ACP-120 study plan
ACP-120 · Give each week a clear focus.
8 weeks · About 7 hours per week
Jira Cloud administration fundamentals and system settings & User, group, and role management
Map the Jira Cloud admin navigation paths for global settings, system settings, and application access.
Create 6 sandbox users and 3 groups, then assign application access and global permissions per group.
Configure at least two global permission entries and verify effective access by logging in as each test user.
Distinguish which settings a Cloud admin controls directly versus which are Atlassian-managed (mail, attachments, timeouts).
Your checkpoint
A one-page admin cheat sheet listing navigation path, location, and default value for 15 global/system settings, plus a group-to-permission mapping table.
Project configuration and project types
Create one team-managed and one company-managed project from the same template and list the scheme-level differences.
Configure project details, project lead, default assignee, and project role membership in the company-managed project.
Swap a project's issue type scheme, workflow scheme, and permission scheme, recording what changes when a scheme is shared.
Archive and restore a project to confirm the effect on issues and scheme associations.
Your checkpoint
A verified comparison table of team-managed versus company-managed capabilities (schemes, permissions, sharing, admin delegation) with at least 10 rows confirmed in your sandbox.
Issue types, fields, screens, and field configurations
Create two custom fields (a select list and a number field) and set required versus optional rules in the field configurations.
Build a custom screen and screen scheme, then map create, edit, and view operations for two issue types.
Assemble a field configuration scheme that hides a field on one issue type while showing it on another, then verify in the UI.
Configure field contexts so one select-list field offers different options across two projects.
Your checkpoint
A working issue type, screen scheme, and field configuration scheme set applied to a project, plus a written map of which field appears on which screen per issue type.
Permission schemes, project roles, and issue-level security
Build a custom permission scheme granting Create/Edit/Transition to one project role and nothing to a second role, then verify with two test users.
Test the Anyone, Application access, and project role grantees and document the most-permissive-wins rule with evidence.
Create an issue security scheme with two levels tied to different groups or roles, then confirm visibility as a non-member.
Compare permission inheritance through project roles versus groups and state when each is the right choice.
Your checkpoint
A permission matrix covering 5 roles by 12 permissions, plus a tested issue security scheme with a written access result for 3 users.
Workflows, transitions, and status configuration
Create a custom workflow with 5 statuses, 6 transitions, and correct status categories, then associate it through a workflow scheme.
Add a condition, a validator, and a post function (field update) to two transitions and verify each blocks or fires as intended.
Add a transition screen and a global transition, then map statuses to board columns to confirm the mapping holds.
Publish a draft workflow change and confirm existing issues follow the updated workflow.
Your checkpoint
An end-to-end transition test log: 8 transitions run by 2 users with expected versus actual results for every condition and validator.
Automation rules and administrative efficiency
Build 4 automation rules (auto-assign, scheduled field update, comment trigger, status-change notification) and verify each in the audit log.
Use smart values and a JQL condition inside at least one rule and confirm the branch and condition logic executes correctly.
Configure one scheduled rule and one event-driven rule, then state how trigger scope changes what the rule can act on.
Bulk-edit a set of issues and import a CSV of new issues, then verify field mapping and capture any import errors.
Your checkpoint
A rule catalogue of 4 working automation rules with trigger, condition, action, and audit-log evidence of a successful run.
Notifications, email, and communication settings
Configure a notification scheme and trigger events to confirm which roles receive which emails.
Adjust one user's notification preferences and compare the delivered mail against the scheme-driven default.
Document where notifications can be suppressed at the user level versus the admin level, including reply-to and own-change settings.
Re-test the weakest domain from weeks 1-6 and log every objective you still miss.
Your checkpoint
A notification event-to-recipient table for one project plus a ranked list of your 10 weakest objectives with a fix action for each.
Workflows, transitions, and status configuration & Permission schemes, project roles, and issue-level security
Complete two full-length timed practice exams and score each attempt by domain.
Re-run every hands-on deliverable from weeks 1-7 that is tied to a domain scored below 80%.
Recite from memory the permission hierarchy order and the rules governing shared versus dedicated workflow schemes.
Condense all prior deliverables into a single final review sheet covering traps and scheme dependencies.
Your checkpoint
A domain-score table from two mock exams showing every domain at or above 80%, plus a one-page final review sheet.
Milestones
Week 2: Both a team-managed and a company-managed project exist in the sandbox, and you can name the scheme types a team-managed project cannot use.
Week 4: You can trace a single permission from grantee to project role to user and correctly predict access for 3 test users before verifying it.
Week 6: A workflow with conditions, validators, and post functions runs end to end, and 4 automation rules show successful audit-log runs.
Week 8: Two timed mocks scored by domain, with every domain at or above 80% and no unaddressed gap on the final review sheet.