APMG Change Practitioner study guide
APMG Change Practitioner · Work through your exam, one topic at a time.
APMG International is a certification and assessment body whose portfolio covers project management, agile and lean, cyber security, IT service management, leadership and business, public-private partnerships, and change management. Its site lists a Change Management certification among its featured certifications and describes its change portfolio as preparing teams to manage the human side of transformation; APMG also publishes a dedicated Change Manager job role page, which points to the audience the credential serves - people who lead, sponsor or support organisational change, including change leads, HR and transformation professionals, project and programme managers, and consultants brought in to deliver change. The APMG Change Practitioner study guide has 5 sections and about 1,551 words.
01Change and the Individual
Organisational change happens to people, and people move at different speeds. Learn the change curve , adapted from Kübler-Ross: shock, denial, frustration or anger, bargaining or exploration, depression, then acceptance.
320 words, about 2 min02Change and the Organisation
Organisational change is shaped by culture, structure, systems, rewards and power. Schein's culture model has three levels: artefacts (visible behaviour and symbols), espoused values (what people say matters), and basic assumptions (what people actually believe).
294 words, about 1 min03Stakeholder Strategy
Stakeholder strategy starts with identification: who is affected, who influences, who supplies resources, and who can block. Separate primary stakeholders (essential to delivery) from secondary ones, and internal from external groups.
316 words, about 2 min04Communication and Engagement
Communication is the vehicle; engagement is the outcome. A communication plan specifies audience, key message, sender, channel, timing and feedback mechanism.
314 words, about 2 min05Change Management Practice
Change management practice is a structured discipline that runs alongside project delivery. The lifecycle typically covers identifying the change, assessing impact and readiness, designing the approach, planning, implementing and sustaining.
307 words, about 2 min