PSHRA-SCP study materials
PSHRA-SCP study resources

PSHRA-SCP flashcards

PSHRA-SCP · Build recall with a focused review session.

32 cards. Read the term and the definition here. The deck at the top of this page is optional.

Just cause
A discipline standard requiring a reasonable rule, advance notice, timely and fair investigation, credible evidence, consistent treatment, progressive penalty, and an opportunity for the employee to respond.
Weingarten-type representation
A unionized employee's right to request union representation during an investigatory interview that may lead to discipline; public-sector coverage depends on statute, contract, or case law.
Interest arbitration
A neutral third party issues a binding award resolving a bargaining impasse, often used for essential public employees such as police officers and firefighters.
Agency shop clause
A union security provision requiring nonmembers to pay a fee for representation; prohibited in right-to-work states for covered employees.
Unfair labor practice
An employer or union violation such as refusing to bargain in good faith, retaliating for union activity, or bypassing the exclusive representative.
Progressive discipline
A graduated response to misconduct or performance problems, typically oral warning, written warning, suspension, demotion, and termination, selected by severity and prior record.
Kotter's eight steps
A change sequence: create urgency, build a coalition, form vision, communicate it, empower action, generate short-term wins, consolidate gains, and anchor changes in culture.
ADKAR model
A change model with five outcomes: Awareness of need, Desire to participate, Knowledge of how, Ability to perform, and Reinforcement to sustain the change.
SWOT analysis
A planning tool that identifies internal Strengths and Weaknesses and external Opportunities and Threats affecting an organization's strategy.
Psychological safety
A team climate in which employees can ask questions, admit mistakes, and raise concerns without fear of humiliation or punishment.
Span of control
The number of direct reports assigned to one supervisor; wider spans flatten hierarchy and increase each supervisor's workload.
Four-fifths rule
An adverse impact guideline: if a protected group's selection rate is less than 80 percent of the highest group's rate, the selection process warrants review.
Time to fill
The number of calendar days from requisition approval to candidate offer acceptance, used to measure recruiting speed.
Cost per hire
Total recruiting and sourcing costs divided by the number of hires in the same period.
Structured interview
A selection interview using predetermined job-related questions and anchored rating scales, increasing consistency and reducing bias compared with unstructured interviews.
Veterans' preference
A public-sector hiring preference that adds points or priority for eligible veterans and certain family members as required by applicable law.
I-9 verification
Employment eligibility verification completed by the employee on day one and reviewed by the employer within three business days.
Total compensation
The combined value of base pay, differentials, overtime, bonuses, benefits, retirement contributions, and paid leave.
Pay compression
A situation where new hires or subordinates earn close to or more than experienced employees, often requiring range adjustment or equity increases.
Compensatory time
Paid time off in lieu of overtime cash; public-sector FLSA Section 207(o) rules allow it for non-exempt employees at 1.5 hours per overtime hour, subject to caps.
GASB 75
The accounting standard requiring public employers to measure and disclose other postemployment benefit liabilities, such as retiree health insurance.
Section 125 plan
A cafeteria plan allowing employees to pay certain benefits, such as health premiums and dependent care, with pre-tax dollars.
Turnover rate
Separations during a period divided by average headcount for that period, multiplied by 100.
Vacancy rate
The number of vacant funded positions divided by total funded positions, multiplied by 100.
Leading indicator
A metric that predicts future outcomes, such as engagement scores, vacancy duration, or training completion, rather than reporting past results.
Data governance
The rules and roles that define HR data ownership, definitions, access, quality, retention, and security across systems.
Predictive analytics
Use of historical HR data and statistical models to estimate the likelihood of future outcomes such as attrition or time-to-fill.
Policy cycle
The sequence of issue identification, research, drafting, review, approval, communication, implementation, evaluation, and revision or sunset.
SMART goals
Objectives that are Specific, Measurable, Achievable, Relevant, and Time-bound, used to make strategic plans actionable and evaluable.
Stakeholder analysis
A process that maps stakeholders by interest and influence to plan engagement, communication, and approval strategies for a policy or initiative.
Environmental scan
A review of political, economic, social, technological, legal, and demographic trends that may affect the organization's strategy.
Sunset clause
A policy provision that sets an expiration or mandatory review date, requiring renewal or revision to remain in effect.