HSC Tourism, Travel and Events (VET) study materials
HSC Tourism, Travel and Events (VET) study resources

HSC Tourism, Travel and Events (VET): Event Coordination and Operations

HSC Tourism, Travel and Events (VET) · Work through your exam, one topic at a time.

All guide sections

Event Coordination and Operations

The event lifecycle

Events run through concept, feasibility, planning, delivery and evaluation. Know the event brief (purpose, audience, budget, date, venue, outcomes) and the scope statement that prevents creep. A program runs on a critical path: some tasks must finish before others start. Identify dependencies and the long-lead items - venue, permits, speakers, major suppliers - that drive the timeline.

Operational plans

Candidates must understand floor plans and site plans, bump-in and bump-out schedules, run sheets, production schedules and call sheets. A run sheet sequences minute-by-minute activity; a call sheet tells people where and when to be. Staffing plans cover roles, ratios, briefings and rostering. Supplier management includes contracts, deliverables, insurance certificates and contingency suppliers.

Risk, safety and crowd management

Every event plan carries a risk register, emergency evacuation plan, first aid provision, security plan and communications plan (radio channels, escalation). Crowd management covers ingress, egress, capacity limits, queue design and accessible viewing.

Budget and evaluation

Track committed versus actual spend, and know registration, ticketing, sponsorship and merchandise as revenue lines. Post-event evaluation uses attendance data, feedback, debrief notes and budget variance.

Traps: confusing a run sheet with a project plan; forgetting bump-in and bump-out time in venue hire; omitting contingency in the budget; treating a sponsor as a supplier.

Worked rule of thumb

The reverse timeline: start from the event date and work backwards, placing long-lead items first and marking every dependency.