TOEIC case studies

The TOEIC® program is a family of English-proficiency assessments published by ETS and used mainly to validate English communication skills for business and workplace environments. It is not a single exam: the suite includes the TOEIC Listening and Reading Test, which assesses intermediate-to-advanced English listening and reading skills needed in the workplace; the TOEIC Speaking and Writing Test, which asks candidates to respond to real-world scenarios and demonstrates spoken and written proficiency on the job; and the TOEIC Bridge® Tests, aimed at beginner-to-intermediate learners who want to build confidence in all four skill areas for everyday use. Because the tests are aligned with the Common European Framework of Reference for Languages (CEFR), score users such as employers, HR teams, universities and training programs can map results onto a common proficiency scale and choose the skill area and level they actually need to measure. Candidates typically take the test to satisfy a hiring requirement, a promotion or placement decision, a graduation requirement, or a personal benchmark of workplace readiness. The TOEIC case studies are 5 cases and about 2,161 words.