Information Technology and Digital Competence
Competences required
Candidates must handle office software (word processing, spreadsheets, presentations), electronic documents and electronic signatures, e-government portals, and basic information security. Learn the structure of an electronic document under Bulgarian law: the electronic signature (qualified versus advanced versus simple), the electronic timestamp, and the requirement that an electronic administrative document be signed with a qualified electronic signature to have the effect of a paper document. Know the e-government services: electronic identification, the single portal for e-services, electronic delivery of administrative acts, and the registers. On security, master password hygiene, phishing recognition, the principle of least privilege, encryption, backup, and the rules on personal data protection under the GDPR. Understand that an electronic document must be readable, retain its integrity, and be stored in a format that preserves it.
Traps
Questions confuse the levels of electronic signature, or assume that a scanned paper document is an electronic document (it is an image unless signed electronically). Watch for phishing scenarios where the sender looks official.
Worked example
A scanned PDF sent by email without a qualified electronic signature is not an electronic document with legal effect; it is a copy.
Rule of thumb
Before clicking a link, verify the sender domain; before signing, verify the certificate.