibilities.

Related: Current State Analysis, Data Model
Data Model

A representation of the entities, attributes, and relationships that a solution must store and manage. It clarifies data ownership, integrity rules, and reporting needs early.

Related: Process Model, Requirements Analysis
Requirements Traceability Matrix

A table linking each requirement to its source, related design, and test cases in both directions. It supports impact analysis and demonstrates coverage of the business need.

Related: Requirements Traceability, Requirements Baseline, Change Control
Requirements Traceability

The ability to follow a requirement forward to design, build, and test artifacts and backward to its origin. It reveals gaps, orphans, and the ripple effect of proposed changes.

Related: Requirements Traceability Matrix, Change Control
Requirements Baseline

An approved, frozen set of requirements that serves as the reference for further work. Changes after baselining go through formal control rather than informal adjustment.

Related: Change Control, Requirements Management Plan
Change Control

A defined process for proposing, assessing, approving, and implementing changes to baselined requirements. It records impact on scope, schedule, cost, and risk before a decision is made.

Related: Requirements Baseline, Impact Analysis
Impact Analysis

Assessing the consequences of a proposed change across requirements, designs, tests, stakeholders, and plans. Traceability information makes this assessment faster and more reliable.

Related: Change Control, Requirements Traceability Matrix
Requirements Attribute

Metadata attached to a requirement, such as priority, owner, status, source, or stability. Attributes enable filtering, reporting, and consistent management across a large set.

Related: Requirements Baseline, Requirements Traceability Matrix
Solution Evaluation

Assessing a delivered or partially delivered solution against business objectives and stakeholder needs. It identifies value actually realized and obstacles preventing full benefit.

Related: Benefits Realization, Business Objectives
Benefits Realization

Confirming that the intended business benefits have materialized after the solution is in use. It may require measuring over time rather than at a single delivery milestone.

Related: Solution Evaluation, Business Case
Solution Limitation

A constraint or shortfall in a delivered solution that reduces its value or prevents some needs from being met. Identifying it feeds recommendations for improvement or follow-on work.

Related: Solution Evaluation, Recommended Action
Recommended Action

A proposed response to evaluation findings, such as adjusting the solution, revising the process, or retiring it. It should be evidence-based and tied to measured performance.

Related: Solution Limitation, Solution Evaluation
Lessons Learned

Insights captured about what worked and what did not during an initiative, so future work improves. They are most useful when recorded close to the event and made accessible.

Related: Solution Evaluation, Stakeholder Engagement Plan