ARLA Level 3 Residential Letting & Property Management exam-day guide
ARLA Level 3 Residential Letting & Property Management · Prepare for the day ahead.
Your checklist
Photo ID
Bring current government-issued photo ID matching the name on your booking. Confirm with the provider which forms are accepted and whether a secondary ID is required.
Booking confirmation
Print or download your confirmation email with test centre address, arrival time and candidate/reference number.
Appointment time and venue logistics
Check start time, arrival window and travel route the day before. Confirm with the provider how early to arrive and what happens if you are late.
Permitted calculator
If your exam includes calculations, confirm with the provider which calculator models are permitted and whether one is supplied on screen or you must bring your own.
Stationery and notes policy
Confirm with the provider whether scrap paper, pens or a pencil are supplied, and whether any personal notes or textbooks may be taken in.
Personal items plan
Expect bags, phones and smart watches to be stored away. Confirm with the provider the storage arrangements and prohibited items list.
Access arrangements
If you need extra time, a separate room or other adjustments, confirm with the provider that these are approved and recorded on your booking before test day.
Rest and hydration plan
Plan a normal night's sleep, a light meal and water before the test; confirm with the provider whether drinks are allowed at the desk.
Key topic self-check
Run a final light review of core areas: tenancy types and agreements, deposits and prescribed information, rent and possession procedures, repairs and safety obligations, and client money handling. Use your own notes only.
Timing practice
Know the number of questions and total time so you can pace yourself. Confirm with the provider the exact format, question count and time allowance for your sitting.
Emergency contact and backup plan
Save the provider's candidate services contact and know the procedure if illness or travel disruption occurs. Confirm with the provider the deferral or cancellation policy.
Needs review: exam-day policy specifics
Details such as arrival cut-off, ID exceptions, calculator rules and break policy vary by provider and sitting; verify each with the provider rather than relying on general guidance.
Plan the day
Confirm venue, start time and travel plan. Check your ID is valid and names match the booking. Re-read your own summary notes on weaker topics; do not start new material.
Do one timed practice set under exam conditions to check pacing. Review errors and note the underlying rule, not just the answer.
Light review only. Pack ID, confirmation and permitted items. Confirm access arrangements if applicable. Set two alarms, eat well and aim for a full night's sleep.
Eat a proper meal, arrive with time to spare, and avoid last-minute cramming that raises anxiety. Leave prohibited items stowed as instructed.
Present ID and confirmation, follow staff instructions, store belongings and settle at your station before the clock starts.
Read each question fully, flag uncertain items and return to them, watch the clock against question count, and answer every question if there is no penalty for guessing. Confirm with the provider whether wrong answers are penalised.
Check for unanswered questions and review flagged items. Submit only when you are satisfied, and confirm with the provider the procedure if you finish early.
Rules to check
Bring valid photo ID in the name used for your booking; entry may be refused without it. Confirm with the provider the accepted forms and any exceptions.
Follow all instructions from invigilators. Do not communicate with other candidates during the test and do not attempt to view others' screens or papers.
Phones, smart watches and unauthorised materials must be switched off and stored as directed. Possession at the desk may be treated as misconduct.
Do not remove or copy exam material. Confirm with the provider the rules on rough notes and whether they are collected.
If you need to leave the room, raise your hand and wait for an invigilator. Confirm with the provider the rules on breaks and whether test time is paused.
If you feel unwell or a technical fault occurs, notify an invigilator immediately and ensure the incident is logged; confirm with the provider how such events are handled.
Scoring and pass marks are set by the provider. Confirm with the provider the pass standard, result timing and appeals or re-sit process rather than assuming them.
Report any suspected irregularity or equipment problem before leaving the venue so it can be recorded while you are still present.