PSF case studies
PSF · Put your knowledge to work in context.
The Professional Scrum Facilitation Skills (PSF) credential is a Scrum.org certification described on Scrum.org as "Evidence that you can help teams move forward toward their desired outcomes." It sits in the same certification family as the Scrum Master, Product Owner, Developer, and scaled-Scrum assessments, but its subject is not a Scrum role or framework mechanic - it is the facilitation skill set a practitioner uses to help a team reach a decision, resolve a stuck conversation, or agree on a next step. That makes it relevant to Scrum Masters, agile coaches, Product Owners, team leads, and any team member who regularly runs working sessions, retrospectives, or workshops and wants evidence of that capability. The PSF case studies are 5 cases and about 3,719 words.
1Retrospective: Six Voices Out of Nine
You are facilitating the Sprint Retrospective for a nine-person Scrum Team: four developers, two QA engineers, the Product Owner, a contract developer who joined three weeks ago, and yourself as Scrum Master. This is a 10-working-day Sprint and the retro is timeboxed to 60 minutes.
796 words, about 4 min2Sprint Planning That Won't Converge
You are the Scrum Master facilitating Sprint Planning for a two-week Sprint. The team is seven developers plus a Product Owner, and the timebox is two hours.
740 words, about 4 min3The Cross-Team Sequencing Workshop
You are facilitating a three-hour quarterly planning workshop for 28 people from four teams who must agree how to sequence work on three shared components. The sponsor, a Director, opens with "I need a decision by lunch." Two of the team leads have history: six weeks ago one publicly called the other's design "unreviewable" in a company-wide channel, and neither has spoken to the other since.
726 words, about 4 min4Hybrid Definition of Done Session Across Three Time Zones
You are facilitating a 90-minute hybrid session to revise the Definition of Done for a product with 12 participants: five are together in a conference room in Berlin, seven are remote across CET, IST and PST, and the session starts at 16:00 CET, which is 20:30 IST and 07:00 PST. Twenty-five minutes in, three people have done most of the talking and all three are in the Berlin room.
716 words, about 4 min5Facilitating a Decision You Have a Stake In
You have been Scrum Master for this six-person development team for six months. Before that you were its tech lead for two years and wrote much of the code now in production.
741 words, about 4 min