SBI PO case studies
SBI PO · Put your knowledge to work in context.
The SBI PO (Probationary Officer) recruitment is State Bank of India's own hiring process for entry-level officer roles at the country's largest bank - an institution the bank describes as having "a glorious history of more than 200 years." It suits graduates who want a generalist banking career with structured onboarding, internal mobility and a benefits package the bank advertises as industry-best. Candidates are typically assessed across English language, reasoning ability, quantitative aptitude and data interpretation, general/economy/banking awareness, and a descriptive writing component built around letter writing and essay writing, with later stages announced in the official notification. The SBI PO case studies are 5 cases and about 2,520 words.
1The KYC Reminder Email: Which Flags Are Real?
The bank's customer-communication team has drafted this paragraph for a KYC reminder email that will go to 40,000 customers: 'One of the branch managers have submitted the pending list. Having verified the KYC documents, the account was activated the same day.
513 words, about 3 min2The Seating Puzzle That Has No Single Answer
A reasoning trainer gives five officers - P, Q, R, S and T - seated in a single row of five seats, all facing north. Only these clues are given: (i) Q does not sit at either end; (ii) R sits immediately to the right of Q; (iii) T sits at one of the two ends; (iv) P is not adjacent to Q.
466 words, about 2 min3The District Growth Figure That Was Averaged Wrong
A district has four branches. Deposits (₹ crore) for 2022 and 2023 are: Branch A 600 → 540; Branch B 250 → 275; Branch C 100 → 130; Branch D 50 → 60.
456 words, about 2 min4The Insolvent Bank and the Loan Against the FD
Meera, a retired teacher, holds in Bank X: a savings account of ₹2.4 lakh, a fixed deposit of ₹4.2 lakh, and a recurring deposit with a balance of ₹0.9 lakh. She also holds ₹3.0 lakh in a savings account with Bank Y.
471 words, about 2 min5The Complaint Letter: Deciding What Earns a Reply
You are a 68-year-old savings customer of a public sector bank. On 4 March, ₹18,500 was debited twice from your account for the same UPI transaction; you have the UTR and a screenshot showing both debits on the same date.
614 words, about 3 min