PSBD Security Guard Exam flashcards

32 cards. Read the term and the definition here. The deck at the top of this page is optional.

Citizen's arrest authority

A security guard, as a private citizen, may arrest only for an indictable offence or an offence committed in their presence, and must hand the person to police promptly.

Reasonable force test

Force is lawful only if necessary for a lawful purpose and proportionate to the threat; it is judged on the guard's honest and reasonable belief at the time.

Duty of care meaning

A legal obligation to act reasonably toward persons on site, including warning of hazards, summoning help and avoiding foreseeable harm.

Four elements of negligence

A successful negligence claim requires a duty of care, a breach of that duty, causation linking the breach to harm, and actual damage.

Licensing requirement

Private security legislation requires individuals to hold a valid licence for the licensed activity; working without one is a criminal offence.

Theft definition

Dishonest appropriation of property belonging to another with the intention of permanently depriving the owner; suspicion alone does not prove it.

Chain of custody

A documented record of every transfer of seized evidence, showing who held it, when, where and why, from seizure to police handover.

Assignment instructions

Post orders defining duties, patrol routes, key control, escalation contacts and reporting requirements; they are followed unless unlawful.

Shift handover record

A signed briefing covering incidents, keys, equipment, outstanding tasks and site status, completed by both outgoing and incoming guards.

Radio message protocol

Identify the unit, state the location, state the problem and request the resource; keep transmissions brief and use plain language.

Three authentication factors

Something you know, something you have and something you are; combining two factors gives stronger access assurance.

Tailgating definition

An unauthorised person following an authorised person through a controlled door; countered by one-person-per-swipe rules and staff challenge.

Pass validity check

A pass is valid only if it matches the person, the permitted area, the time window and any escort requirement; expired passes are refused.

Emergency egress rule

Access-controlled doors must fail safe or open freely in the direction of escape so that nobody is trapped during an evacuation.

Random patrol rationale

Unpredictable timing and routes deter offenders better than fixed routines because the guard's presence cannot be planned around.

Head-to-toe description

A structured description covering sex, age, height, build, hair, complexion, clothing, distinguishing marks and direction of travel.

Contemporaneous notes

Notes written at the time or as soon as possible, in ink, timed, signed, and corrected only by a single line-through with initials.

Emergency priority order

Life safety first, then incident stabilisation, then property protection, and finally preservation of the scene for investigation.

Bomb threat checklist

A form recording the caller's exact words, voice, background noise, time and questions asked, completed while keeping the caller talking.

Assembly point roll call

A count of evacuated persons at the designated assembly point, with results reported to the fire service incident commander.

Fire triangle

The three elements needed for combustion are fuel, oxygen and heat; removing any one of them prevents or extinguishes fire.

PASS extinguisher technique

Pull the pin, Aim at the base of the fire, Squeeze the handle and Sweep side to side until the fire is out.

Fire door rule

Fire doors must be self-closing, unobstructed and never wedged open, because they compartment fire and smoke for a rated period.

Five steps of risk assessment

Identify hazards, decide who may be harmed, evaluate and control the risks, record the findings, and review and update.

Control hierarchy order

Eliminate, substitute, engineering controls, administrative controls, then personal protective equipment as the last line of defence.

Manual handling technique

Assess the load, keep it close, bend the knees, keep the back straight, avoid twisting, and use aids or a second person.

Active listening

Giving full attention, not interrupting, reflecting back the key point and confirming understanding before taking action.

De-escalation language

Using the person's name, speaking slowly and quietly, offering choices and avoiding blame or argument to reduce tension.

Service recovery steps

Acknowledge the problem, apologise for the experience, act to resolve it, and follow up to confirm the person is satisfied.

Reaction distance

The gap a guard keeps from a potentially violent person, allowing time to react, disengage or call for assistance.

Positional asphyxia risk

A fatal risk from pressure on the neck or chest or from restraint positions that restrict breathing; place the subject in a recovery position.

Post-incident use of force record

A factual account stating the reason for force, the force used, its duration, the subject's response and any injury sustained.