ACP-120 study materials
ACP-120 study resources

ACP-120 study plan

ACP-120 · Give each week a clear focus.

8 weeks · About 7 hours per week

Week 1

Jira Cloud administration fundamentals and system settings & User, group, and role management

  • Map the Jira Cloud admin navigation paths for global settings, system settings, and application access.

  • Create 6 sandbox users and 3 groups, then assign application access and global permissions per group.

  • Configure at least two global permission entries and verify effective access by logging in as each test user.

  • Distinguish which settings a Cloud admin controls directly versus which are Atlassian-managed (mail, attachments, timeouts).

Your checkpoint

A one-page admin cheat sheet listing navigation path, location, and default value for 15 global/system settings, plus a group-to-permission mapping table.

Week 2

Project configuration and project types

  • Create one team-managed and one company-managed project from the same template and list the scheme-level differences.

  • Configure project details, project lead, default assignee, and project role membership in the company-managed project.

  • Swap a project's issue type scheme, workflow scheme, and permission scheme, recording what changes when a scheme is shared.

  • Archive and restore a project to confirm the effect on issues and scheme associations.

Your checkpoint

A verified comparison table of team-managed versus company-managed capabilities (schemes, permissions, sharing, admin delegation) with at least 10 rows confirmed in your sandbox.

Week 3

Issue types, fields, screens, and field configurations

  • Create two custom fields (a select list and a number field) and set required versus optional rules in the field configurations.

  • Build a custom screen and screen scheme, then map create, edit, and view operations for two issue types.

  • Assemble a field configuration scheme that hides a field on one issue type while showing it on another, then verify in the UI.

  • Configure field contexts so one select-list field offers different options across two projects.

Your checkpoint

A working issue type, screen scheme, and field configuration scheme set applied to a project, plus a written map of which field appears on which screen per issue type.

Week 4

Permission schemes, project roles, and issue-level security

  • Build a custom permission scheme granting Create/Edit/Transition to one project role and nothing to a second role, then verify with two test users.

  • Test the Anyone, Application access, and project role grantees and document the most-permissive-wins rule with evidence.

  • Create an issue security scheme with two levels tied to different groups or roles, then confirm visibility as a non-member.

  • Compare permission inheritance through project roles versus groups and state when each is the right choice.

Your checkpoint

A permission matrix covering 5 roles by 12 permissions, plus a tested issue security scheme with a written access result for 3 users.

Week 5

Workflows, transitions, and status configuration

  • Create a custom workflow with 5 statuses, 6 transitions, and correct status categories, then associate it through a workflow scheme.

  • Add a condition, a validator, and a post function (field update) to two transitions and verify each blocks or fires as intended.

  • Add a transition screen and a global transition, then map statuses to board columns to confirm the mapping holds.

  • Publish a draft workflow change and confirm existing issues follow the updated workflow.

Your checkpoint

An end-to-end transition test log: 8 transitions run by 2 users with expected versus actual results for every condition and validator.

Week 6

Automation rules and administrative efficiency

  • Build 4 automation rules (auto-assign, scheduled field update, comment trigger, status-change notification) and verify each in the audit log.

  • Use smart values and a JQL condition inside at least one rule and confirm the branch and condition logic executes correctly.

  • Configure one scheduled rule and one event-driven rule, then state how trigger scope changes what the rule can act on.

  • Bulk-edit a set of issues and import a CSV of new issues, then verify field mapping and capture any import errors.

Your checkpoint

A rule catalogue of 4 working automation rules with trigger, condition, action, and audit-log evidence of a successful run.

Week 7

Notifications, email, and communication settings

  • Configure a notification scheme and trigger events to confirm which roles receive which emails.

  • Adjust one user's notification preferences and compare the delivered mail against the scheme-driven default.

  • Document where notifications can be suppressed at the user level versus the admin level, including reply-to and own-change settings.

  • Re-test the weakest domain from weeks 1-6 and log every objective you still miss.

Your checkpoint

A notification event-to-recipient table for one project plus a ranked list of your 10 weakest objectives with a fix action for each.

Week 8

Workflows, transitions, and status configuration & Permission schemes, project roles, and issue-level security

  • Complete two full-length timed practice exams and score each attempt by domain.

  • Re-run every hands-on deliverable from weeks 1-7 that is tied to a domain scored below 80%.

  • Recite from memory the permission hierarchy order and the rules governing shared versus dedicated workflow schemes.

  • Condense all prior deliverables into a single final review sheet covering traps and scheme dependencies.

Your checkpoint

A domain-score table from two mock exams showing every domain at or above 80%, plus a one-page final review sheet.

Milestones

Week 2: Both a team-managed and a company-managed project exist in the sandbox, and you can name the scheme types a team-managed project cannot use.

Week 4: You can trace a single permission from grantee to project role to user and correctly predict access for 3 test users before verifying it.

Week 6: A workflow with conditions, validators, and post functions runs end to end, and 4 automation rules show successful audit-log runs.

Week 8: Two timed mocks scored by domain, with every domain at or above 80% and no unaddressed gap on the final review sheet.