ARLA Level 3 Residential Letting & Property Management study materials
ARLA Level 3 Residential Letting & Property Management study resources

ARLA Level 3 Residential Letting & Property Management cheat sheet

ARLA Level 3 Residential Letting & Property Management · Keep the key ideas within reach.

Quick reference

Health, Safety, Security and General Law

  • Gas Safety (Installation and Use) Regulations 1998: a landlord must obtain a Gas Safety Record from a Gas Safe registered engineer before a new tenancy starts and then at intervals of no more than 12 months, and give the record to tenants within 28 days of the check.

  • Smoke and carbon monoxide alarm rules (England, since 1 October 2022): a smoke alarm is required on every storey of the rented dwelling; a carbon monoxide alarm is required in any room containing a fixed combustion appliance (excluding gas cookers), and alarms must be tested at the start of each tenancy.

  • Energy Performance Certificate: a valid EPC rated E or above is required before marketing; since 1 April 2020 the minimum is E, and the fine for letting a sub-standard property is up to £5,000 per property.

  • Right to Rent (England): the landlord or agent must check original documents for all adult occupiers before the tenancy begins; follow-up checks are required for time-limited permissions, and a civil penalty of up to £3,000 per occupier applies for a breach.

  • Housing Health and Safety Rating System (HHSRS) uses 29 hazard categories; a Category 1 hazard is the most serious and triggers a local authority duty to take enforcement action, which may include an improvement notice or prohibition order.

  • Electrical safety: since 1 June 2020 in England, landlords must have the fixed electrical installation inspected and tested by a qualified person at intervals of no more than 5 years and give the report to tenants within 28 days of the test.

  • Fire safety: the Regulatory Reform (Fire Safety) Order 2005 applies to common parts of blocks of flats; the responsible person must complete a fire risk assessment, and the Fire Safety Act 2021 clarified that flat front doors and building structure fall within scope.

  • Fitness for human habitation: the Homes (Fitness for Human Habitation) Act 2018 implies a covenant into tenancies under 7 years that the dwelling is fit at the start and throughout the tenancy; tenants may enforce it directly in court.

  • Deposit protection: a tenancy deposit taken for an assured shorthold tenancy in England and Wales must be protected in a government-approved scheme within 30 days of receipt, with the prescribed information given to the tenant within the same 30-day period.

Quick reference

Residential Letting and Property Management Practice

  • Assured shorthold tenancy (England): the tenancy must be for a fixed term of at least 6 months (or periodic), the rent must not exceed the statutory threshold, and the landlord must not reside in the same building; since the Tenant Fees Act 2019 the only permitted payments are rent, a refundable tenancy deposit capped at 5 weeks' rent (where annual rent is under £50,000), a holding deposit capped at 1 week's rent, and certain default and variation fees.

  • Section 21 notice (England): must be served on Form 6A for an AST, gives at least 2 months' notice, and cannot be served within the first 4 months of the tenancy; the deposit must be protected and the prescribed information given, and a valid EPC, Gas Safety Record and How to Rent guide must have been provided.

  • Section 8 notice: relies on grounds in Schedule 2 of the Housing Act 1988; grounds 1-8 are mandatory (possession must be granted if proved) and grounds 9-17 are discretionary; notice periods range from 2 weeks to 2 months depending on the ground.

  • Renters (Reform) Act 2025: abolishes section 21 'no fault' evictions in England, converts existing ASTs to periodic assured tenancies, and introduces a Decent Homes Standard and a national landlord database; implementation dates should be confirmed against current government guidance.

  • Client money protection: a letting agent holding client money must belong to a government-approved CMP scheme and display the certificate; client money must be held in a designated client account separate from the agent's own funds.

  • Redress schemes: letting agents in England must be a member of a government-approved redress scheme (The Property Ombudsman or Property Redress Scheme) and display the scheme name and membership number in the office and on the website.

  • Tenant Fees Act 2019: a holding deposit must not exceed 1 week's rent, must be refunded within 7 days if the tenancy does not proceed through no fault of the tenant, and may be retained only in specified circumstances such as providing false information.

  • Inventory and check-in: a schedule of condition signed by the tenant at the start of the tenancy is the primary evidence against which the deposit deduction is assessed at check-out; fair wear and tear must be distinguished from damage.

  • Service charges and section 20 consultation (leasehold): qualifying works costing more than £250 per leaseholder require a consultation notice and at least 30 days for observations; the long-term agreement threshold is £100 per leaseholder per year.