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BOMI FMA practice questions

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Question 1Facilities management core curriculum (official domain list and weights not published in source)

What is the primary purpose of a preventive maintenance program in a commercial facility?

  1. To service equipment on a scheduled basis before failures occur Correct answer.
  2. To reduce the number of building occupants during service hours
  3. To repair equipment only after a breakdown is reported
  4. To replace all building systems at fixed intervals regardless of condition

Explanation

Preventive maintenance is planned, calendar- or usage-based servicing intended to keep equipment reliable and avoid unplanned failures. It relies on schedules and inspections rather than waiting for breakdowns. This approach extends asset life and controls operating cost.

Question 2Facilities management core curriculum (official domain list and weights not published in source)

A facility manager is building a work order system. Which element most directly allows tracking of labor hours against a specific task?

  1. A floor plan drawing set
  2. A time and materials record linked to the work order number Correct answer.
  3. A vendor contact list
  4. A list of building occupants

Explanation

Labor tracking requires recording hours and costs against a unique work order identifier so that effort can be attributed to the task. Vendor lists, drawings, and occupant rosters do not capture time spent. Linking time and materials records to the work order creates an auditable cost history.

Question 3Facilities management core curriculum (official domain list and weights not published in source)

Which document typically defines the scope, service levels, and responsibilities between a facility owner and an outsourced service provider?

  1. A service level agreement Correct answer.
  2. A material safety data sheet
  3. A purchase requisition
  4. A certificate of occupancy

Explanation

A service level agreement sets measurable performance expectations, scope, and responsibilities between the parties. It is the core contract instrument for outsourced facility services. Requisitions, safety sheets, and occupancy certificates serve unrelated purposes.

Question 4Facilities management core curriculum (official domain list and weights not published in source)

Under a gross lease arrangement for a multi-tenant office building, which cost is typically borne by the landlord rather than recovered from tenants?

  1. Base building structural repairs Correct answer.
  2. Utilities consumed by tenant suites
  3. Janitorial service for common areas
  4. Property taxes for the building

Explanation

In a gross lease the landlord pays operating expenses from the rent collected, and structural or base building obligations generally remain with the owner. Recoverable items such as taxes, common area cleaning, and tenant utilities are handled differently depending on lease language. Structural repair is a core owner obligation.

Question 5Facilities management core curriculum (official domain list and weights not published in source)

A chiller plant shows rising condenser water temperatures while the cooling tower fans run at full speed. Which is the most likely cause to investigate first?

  1. A failed fire alarm panel
  2. Fouled condenser tubes or reduced tower airflow Correct answer.
  3. Low domestic water pressure on upper floors
  4. Incorrect parking lot lighting schedule

Explanation

High condenser water temperature with fans at full speed points to heat rejection problems such as fouled tubes, blocked fill, or restricted airflow. These conditions reduce the plant's ability to reject heat. Fire alarm, domestic water, and lighting issues are unrelated systems.

Question 6Facilities management core curriculum (official domain list and weights not published in source)

What does a life cycle cost analysis compare when evaluating replacement of a rooftop unit?

  1. Initial cost plus operating, maintenance, and disposal costs over the study period Correct answer.
  2. The number of service calls logged in the past month
  3. Only the initial purchase price of each option
  4. The resale value of the building at the end of the year

Explanation

Life cycle cost analysis totals acquisition, energy, maintenance, and end-of-life costs over a defined horizon so alternatives can be compared fairly. Looking only at first cost ignores long-term operating impact. The method supports defensible capital decisions.

Question 7Facilities management core curriculum (official domain list and weights not published in source)

Which practice best supports indoor air quality in an occupied office building?

  1. Sealing outdoor air dampers fully to save energy
  2. Scheduling regular filter changes and verifying outdoor air ventilation rates Correct answer.
  3. Disabling the building automation system overnight
  4. Increasing occupant density in open areas

Explanation

Adequate outdoor air ventilation and clean filters are foundational to acceptable indoor air quality. Sealing dampers or disabling controls undermines ventilation and can trap contaminants. Regular filter service keeps airflow and filtration performance within design intent.

Question 8Facilities management core curriculum (official domain list and weights not published in source)

A facility manager must respond to a water leak affecting a tenant's server room. What is the most appropriate first action?

  1. Isolate the water source and protect life safety and critical equipment Correct answer.
  2. Order replacement carpet and ceiling tiles
  3. Notify the insurance carrier before doing anything else
  4. Schedule a lease review meeting with the tenant

Explanation

Emergency response prioritizes stopping the source and protecting people and critical assets before documentation or restoration. Insurance notification and repairs follow once the situation is controlled. Immediate containment limits damage and downtime.

Question 9Facilities management core curriculum (official domain list and weights not published in source)

Which metric best expresses how much of the total available operating time a piece of equipment was actually running or available?

  1. Cost per square foot
  2. Availability Correct answer.
  3. First pass yield
  4. Mean time to repair

Explanation

Availability measures uptime as a proportion of total scheduled time and reflects reliability plus maintainability. Mean time to repair measures restoration speed only. Yield and unit cost measure output quality and expense, not uptime.

Question 10Facilities management core curriculum (official domain list and weights not published in source)

What is the main function of a building automation system in a modern facility?

  1. Providing physical security screening at entrances
  2. Managing tenant lease accounting
  3. Storing human resources records
  4. Monitoring and controlling mechanical and electrical systems to maintain conditions and efficiency Correct answer.

Explanation

A building automation system supervises HVAC, lighting, and related equipment through sensors and control logic to hold setpoints and optimize energy use. It is not an accounting or HR platform. Its value lies in coordinated control and data trending.

Question 11Facilities management core curriculum (official domain list and weights not published in source)

A tenant requests after-hours HVAC service three evenings per week. How should the facility manager typically handle the cost?

  1. Bill it back under the lease's after-hours service provision Correct answer.
  2. Reduce the tenant's base rent permanently
  3. Charge it to all tenants through common area maintenance
  4. Absorb it entirely as a landlord courtesy

Explanation

After-hours service is normally addressed in the lease and billed to the requesting tenant, often at an hourly rate that recovers labor and energy. Spreading the cost to other tenants would be inequitable. Permanent rent reduction is not a service-charge mechanism.

Question 12Facilities management core curriculum (official domain list and weights not published in source)

Which item is a leading indicator of maintenance performance rather than a lagging one?

  1. Percentage of work orders completed as scheduled Correct answer.
  2. Number of equipment failures last quarter
  3. Count of emergency callouts in the prior period
  4. Total repair cost incurred last year

Explanation

Leading indicators reflect current practice and predict future outcomes, such as schedule compliance. Failure counts, repair costs, and past callouts describe results already realized. Managing leading indicators helps prevent future problems.

Question 13Facilities management core curriculum (official domain list and weights not published in source)

What is the purpose of a capital reserve study for a facility?

  1. To set tenant rent increases annually
  2. To forecast major repair and replacement costs and plan funding over time Correct answer.
  3. To record employee training completion
  4. To document daily custodial assignments

Explanation

A reserve study inventories major components, estimates remaining useful life, and projects funding needs for future replacement. It supports budgeting and avoids surprise capital shortfalls. It does not address routine custodial tasks or rent setting.

Question 14Facilities management core curriculum (official domain list and weights not published in source)

Which fire protection system requires periodic flow testing to confirm that water will reach sprinkler heads at adequate pressure?

  1. Emergency voice notification speakers
  2. Portable fire extinguishers
  3. Exit signage
  4. The automatic sprinkler system and its supply Correct answer.

Explanation

Sprinkler systems depend on adequate water supply and pressure, verified through main drain and flow tests. Extinguishers, signage, and notification devices do not involve water flow verification. Regular testing confirms the system will perform as designed.

Question 15Facilities management core curriculum (official domain list and weights not published in source)

A facility has recurring complaints of hot and cold spots in an open office. Which investigation approach is most appropriate?

  1. Add space heaters at each complaint location
  2. Measure zone temperatures and airflow, then review control setpoints and sensor placement Correct answer.
  3. Immediately replace the entire air handling unit
  4. Reduce the ventilation rate to stabilize conditions

Explanation

Comfort complaints should be diagnosed with data on temperature, airflow, and control behavior before capital action. Sensor placement and setpoints often explain uneven conditions. Measurement avoids unnecessary replacement and preserves ventilation.

Question 16Facilities management core curriculum (official domain list and weights not published in source)

Which lease clause typically allows a landlord to recover a proportionate share of building operating expenses from tenants?

  1. The estoppel clause
  2. The casualty clause
  3. The operating expense pass-through clause Correct answer.
  4. The subordination clause

Explanation

An operating expense pass-through, often called an expense stop or recovery clause, lets the landlord bill tenants their share of building costs. Subordination, estoppel, and casualty clauses address lender priority, tenant certifications, and damage respectively. The recovery clause is the cost-sharing mechanism.

Question 17Facilities management core curriculum (official domain list and weights not published in source)

In space planning, what does the term usable area generally refer to?

  1. The area occupied by mechanical equipment only
  2. The area available for tenant occupancy excluding common areas Correct answer.
  3. The total area within the building's exterior walls
  4. The area of the parking structure

Explanation

Usable area is the space a tenant can actually occupy, excluding shared circulation and common areas. Gross area includes exterior walls and common space. Distinguishing the two matters for rent calculations and efficiency ratios.

Question 18Facilities management core curriculum (official domain list and weights not published in source)

Which action best reduces energy use from a legacy constant-volume air handling system during unoccupied hours?

  1. Scheduling the unit off or to setback conditions via the control system Correct answer.
  2. Disabling the economizer permanently
  3. Increasing fan speed continuously
  4. Opening all exterior doors

Explanation

Unoccupied scheduling with temperature setbacks cuts energy when spaces are empty. Running fans harder, opening doors, or disabling economizers increases consumption. Controls-based scheduling is a low-cost efficiency measure.

Question 19Facilities management core curriculum (official domain list and weights not published in source)

A facility manager is comparing two janitorial vendors. Which evaluation criterion most directly reflects service quality assurance?

  1. The number of years the vendor has existed
  2. The vendor's marketing materials
  3. Documented inspection scores and response times to corrective requests Correct answer.
  4. The vendor's office location

Explanation

Quality assurance is demonstrated through measurable inspection results and responsiveness to deficiencies. Location, longevity, and marketing do not prove service performance. Documented scores allow objective comparison and contract enforcement.

Question 20Facilities management core curriculum (official domain list and weights not published in source)

What is the primary role of a computerized maintenance management system?

  1. Providing fire suppression activation
  2. Controlling elevator travel between floors
  3. Regulating domestic water temperature
  4. Managing work orders, assets, and maintenance history in a central database Correct answer.

Explanation

A CMMS stores asset records, work orders, schedules, and history so maintenance can be planned and analyzed. It is a management information tool, not a physical control device. Centralized records support reporting and decision-making.

Question 21Facilities management core curriculum (official domain list and weights not published in source)

A building's electrical demand peaks sharply each afternoon. Which measure most directly targets demand reduction?

  1. Running custodial equipment at peak hours
  2. Replacing all lighting with the same wattage
  3. Increasing simultaneous chiller startups
  4. Staggering equipment start times and shedding nonessential loads during peak periods Correct answer.

Explanation

Demand reduction involves spreading or shedding loads so peak draw is lower, which can cut demand charges. Simultaneous startups and peak-hour cleaning increase the peak. Load staggering targets the timing of consumption directly.

Question 22Facilities management core curriculum (official domain list and weights not published in source)

Which condition most strongly suggests that a facility should move a piece of equipment from reactive to planned maintenance?

  1. Failure history shows repeated unplanned breakdowns with high downtime cost Correct answer.
  2. The equipment is located in a basement
  3. The equipment is new and under warranty
  4. The equipment has a decorative enclosure

Explanation

Repeated failures with costly downtime indicate that planned or predictive maintenance would be economically justified. New warranty equipment and cosmetic or locational attributes do not by themselves signal a need to change strategy. Failure and cost data drive the decision.

Question 23Facilities management core curriculum (official domain list and weights not published in source)

A facility manager must justify a lighting retrofit to leadership. Which combination best supports a sound business case?

  1. Measured baseline energy use, projected savings, installed cost, and payback period Correct answer.
  2. Anecdotal complaints and a single vendor quote
  3. The age of the building only
  4. The number of fixtures in the building only

Explanation

A credible business case compares a measured baseline with projected savings against installed cost to derive payback and return. Anecdotes and single quotes lack rigor. Counting fixtures or citing building age alone does not quantify financial benefit.

Question 24Facilities management core curriculum (official domain list and weights not published in source)

A tenant's lease includes a base year expense stop. Building operating expenses rise above the base year. What is the tenant typically obligated to pay?

  1. A flat fee unrelated to actual expenses
  2. The full increase for the entire building
  3. Its proportionate share of expenses above the base year amount Correct answer.
  4. Nothing, because the stop caps all increases

Explanation

An expense stop fixes a base year amount; the tenant pays its proportionate share of increases above that base. The landlord absorbs costs up to the stop. This protects the tenant from pre-existing expense levels while sharing future growth.

Question 25Facilities management core curriculum (official domain list and weights not published in source)

During a power outage, a facility's emergency generator fails to start. Which maintenance deficiency is the most probable root cause to check first?

  1. The tenant directory signage
  2. The color of the generator enclosure
  3. The number of parking spaces on site
  4. Battery condition and the automatic transfer switch sequence Correct answer.

Explanation

Generator start failures commonly trace to weak batteries, fuel issues, or transfer switch sequencing. These are the components exercised in routine load tests. Cosmetic and unrelated site features cannot explain a start failure.

Question 26Facilities management core curriculum (official domain list and weights not published in source)

Which document typically defines the facility manager's authority to commit funds for building repairs?

  1. The building's certificate of occupancy
  2. The annual operating budget approved by ownership Correct answer.
  3. The equipment manufacturer's warranty booklet
  4. The vendor's standard service agreement

Explanation

Spending authority flows from the approved operating budget, which allocates funds by line item and sets limits within which the manager may commit money. Warranty documents and vendor contracts describe obligations but do not grant internal spending authority.

Question 27Facilities management core curriculum (official domain list and weights not published in source)

A facility manager wants a simple way to compare actual monthly utility spending against the plan. Which tool is most appropriate?

  1. A preventive maintenance schedule
  2. A space utilization floor plan
  3. A variance report comparing budgeted and actual costs Correct answer.
  4. An equipment inventory register

Explanation

A variance report lines up budgeted figures against actual figures for the same period, making overruns and savings visible. Maintenance schedules, inventories, and floor plans describe work and assets rather than financial performance.

Question 28Facilities management core curriculum (official domain list and weights not published in source)

Which term describes the ongoing cost of operating and maintaining a building after it is occupied?

  1. Operating expense Correct answer.
  2. Capital improvement
  3. Development fee
  4. Construction contingency

Explanation

Operating expenses are the recurring costs of running a facility, such as utilities, cleaning, and repairs. Capital improvements and construction-related charges are one-time investments rather than recurring operating costs.

Question 29Facilities management core curriculum (official domain list and weights not published in source)

What is the primary purpose of a preventive maintenance program?

  1. To perform servicing on a schedule before failures occur Correct answer.
  2. To repair equipment only after it breaks down
  3. To reduce the number of assets recorded in the inventory
  4. To eliminate the need for any maintenance records

Explanation

Preventive maintenance schedules routine servicing so that wear is addressed before it causes breakdowns, improving reliability and extending equipment life. Reactive repair and reduced recordkeeping are the opposite of its intent.

Question 30Facilities management core curriculum (official domain list and weights not published in source)

Which practice best protects the confidentiality of tenant information held by the facility team?

  1. Posting work orders on a shared public board
  2. Emailing tenant contact lists to all vendors
  3. Storing signed leases in an unlocked supply closet
  4. Limiting access to records on a need-to-know basis Correct answer.

Explanation

Restricting records to people who need them for their work is the core control for protecting confidential tenant data. Broad distribution or unsecured storage exposes information to unnecessary risk.

Question 31Facilities management core curriculum (official domain list and weights not published in source)

Which document should a facility manager consult first to confirm the rated capacity of a building's electrical service?

  1. The landscaping maintenance plan
  2. The janitorial services contract
  3. The employee parking roster
  4. The electrical single-line diagram and service records Correct answer.

Explanation

The single-line diagram and associated service records show the service entrance, panel ratings, and capacity of the electrical distribution. The other documents concern unrelated building services and staffing.

Question 32Facilities management core curriculum (official domain list and weights not published in source)

What does a facility condition assessment primarily produce?

  1. A prioritized list of deficiencies with estimated repair costs Correct answer.
  2. A marketing brochure for prospective tenants
  3. A schedule of employee shifts
  4. A list of approved cleaning chemicals

Explanation

A condition assessment surveys building systems, documents deficiencies, and estimates the cost to correct them so that capital and maintenance planning can be prioritized. It is not a marketing, staffing, or purchasing document.

Question 33Facilities management core curriculum (official domain list and weights not published in source)

Which record is most useful for tracing the service history of a specific rooftop unit?

  1. The tenant holiday calendar
  2. The lobby directory signage plan
  3. The building's parking allocation chart
  4. Its equipment asset record with linked work orders Correct answer.

Explanation

An asset record ties a specific unit to its maintenance and repair history through linked work orders, allowing trends and recurring faults to be reviewed. The other records contain no equipment service information.

Question 34Facilities management core curriculum (official domain list and weights not published in source)

A facility manager is drafting a request for proposals for elevator maintenance. Which element most improves the comparability of vendor bids?

  1. A note that response times will be negotiated after award
  2. A defined scope of work with required response times Correct answer.
  3. A request that each vendor choose its own scope
  4. A statement that pricing may be submitted in any format

Explanation

A common, clearly defined scope and measurable service levels let the manager compare bids on equal terms. Allowing each vendor to define its own scope or format makes the offers difficult to evaluate side by side.

Question 35Facilities management core curriculum (official domain list and weights not published in source)

A facility manager notices that the same air handler generates repeated corrective work orders each summer. What is the most appropriate response?

  1. Cancel the preventive tasks for all air handlers in the building
  2. Investigate root cause and adjust the maintenance strategy for that unit Correct answer.
  3. Continue issuing corrective work orders as complaints arise
  4. Remove the unit from the asset register to reduce reporting

Explanation

Recurring failures on one asset signal an unresolved root cause that should be investigated and addressed through a revised maintenance approach. Simply repeating repairs, hiding records, or cutting preventive work elsewhere does not resolve the underlying problem.

Question 36Facilities management core curriculum (official domain list and weights not published in source)

A facility manager must decide whether to repair or replace a chiller. Which analysis best supports the decision?

  1. Choosing replacement because the chiller is the oldest in the plant
  2. Deferring the choice until the chiller fails completely
  3. Comparing remaining life, repair cost, and future operating cost of each option Correct answer.
  4. Choosing the repair because it has the lowest immediate invoice

Explanation

A sound decision weighs remaining useful life, the cost of repair, and the operating cost and reliability of each path over time. Selecting purely on the lowest immediate invoice or age ignores efficiency, downtime, and future costs.

Question 37Facilities management core curriculum (official domain list and weights not published in source)

A facility manager is setting service levels for a new janitorial contract. Which approach produces the most enforceable agreement?

  1. Describing cleanliness only in general adjectives
  2. Leaving performance expectations to be agreed after the first year
  3. Defining measurable outcomes and inspection frequency in the contract Correct answer.
  4. Relying on verbal assurances from the vendor's sales representative

Explanation

Enforceable service levels specify measurable outcomes and how often performance will be inspected, giving both parties an objective basis for evaluation. Vague adjectives, deferred expectations, and verbal promises cannot be reliably measured or enforced.

Question 38Facilities management core curriculum (official domain list and weights not published in source)

A facility has a limited maintenance budget and several overdue tasks. Which criterion best helps prioritize the work?

  1. Risk to safety, compliance, and critical operations Correct answer.
  2. The alphabetical order of equipment names
  3. The age of the work order in the queue
  4. The personal preference of the technician assigned

Explanation

Prioritization should reflect the consequences of failure, so tasks that affect safety, regulatory compliance, or mission-critical operations come first. Queue age, naming, and personal preference do not reflect the seriousness of the risk.

Question 39Facilities management core curriculum (official domain list and weights not published in source)

Which practice most improves the accuracy of a facility's space inventory?

  1. Periodically verifying measured areas against floor plans and actual use Correct answer.
  2. Updating the inventory only when a new tenant signs a lease
  3. Relying on the original as-built drawings without field checks
  4. Estimating areas from memory during budget season

Explanation

Regular field verification against drawings and current occupancy keeps the space inventory aligned with reality as partitions and uses change. Updating only at lease events or trusting old drawings allows drift to accumulate.

Question 40Facilities management core curriculum (official domain list and weights not published in source)

A facility manager is preparing a business case for a building controls upgrade. Which set of measures best demonstrates value to leadership?

  1. The number of pages in the vendor's proposal
  2. The seniority of the installing technician
  3. Projected energy savings, payback period, and avoided maintenance cost Correct answer.
  4. The color scheme of the new control screens

Explanation

Leadership needs quantified financial and operational benefits, so projected savings, payback, and avoided costs form the core of a credible case. Presentation details and staff seniority do not demonstrate economic value.

Question 41Facilities management core curriculum (official domain list and weights not published in source)

A facility manager receives a complaint that a restroom has been out of supplies for two days. Which step best addresses the underlying service failure?

  1. Reduce the inspection frequency to save staff time
  2. Apologize and restock the supplies without further review
  3. Review the inspection and restocking records to find where the process broke down Correct answer.
  4. Blame the vendor in a building-wide notice

Explanation

Reviewing records shows whether inspections were missed, restocking was not completed, or reporting failed, which points to the correct fix. Restocking alone leaves the process defect in place, and reducing inspections would worsen the problem.

Question 42Facilities management core curriculum (official domain list and weights not published in source)

Which action best prepares a facility team for a prolonged utility outage?

  1. Assuming the utility will restore service within an hour
  2. Waiting until an outage occurs to identify backup contacts
  3. Documenting and exercising an outage response plan with assigned roles Correct answer.
  4. Relying on a single employee to remember the procedures

Explanation

A written plan with clear roles, contacts, and procedures, tested through exercises, allows the team to respond quickly and coordinate with tenants. Assumptions, improvisation, and single-person knowledge create confusion during an actual event.

Question 43Facilities management core curriculum (official domain list and weights not published in source)

A facility manager is evaluating a vendor's safety program before award. Which evidence is most meaningful?

  1. A list of past clients without performance data
  2. Documented training records and recent incident rates Correct answer.
  3. The lowest hourly labor rate in the bid
  4. A verbal promise to work safely

Explanation

Training documentation and incident history provide objective evidence that a safety program is operating in practice. Promises, low rates, and client lists without outcomes do not demonstrate safety performance.

Question 44Facilities management core curriculum (official domain list and weights not published in source)

A facility manager must reduce water consumption in a building with older fixtures. Which measure typically delivers the most immediate savings?

  1. Adding signage asking occupants to use less water
  2. Replacing high-flow fixtures with low-flow models Correct answer.
  3. Raising the domestic hot water temperature
  4. Increasing the frequency of leak inspections only

Explanation

Fixture replacement directly reduces flow per use and produces measurable savings soon after installation. Signage relies on behavior and yields uncertain results, and raising water temperature increases energy use rather than reducing consumption.

Question 45Facilities management core curriculum (official domain list and weights not published in source)

A facility manager wants to benchmark energy performance against similar buildings. Which input is most essential for a meaningful comparison?

  1. The number of parking spaces leased
  2. The number of maintenance work orders closed
  3. Normalized energy use per unit of floor area Correct answer.
  4. The age of the lobby furniture

Explanation

Comparisons across buildings require energy use normalized by floor area, and often by operating hours or climate, so that size differences do not distort the result. Work orders, furniture, and parking counts do not measure energy intensity.

Question 46Facilities management core curriculum (official domain list and weights not published in source)

A facility manager is planning a major roof replacement while tenants remain in place. Which planning element most reduces disruption?

  1. Phasing work and coordinating access and noise with tenants in advance Correct answer.
  2. Starting work without notifying tenants to save time
  3. Removing tenant access to the building during the project
  4. Scheduling all noisy work during peak business hours

Explanation

Phasing the work and communicating schedules lets the team control noise, access, and safety impacts on occupied spaces. Surprise starts, peak-hour noise, and blocked access create complaints and operational harm.

Question 47Facilities management core curriculum (official domain list and weights not published in source)

A facility manager must choose between two capital projects with similar cost. Which factor most directly supports the decision?

  1. Risk reduction and alignment with the organization's strategic objectives Correct answer.
  2. The number of pages in each project description
  3. The order in which the requests were submitted
  4. The preference of the contractor who would perform the work

Explanation

When costs are comparable, projects should be judged on the benefits they deliver, such as reduced risk and support for strategic goals. Submission order, contractor preference, and document length are not valid decision criteria.

Question 48Facilities management core curriculum (official domain list and weights not published in source)

A facility's maintenance backlog keeps growing despite stable staffing. Which analysis is most useful for identifying the cause?

  1. Reviewing the color scheme of the maintenance software
  2. Counting the number of vendors in the approved list
  3. Measuring the size of the storage room
  4. Comparing planned versus reactive hours and work order inflow against capacity Correct answer.

Explanation

Backlog growth usually reflects an imbalance between incoming work and available labor, often driven by reactive work consuming planned capacity. Comparing hours and inflow against capacity exposes that imbalance, while the other measures are unrelated to workload.

Question 49Facilities management core curriculum (official domain list and weights not published in source)

A facility manager is negotiating a service contract and wants protection if the vendor fails to meet agreed response times. Which provision is most appropriate?

  1. A clause allowing the vendor to set its own response times
  2. An open-ended term with no performance measures
  3. A service level agreement with defined remedies for missed targets Correct answer.
  4. Payment in full before any work begins

Explanation

A service level agreement sets measurable targets and specifies consequences for misses, giving the client a remedy and an incentive for performance. Open terms, vendor-set targets, and full prepayment shift risk to the client.

Question 50Facilities management core curriculum (official domain list and weights not published in source)

A facility manager must decide how much space to reserve for future growth. Which approach is most defensible?

  1. Forecast headcount and space standards, then compare against available capacity Correct answer.
  2. Assume no growth and release all vacant space
  3. Reserve space equal to the building's entire vacant area
  4. Reserve space based on the largest tenant's current size

Explanation

A defensible reserve is derived from projected headcount, the space standard per person, and the capacity available, which together show the realistic future need. Single-tenant snapshots, zero-growth assumptions, or reserving all vacancy lack analytical support.