BICSI RTPM study materials
BICSI RTPM study resources

BICSI RTPM key terms

BICSI RTPM · Get comfortable with the vocabulary.

Project Charter

A document authorized by the project sponsor that formally starts the project and grants the project manager authority to apply organizational resources to project activities.

Related: Project Sponsor, Scope Statement
Project Sponsor

The person or group providing financial and political backing for the project, approving major changes, and removing obstacles beyond the project manager's control.

Related: Project Charter, Stakeholder Register
Scope Statement

A written description of the project's deliverables, boundaries, and acceptance criteria that clarifies exactly what work is and is not included.

Related: Work Breakdown Structure, Scope Creep
Work Breakdown Structure (WBS)

A hierarchical decomposition of the total project scope into smaller, manageable work packages that can be estimated, scheduled, and assigned.

Related: Work Package, Scope Statement
Work Package

The lowest level of a work breakdown structure, small enough to estimate cost and duration and to assign to a single accountable owner.

Related: Work Breakdown Structure (WBS), Activity Duration Estimate
Scope Creep

Uncontrolled, gradual expansion of project scope without corresponding adjustments to time, cost, or resources, usually caused by unmanaged change requests.

Related: Change Control Board, Scope Statement
Change Control Board (CCB)

A formal group of stakeholders who review, evaluate, approve, or reject proposed changes to the project baseline and communicate decisions to affected parties.

Related: Change Request, Scope Creep
Change Request

A formal document proposing modification to a project component such as scope, schedule, cost, or quality, which must be logged and dispositioned.

Related: Change Control Board (CCB), Baseline
Baseline

An approved, frozen version of scope, schedule, or cost used as a reference point for measuring and reporting project performance against plan.

Related: Change Request, Earned Value Management
Stakeholder Register

A living document identifying each stakeholder, their role, interests, influence, and communication needs, used to plan engagement throughout the project life cycle.

Related: Communications Management Plan, Project Sponsor
Communications Management Plan

A plan defining who receives what information, in what format, how often, and through which channels, plus escalation paths for project issues.

Related: Stakeholder Register, Issue Log
Issue Log

A record of open problems, concerns, and disputes affecting the project, including owner, status, and resolution target dates for tracking and escalation.

Related: Risk Register, Communications Management Plan
Risk Register

A tool listing identified risks with their probability, impact, score, owner, and planned response, reviewed and updated throughout the project.

Related: Risk Response, Issue Log
Risk Response

A planned action to address an identified risk, such as avoiding, mitigating, transferring, accepting, or exploiting it, with an assigned owner.

Related: Risk Register, Contingency Reserve
Contingency Reserve

Time or money set aside in the approved baseline to cover known risks that have been identified and analyzed, controlled by the project manager.

Related: Risk Response, Management Reserve
Management Reserve

Budget held outside the cost baseline for unanticipated work within project scope, released only through formal approval, typically by the sponsor.

Related: Contingency Reserve, Cost Baseline
Cost Baseline

The approved, time-phased project budget excluding management reserve, against which actual expenditures and cost performance are measured and reported.

Related: Management Reserve, Earned Value Management
Earned Value Management (EVM)

A technique comparing planned value, earned value, and actual cost to measure schedule and cost performance and forecast final project outcomes.

Related: Cost Baseline, Critical Path Method
Critical Path Method (CPM)

A scheduling technique identifying the longest dependent sequence of activities, which determines the shortest possible project duration and has zero total float.

Related: Total Float, Gantt Chart
Total Float

The amount of time an activity can be delayed without delaying the project completion date, calculated as late start minus early start.

Related: Critical Path Method (CPM), Schedule Compression
Schedule Compression

A technique to shorten project duration without reducing scope, either by overlapping activities (fast tracking) or adding resources (crashing).

Related: Total Float, Milestone
Gantt Chart

A horizontal bar chart displaying scheduled activities against a calendar timeline, showing durations, dependencies, and progress at a glance.

Related: Critical Path Method (CPM), Milestone
Milestone

A significant point or event in the project with zero duration, used to mark completion of a phase, deliverable, or contractual obligation.

Related: Gantt Chart, Phase Gate
Phase Gate

A formal review checkpoint at the end of a project phase where stakeholders decide whether to proceed, pause, or terminate the work.

Related: Milestone, Lessons Learned
Lessons Learned

Documented knowledge from project experience, capturing what worked and what did not, so future teams can repeat successes and avoid repeated mistakes.

Related: Phase Gate, Closeout
Closeout

The final project process of verifying deliverable acceptance, releasing resources, settling contracts, archiving records, and obtaining formal sign-off.

Related: Lessons Learned, Punch List
Punch List

A record of minor incomplete or defective items identified during inspection that must be corrected before final acceptance of the work.

Related: Closeout, Quality Assurance
Quality Assurance

The planned, systematic activities that ensure project processes are being followed correctly so that deliverables meet defined quality requirements.

Related: Quality Control, Punch List
Quality Control

The process of monitoring and measuring specific deliverable results against quality standards and recording findings to verify acceptance.

Related: Quality Assurance, Acceptance Criteria
Acceptance Criteria

The measurable conditions a deliverable must satisfy to be approved by the customer or sponsor, agreed before work begins.

Related: Quality Control, Scope Statement
RACI Matrix

A responsibility chart showing, for each task, who is Responsible, Accountable, Consulted, and Informed, clarifying roles and preventing ownership gaps.

Related: Stakeholder Register, Work Package
Procurement

The process of acquiring goods or services from outside vendors, including planning, soliciting, selecting, contracting, and administering supplier agreements.

Related: Request for Proposal, Service Level Agreement
Request for Proposal (RFP)

A formal solicitation document describing project requirements and asking prospective vendors to submit detailed technical and pricing proposals.

Related: Procurement, Statement of Work
Statement of Work (SOW)

A document describing the work to be performed under a contract, including deliverables, schedule, standards, and acceptance terms.

Related: Request for Proposal (RFP), Service Level Agreement
Service Level Agreement (SLA)

A contract clause or document defining measurable performance levels a vendor must meet, such as response times, uptime, and remedies for shortfalls.

Related: Procurement, Statement of Work
Resource Leveling

A scheduling technique that adjusts start and finish dates to resolve resource overallocation, often extending the project duration beyond the original plan.

Related: Critical Path Method (CPM), Schedule Compression
Triple Constraint

The interdependent trade-off among scope, time, and cost, where changing one element typically requires adjusting at least one of the others.

Related: Baseline, Scope Creep
Project Life Cycle

The sequence of phases a project passes through from initiation to closure, with each phase producing defined outputs and requiring approval to proceed.

Related: Milestone, Closeout