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PSHRA-SCP: Public Sector HRIS Data Analysis and Reporting

PSHRA-SCP · Work through your exam, one topic at a time.

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Public Sector HRIS Data Analysis and Reporting

What candidates must know

Analytics begins with data governance: one system of record, a data dictionary, validation rules, audit trails, role-based access, and protection of PII. Quality is judged on completeness, accuracy, timeliness, and consistency - an elegant dashboard built on bad data is worse than no dashboard.

Know the core metrics and their formulas. Turnover = separations ÷ average headcount over the period; be explicit about whether retirements, transfers, and terminations are counted. Vacancy rate compares filled positions to authorized positions. Time-to-fill runs from requisition approval to start date; cost-per-hire totals recruiting costs divided by hires. Distinguish headcount (people) from FTE (budgeted full-time equivalents) - a distinction exam items exploit constantly. Also know span of control, absence rate, retirement eligibility percentage, and workforce diversity compared with labor-market availability.

Separate lagging indicators (turnover, injuries) from leading indicators (engagement, vacancy aging, overtime trend). Analytics only matters when it supports a decision, so pair each metric with an owner, a target, and a narrative. Public reporting duties may include EEO-4, federal contractor reporting such as Vets-4212, and responses to public records requests.

Traps

Watch for internal transfers counted as turnover, partial-year data annualized incorrectly, and comparisons across agencies that define metrics differently. Small denominators make percentages volatile. Correlation is not causation: exit-survey complaints may follow a decision rather than cause it.

Rule of thumb

Define the metric, name the denominator, and state the period before you present the number.

Worked example

An agency had 120 employees on average and 15 separations, 5 of them retirements, in a year. Total turnover is 12.5%; voluntary non-retirement turnover is about 8.3% - report both, and say which one the question is asking about.