ARLA Level 3 Residential Letting & Property Management
Level 3 (SCQF Level 6) Award in Residential Letting and Property Management
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Cheat sheet
Keep the key ideas within reach.
ExploreKey terms
Get comfortable with the vocabulary.
ExploreStudy plan
Give each week a clear focus.
ExploreCommon mistakes
Understand the traps and how to avoid them.
ExploreCase studies
Put your knowledge to work in context.
ExploreExam-day guide
Prepare for the day ahead.
ExploreAbout this exam
The Level 3 (SCQF Level 6) Award in Residential Letting and Property Management is a Propertymark Qualifications study programme delivered by distance learning for letting agents working across the UK. Propertymark describes it as fundamental to career progression for professional agents in this discipline, and as suitable for those working or aspiring to work as a letting agent or negotiator, a residential property manager, or a lettings or office administrator. Study is unit by unit: each unit is assessed by an online exam with remote invigilation, which can be taken anywhere in the UK provided you have a stable internet connection and comply with the exam conditions. Each exam covers one unit and costs £62.50, payable on booking, and re-sits are charged at the same rates, which apply to all learners. You have three years from your enrolment date to complete the programme, and the final examination date is 30 September 2027. Enrolment is now closed for this programme, so it is relevant to learners already working towards it. To prepare, download the full specification through the learner portal, use the interactive sample test and the published sample question and answer documents, and book each unit exam through the portal as you become ready.
What you'll study
About ARLA Level 3 Residential Letting & Property Management preparation
How is the qualification assessed?
Each unit is assessed by an online exam with remote invigilation. You can sit it anywhere in the UK as long as you have a stable internet connection and meet the exam conditions. The published sample question documents and the interactive sample test are there to show the type and level of difficulty of the questions before you book.
How much does each exam cost, and what about re-sits?
Each exam covers one unit and costs £62.50, payable when you book. Re-sits are charged at the same rates, and Propertymark states that these prices apply to all learners. Budget per unit rather than for a single sitting, since you book and pay unit by unit through the learner portal.
How long do I have to complete the programme?
You have three years from your enrolment date to complete your study programme. If you are unsure how much time remains, Propertymark advises contacting the Propertymark Learning team to check. The final examination date is 30 September 2027, so no exams can be taken after that date regardless of your enrolment date.
Can I still enrol on this programme?
No. Enrolment is closed for this study programme. If you are currently working towards it, you can download the full specification and book your examinations through the learner portal. Anyone not already enrolled should look at Propertymark's other current study programmes instead of planning around this one.
What does the exam cover?
The programme is built around units, and the published sample material is drawn from Unit 1: Health and Safety, Security and General Law (COM1/SCOM1). The full unit list and learning outcomes sit in the specification, which enrolled learners access through the learner portal. Work from the specification rather than from general lettings knowledge alone.
Is the exam hard?
Propertymark publishes sample questions and an interactive demo specifically to show the type and level of difficulty you are likely to face, so use both before booking. Difficulty is best judged against those documents rather than anecdote. Candidates working day to day in lettings generally find the practical content familiar, but the legal material needs deliberate study.
In what order should I take the units?
There is no published required order, so plan around your own knowledge gaps and your exam budget. Many learners start with Unit 1, since the sample questions and demo are based on it and it sets the legal foundation. Book one unit at a time and only when you are consistently scoring well on the sample material.
What are the common ways candidates come unstuck?
Three recur in practice: leaving units too late against the three-year window and the 30 September 2027 final examination date; underpreparing on the general law and health and safety content because it feels less like daily agency work; and failing to check the technical requirements for remote invigilation before exam day. Read the candidate guide for online exams before your first sitting.
How do I book an exam and see my results?
Use the learner portal. It gives access to your learner account, lets you book exams and shows your results. The full specification is also accessed through the portal. Book each unit exam there and pay the £62.50 fee at the point of booking.
What support is available if I am unsure about my remaining time?
Propertymark directs learners to contact the Propertymark Learning team to check how much time they have remaining on their study programme. Do this early rather than assuming your enrolment date gives you the full three years, because the final examination date of 30 September 2027 applies to everyone.