APMG Change Practitioner case studies
APMG Change Practitioner · Put your knowledge to work in context.
APMG International is a certification and assessment body whose portfolio covers project management, agile and lean, cyber security, IT service management, leadership and business, public-private partnerships, and change management. Its site lists a Change Management certification among its featured certifications and describes its change portfolio as preparing teams to manage the human side of transformation; APMG also publishes a dedicated Change Manager job role page, which points to the audience the credential serves - people who lead, sponsor or support organisational change, including change leads, HR and transformation professionals, project and programme managers, and consultants brought in to deliver change. The subject matter normally studied spans the individual and organisational sides of change, stakeholder strategy, communication and engagement, and the practical application of change approaches on live initiatives. Practitioner level assumes prior knowledge, so most candidates complete Foundation study first and then shift to applying the material to realistic scenarios rather than reciting models. The APMG Change Practitioner case studies are 5 cases and about 2,121 words.
1The Legacy Spreadsheet Workarounds
Northgate Finance is replacing its spreadsheet-based forecasting process with a new ERP planning module in six weeks. The 14-person analyst team has an average tenure of nine years.
438 words, about 2 min2Two Programmes, One Middle-Manager Bottleneck
Westmere Council is a 2,000-person public body. It is simultaneously implementing a new regulatory compliance programme (mandatory, fixed deadline) and a 'digital-first' agile transformation.
425 words, about 2 min3The Respected Consultant Who Calls It Waste
Aiden's Hospital is introducing a new electronic rostering system across 12 wards. The clinical directors are sceptical, believing it will reduce flexibility.
423 words, about 2 min4Frontline Communication Without Email
FreshMart is rolling out a new customer service model to 350 stores. The previous change failed because store managers heard about it from customers.
413 words, about 2 min5Rescuing a Stalled Digital Claims Transformation
Meridian Insurance has spent 18 months and £2.4m on a digital claims transformation. Adoption of the new workflow is 40% among claims handlers; many continue to use the old system 'just in case'.
422 words, about 2 min