PSF study guide
PSF · Work through your exam, one topic at a time.
The Professional Scrum Facilitation Skills (PSF) credential is a Scrum.org certification described on Scrum.org as "Evidence that you can help teams move forward toward their desired outcomes." It sits in the same certification family as the Scrum Master, Product Owner, Developer, and scaled-Scrum assessments, but its subject is not a Scrum role or framework mechanic - it is the facilitation skill set a practitioner uses to help a team reach a decision, resolve a stuck conversation, or agree on a next step. That makes it relevant to Scrum Masters, agile coaches, Product Owners, team leads, and any team member who regularly runs working sessions, retrospectives, or workshops and wants evidence of that capability. This page covers the exam's single published domain, facilitation skills, and organizes practice around the judgement calls the exam tests: choosing when to intervene, how to design a session around a desired outcome, and how to keep a group moving without taking ownership away from it. Because Scrum.org does not publish a detailed syllabus, preparation should combine the official Facilitation Skills Open practice assessment, hands-on facilitation experience, and reflection on sessions you have run. Topics on this exam: Facilitation skills (helping teams move forward toward their desired outcomes). The PSF study guide has 1 section and about 385 words.
01Facilitation Skills: Helping Teams Move Toward Their Desired Outcomes
This domain tests whether you can design and guide a group interaction so the team reaches a useful outcome, not merely talks. Look for a facilitator stance, clear contracting, deliberate session design, visible decision rules, and skillful handling of participation and conflict. Start with purpose, outcome, and constraints. A useful outcome is observable: "agree on a two-week experiment and its success measure," not "discuss quality." Contract with the group: who is in the room, why, what authority they have, how decisions will be made, and what happens after.
385 words, about 2 min