Licensee & Approved Manager Liquor Training study materials
Licensee & Approved Manager Liquor Training study resources

Licensee & Approved Manager Liquor Training case studies

Licensee & Approved Manager Liquor Training · Put your knowledge to work in context.

The Licensee and Approved Manager Liquor Training credential relates to the training, competency cards and learning resources that Liquor & Gaming NSW provides for people working in the NSW liquor and gaming industry. Liquor & Gaming NSW describes itself as responsible for regulating liquor, wagering, gaming, and registered clubs in NSW, and as committed to partnering with industry to support business and keep communities safe. The training sits within that wider regulatory framework, alongside liquor licensing, gaming regulation and sound regulation. It is intended for people who hold, or intend to hold, licensee or approved manager responsibilities in licensed venues and registered clubs, and for industry participants who need to understand their compliance obligations. The Licensee & Approved Manager Liquor Training case studies are 5 cases and about 2,166 words.

1

Late-night noise complaint at a licensed restaurant

You are the approved manager of a 120-seat restaurant with a liquor licence that permits service until 11:00 pm. The restaurant is located in a mixed-use area, with residential apartments directly above.

484 words, about 2 min
2

Gaming machine payout dispute

You are the approved manager of a hotel with 20 gaming machines. The hotel's gaming licence allows operation until 2:00 am.

464 words, about 2 min
3

Training records and staff competency

You are the approved manager of a licensed club. The club has 30 staff members, including 10 who serve alcohol.

390 words, about 2 min
4

Underage patron with fake ID

You are the approved manager of a busy nightclub. On a Saturday night, a patron presents an ID that appears to be a driver's licence showing they are 22 years old.

410 words, about 2 min
5

Gaming room access and self-exclusion

You are the approved manager of a pub with a gaming room that operates 18 gaming machines. The pub has a self-exclusion program where patrons can voluntarily ban themselves from the gaming room.

418 words, about 2 min