ACP-620 study guide
ACP-620 · Work through your exam, one topic at a time.
The Atlassian Certified Professional Jira Administrator credential, exam code ACP-620, is a vendor certification for people who run Jira Data Center or Server day to day: administrators, platform owners, and consultants who configure rather than merely use the product. It validates that you can design schemes, build workflows, control permissions, and troubleshoot the shared configuration layer that every project inherits. The ACP-620 study guide has 8 sections and about 2,462 words.
01Jira Application Administration, Configuration, and System Settings
Application administration is about the settings that apply instance-wide before any project exists. A candidate should be fluent in the distinction between global settings (general configuration, look and feel, application links, mail, advanced settings, audit log) and project-scoped settings .
335 words, about 2 min02Project Configuration and Project Administration
A Jira project is a bundle of references: an issue type scheme , a workflow scheme , a field configuration scheme , a screen scheme , a permission scheme , a notification scheme , and an issue security scheme . Project administration is largely about understanding these shared objects and how changes propagate.
317 words, about 2 min03Issue Types, Fields, Screens, and Field Configurations
This domain is a chain of references that candidates must be able to trace end to end: issue type → field configuration (which fields exist and whether they are required or optional) → field configuration scheme (maps issue types to field configurations) → screen (which fields are visible during create, edit, and view) → screen scheme (maps operations to screens) → issue type screen scheme (maps issue types to screen schemes). A field can be present in the field configuration but absent from the screen, in which case users never see it even though it is "on" the issue type.
330 words, about 2 min04Workflows, Transitions, Conditions, Validators, and Post Functions
A workflow is a set of statuses connected by transitions . Each transition can carry three kinds of logic: conditions (who may execute it), validators (what must be true for it to succeed), and post functions (what happens after it succeeds).
318 words, about 2 min05User Management, Groups, Roles, and Permission Schemes
Access in Jira flows through layers: users belong to groups ; groups receive global permissions and can be referenced in project roles ; project roles receive project permissions via the permission scheme. Candidates must be able to explain why a user can or cannot perform an action by walking these layers.
288 words, about 1 min06Jira Automation, Notifications, and Event-Driven Behavior
Jira automation rules consist of a trigger (what starts the rule), optional conditions (should it continue?), and actions (what it does). Triggers include issue created, transitioned, field changed, scheduled, and incoming webhook.
305 words, about 2 min07Data Management, Import/Export, and Integrity
Data management covers import/export , backup , and integrity checks . Jira supports CSV import (with field mapping), JSON backup restore, and project import from other trackers.
291 words, about 1 min08Application Integration, Linking, and Jira Ecosystem
Integration covers application links , webhooks , REST API , issue linking , and marketplace apps. Application links establish trust between Jira and another application (often another Atlassian product) and enable features like shared user directories or cross-product linking.
278 words, about 1 min