TOEIC key terms

In Part 1 of the Listening test, a single photograph is shown while four short statements are played; the candidate chooses the statement that accurately describes the picture.

Part 2 task in which the candidate hears a question or statement followed by three spoken replies and must select the reply that makes sense in the context.

Part 3 listening task featuring a brief dialogue among two or three speakers, followed by three written questions about details, purpose, or what a speaker will do next.

Part 4 listening task with a single speaker delivering a monologue such as an announcement, advertisement, or recorded message, followed by three comprehension questions.

To express the same meaning using different words; in listening items the correct answer frequently restates the recording rather than repeating its exact wording.

An answer choice designed to attract candidates because it repeats a word heard in the recording but does not correctly answer the question.

A recorded telephone message left for someone who did not answer, often giving a reason for the call and asking for a return call.

A public statement that gives information to a group of people, such as a schedule change, a store closing, or a new company policy.

Part 5 reading task consisting of one sentence with a missing word or phrase; the candidate chooses the option that completes it correctly in grammar and meaning.

Part 6 reading task in which a short passage contains several blanks and the candidate selects the best word or sentence for each blank.

Part 7 task presenting one or more written texts followed by questions about main idea, details, purpose, or information implied but not stated directly.

A pair of related texts, such as an email and its reply or an advertisement and a letter, that must be read together to answer the questions.

A short written message displayed publicly to inform people about rules, events, schedules, or changes that affect them.

A brief written message sent within an organization, usually from a manager to staff, about company business or a policy change.

A business document that lists goods or services supplied and states the amount the buyer must pay, often including payment terms and a due date.

A written record given to a buyer confirming that payment has been received for goods or services.

A written promise from a seller or manufacturer to repair or replace a product if it fails within a stated period after purchase.

To pay someone back for money they have already spent, typically for approved business travel or other company expenses.

A list of the topics to be discussed at a meeting, usually arranged in the order they will be taken up.

A detailed plan for a journey that shows dates, times, routes, and places to stay or visit.

The official written record of what was discussed and decided at a meeting, kept for future reference.

A legal contract under which one party rents property or equipment from another for a specified period in exchange for payment.

An arrangement in which a customer pays regularly, often monthly or yearly, to receive a service, publication, or product.

Money given back to a customer for a product or service that was returned, cancelled, or not delivered as promised.

A quantity of goods sent from one place to another, especially by a supplier to a buyer or from a warehouse to a store.

The stock of goods and materials that a business keeps on hand for sale or for use in production.

The process by which an organization obtains the supplies, equipment, or services it needs, usually through purchasing or contracting.

The joining of two companies into a single organization, often to reduce costs or increase market share.

A company that is owned or controlled by a larger parent company, though it may operate under its own name.

Happening once every three months, a common schedule for financial reports, sales figures, and business reviews in a company's calendar.

The total amount of money a company receives from selling goods or services before costs and expenses are subtracted.

A person who formally applies for a job, a place on a course, or another opportunity by submitting the required information.

A short written summary of a person's education, work experience, and skills, sent to employers when applying for a job.

A person or company hired to perform specific work under a contract, rather than as a regular salaried employee.

The latest date or time by which a task, payment, or application must be completed, often set in advance by a manager or client.

To move an event, appointment, or meeting to a later date or time, usually because of a conflict or an unexpected problem.

To state or show that an arrangement, booking, or piece of information is definite and correct, often in reply to a request or an inquiry.