ACP-620 study materials
ACP-620 study resources

ACP-620 study plan

ACP-620 · Give each week a clear focus.

8 weeks · About 6 hours per week

Week 1

Jira Application Administration, Configuration, and System Settings

  • Configure and compare global settings such as application properties, default user time zone, and attachment size limits in a sandbox site.

  • Trace how a system setting change propagates to project and issue behavior by testing it against at least three sample issues.

  • Diagram the relationship between global permissions, project permissions, and issue-level security in a one-page reference you can redraw from memory.

  • Audit the administration menu structure and record every setting you cannot yet explain in a running gap list.

Your checkpoint

A one-page annotated map of Jira global settings with 15 settings, their default values, and the observable effect of changing each.

Week 2

Jira Application Administration, Configuration, and System Settings

  • Configure mail handlers, incoming and outgoing mail, and verify a test message round-trip in the sandbox.

  • Set up and interpret logging levels and the support zip / system diagnostics tools to diagnose a deliberately broken configuration.

  • Explain and demonstrate how application links and general configuration interact with base URL and indexing.

  • Re-run the gap list from week 1 and close at least five items with hands-on verification.

Your checkpoint

A written troubleshooting log of three intentionally broken settings, each with the symptom observed, diagnostic tool used, and fix applied.

Week 3

Project Configuration and Project Administration

  • Create three projects using different templates and compare the resulting schemes each template assigns.

  • Configure project-level settings including project category, project lead, default assignee, and issue security.

  • Map the scheme-sharing model by building a table of which projects share which permission, notification, and issue type schemes.

  • Demonstrate how changing a shared scheme affects multiple projects, then restore the original state.

Your checkpoint

A scheme-sharing matrix covering at least four projects and all scheme types, with a short note on the blast radius of editing a shared scheme.

Week 4

Issue Types, Fields, Screens, and Field Configurations

  • Build a custom field of each major type and record where each type is and is not usable in screens and contexts.

  • Configure field contexts and field configuration schemes to make one field required in one project and optional in another.

  • Design and assemble a screen scheme covering create, edit, and view operations, then verify the behavior per issue operation.

  • Explain issue type schemes and demonstrate moving an issue type between projects without orphaning issues.

Your checkpoint

A working field configuration scheme applied to two projects that produces different required/optional behavior for the same custom field, documented with screenshots described in text.

Week 5

Workflows, Transitions, Conditions, Validators, and Post Functions

  • Build a workflow from scratch with at least five statuses, including a global transition and a self-loop.

  • Add and test a condition, a validator, and a post function on the same transition and explain evaluation order.

  • Configure a post function that updates a field and one that fires an event, then verify the resulting notification and history entry.

  • Use the workflow designer and the text/diagram views to audit an existing workflow for unreachable statuses.

Your checkpoint

An exported workflow definition plus a test log showing five transitions exercised with pass and fail cases for each condition and validator.

Week 6

User Management, Groups, Roles, and Permission Schemes & Jira Automation, Notifications, and Event-Driven Behavior

  • Design a permission scheme from a written requirements list, using groups, project roles, and single users appropriately.

  • Demonstrate the difference between a group and a project role by changing membership and observing access changes.

  • Configure an automation rule with a trigger, a condition, and an action, and verify it fires only under intended conditions.

  • Set up a notification scheme and confirm which events reach which recipients, including a suppressed case.

Your checkpoint

A permission scheme plus automation rule that together enforce one business rule end to end, with a test matrix of at least six allow/deny scenarios.

Week 7

Data Management, Import/Export, and Integrity & Application Integration, Linking, and Jira Ecosystem

  • Perform a CSV import into a sandbox project and reconcile field mapping, date formats, and user attribution.

  • Export project data and verify integrity by comparing issue counts and key field values before and after.

  • Configure an issue link type and demonstrate linking behavior plus the effect on search and reporting.

  • Set up one integration touchpoint such as a webhook or incoming mail channel and confirm the payload reaches Jira.

Your checkpoint

An import and export reconciliation report showing record counts, mapped fields, and every discrepancy found with its resolution.

Week 8

Jira Application Administration, Configuration, and System Settings & Workflows, Transitions, Conditions, Validators, and Post Functions

  • Re-take a timed practice set weighted to the heaviest domains and log every missed question by domain.

  • Re-teach your three weakest objectives from memory on a blank page, then verify against documentation.

  • Rebuild one workflow and one permission scheme from scratch under time pressure without notes.

  • Consolidate the running gap list into a final one-page cheat sheet of facts you repeatedly missed.

Your checkpoint

A scored practice exam summary with per-domain accuracy and a final one-page cheat sheet limited to previously missed facts.

Milestones

Week 2: Can explain and demonstrate 15 global settings and diagnose three broken configurations using Jira's own diagnostic tools without notes.

Week 4: Can predict, before testing, whether a given custom field will appear and be required on a given project's create screen.

Week 6: Can answer any allow/deny access question by tracing user, group, role, and permission scheme in under two minutes.

Week 8: Scores at least 80 percent overall with no single domain below 70 percent on a timed practice set.